I cannot update to ios 7. It always say that ios 6.1.5 is up to date. How can I fix it?
Wheen I try to update to ios7, my ipod alway says IOS 6.1.5 is up to date. what do I have to do to update it to IOS7???
You have a 4th generation iPod. This model can't run iOS 7 due to the hardware - it is too old.
If you want iOS 7, buy an 5th generation iPod.
http://store.apple.com/us/buy-ipod/ipod-touch
Similar Messages
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I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device timed out' and never connects. How do I fix it?
Hi Kaitlynlh,
Thanks for using Apple Support Communities. If your device is timing out, I would try restarting the iPhone and attempting to connect again. If the issue still persists, try resetting as well. You can find instructions here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari -
When I tried to update Itunes I get an error message that MSVCR80.dll is not available? How can I fix this? I am unable to update my iphone and Ipod. I can not open Itunes.
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98954) -
When I updated to iOS 6 I don't recieve notifications. How can I fix this?
Yesterday I updated my ipod touch 4th get to iOS 6. Now I do not recieve any notifications from any app. I have to manually refresh the page if I want to recieve my messages or facebook notifications. I was wondering if anyone knows how to fix this?
Since you use iWeb 08, you put the files on the server yourself.
Verify that all the files are on the server.
Especially the files in the Scripts folder. -
I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194 -
I need to update my security question , but the email that the reset is being sent to is wrong how do I fix that
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.
The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.
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When I try to sync my iPhone 4S with my computer, I get this message: "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean, and how can I fix it?
means that apple mobile device service needs to be started try this article to get it turned back on
Restart apple mobile device service -
Whenever I plug my iPod in the computer is comes up with this ..This iPod cannot be used because the Apple Mobile Device Service is not started. - what does this mean, how can i fix it?
Instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Or Mac > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X -
Suddenly cannot access iTunes US store. Says that I am at a UK iTunes store. How can switch back my US account?
Sign/log out of your apple account then log back in. It will then allow you to use the US store.
Rick -
IOS 5, the Coverflow is really laggy. How can I fix that?
Exactly that happened to me after I updated to iOS 5. I picked up another iPhone 4 (iOS 4) from a relative and compared it to mine (iOS 5) and the difference is really noticeable. Coverflow laggs hard !! And I also experienced that I have to touch the fast-forward button really precisely to actually make it fast forward. Consequently the iPhone and/or Apple lost their perfection to me.
Does anyone else have the similar experience?
APPLE, fix it fast please.I've got the exact same problem with a 3GS on iOS5, everything is so fast except that...
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WHen i sync my new iPad Air IOS 7 , all my photos sync in landscape mode. How can I keep the original orientation of photos? If I edit and rotate, it is saved in camera roll, not in the album.
Just to conclude, and give hope for any still suffering, I succesfully upgraded my iPAD to ios5 yesterday evening.
I did have a conversation with Apple support a couple of days agao, in line with many others I was given various reasons why things oustide the Apple environment might be the root cause such as
- ports blocked on the network I was using (although when I asked which ones they weren't certain - "80 and 442 we think" was the response
- a fault on the iPAD
- slow network connection
The more interesting part of teh conversation was Apple was that the firmware update part of the install actually involves quite a lot of interaction with apple servers. My conclusion would be that the well documented performance problems in the early days after ios5 release were the root cause of my problem - reference to network ports. iPAD faults were just a smokescreen.
My key learning - don't upgrade soon after a major release, I already knew this but when offered an update I didn't go back and check precisley when it had been released so I should have paid more attention :-) -
I have no extra details, Its just something that has recently stopped happening to me since the last update to this version of FF
Make sure that you do not use [[Clear Recent History]] to clear the "Browsing History" if Firefox is closed.
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im not even sure they are on icloud and if they are i do not know how to access them please help
Photo stream only keeps photos for 30 days. After that, they are removed from photo stream but will remain on your device. However, if you update your phone then reconnect to your photo stream, you will only get the photos from the last 30 days as the others are no longer there.
Always back up your photos to your computer while they are in the camera roll, as explained here: http://support.apple.com/kb/HT4083. -
I looked at all of the options available to me and did not see where there is a link or anything saying "always on top." Is there such a thing somewhere and if so, where?
Well hells bells - I went to watch TV and came back and all is good. Is it magic? :) (Some days I just plain don't understand anything - I swear!)
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I moved my whole library onto an external hard drive but now when I plug my phone in, it can't back up, it can't update and my apps stopped showing up on the side. It still charges and syncs but I can't update the software. I use a PC. Does anyone know how to fix this?
Ok. progress...
So is your media folder called iTunes Music or iTunes Media? And does it have a folder called Music inside it?
Before going any further you should first attempt to use File > Library > Organize Library > Rearrange files in the folder "<Media Folder>" (ignore if grayed out). This will make sure that any iPod Games or Mobile Applications get placed inside the iTunes Media folder which is needed for portability.
If your iTunes Media folder is called iTunes Music, close iTunes, rename the folder as iTunes Media and start iTunes again. iTunes will automatically adjust. Close iTunes again.
On your external drive rearrange the folders that you have already copied there so that they match the layout in your active library. You should end up with a folder called X:\iTunes where X: is the external drive letter, and the media folder is X:\iTunes\iTunes Media. If the library layout was upgraded then you will need to create a Music folder inside this and move all the artist folders and Compilations into Music. You will also need to copy iPod Games and Mobile Applications from your internal drive into the new media folder. Next copy the files iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork from the internal drive into X:\iTunes. The preceding manipulations should make the internal and external copies of your library match without you having to copy all of the media over again.
Now hold shift as you start iTunes. Click choose, browse to and open X:\iTunes\iTunes Library.itl.
Finally use File > Library > Organize Library > Consolidate files. This will ensure that any stray files that might have been added from outside your original media folder will be copied into the new one.
You can now reclaim the space used by your library on the internal drive, however before you do so I would advise you to obtain another external drive and make use of this backup tip.
tt2
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