I cannot updates in my application store because the previous email add still exist even i have already new apple id
I cannot update in my application store because the previous email add still exist even i have a new apple id
FAQ apple id http://support.apple.com/kb/he37
Doesn't matter if you have a new ID, all apps are tied to the apple id that was used to download it.
Similar Messages
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I change my apple id because i forget my password to my previous apple id but everytime i update my app store my previous apple id still existing even i have new apple id already
Hi Ronzhel,
You will have to update your Apple ID correctly in your iPhone, Check the below LINK,
LINK: http://support.apple.com/kb/HT1311
THIS WILL HELP....
LET ME KNOW.... -
I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?
You can write into support and ask for help reenabling the account through this link here:
http://www.apple.com/support/itunes/contact/
Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account. -
Hi I just bought an Adobe photoshop lightroom 5 from amazon. It just came in the mail, and I am trying to install it. What I am having problem is the serial number. As I put the serial number in it says that this is an updated serial number and it needs the previous serial number. I don't have that because this is the first light room I have.
You purchased the wrong license. You should have purchased Lightroom at the full price. I don't know what the Amazon price is, but Adobe sells it for $149. You will have to contact Amazon and see if there is any way you can exchange for the right license.
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I created a new apple id because the previous one no longer exists as an email (domain had to be cancelled). I keep seeing the old one pop up in my iPhone for which I don't remember the password. How can I get rid of it??? Or how can I reset the password if the email doesn't exist??? I also tried answering a question (my date of birth) but it says it's wrong.
I'm really frustrated with the apple id!!!
Frustrated!!!In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help. -
I upgraded to 3.6.4 and now Firefox is 'Unable to connect' to the internet yet IE still can. I have checked that Firefox is allowed on my firewall. Any ideas please?
== This happened ==
Every time Firefox opened
== I upgraded to 3.6.4 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30618)I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials. -
I changed my email address a few years ago. I did not have any problems after this change until I got a new computer. Now I cannot play items that were purchased under the previous email. I entered the password that I used and it doesn't recognize it. I tried "forgot your password" in every combination possible. I never received any emails at the old email address. Now the old email address no longer even exists. How can I access these hundreds of items?
The old email address may well still be valid as your iTunes AppleID, however if you have no other email associated with that ID you clearly won't get any automated emails to it.
I still use an old defunct email for my iTunes AppleID.
Contact support here:
http://www.apple.com/support/itunes/ww/
You may want to try to manage the old ID here:
https://appleid.apple.com/
Use the original email address and password.
AC -
I have never pluged/synced/updated my iphone 4, and need help badly. There is not a button under settings, then general that says "update," and i don't know how to get it there. I have tried pluging my phone into my computer, but get lost there too. My computer askes if i want apple to make changes to my computer, i click "yes," and then i cant find the device anywhere. I look under itunes, then file, then devices, and it does not pick up on the iphone. I am lost, and tech defecent. I am 19 and worse then 90 year olds with technology. Help please! I cannot update any of my aps because of this, so a little bit of a problem. Thanks!
I would restore the iPod to factory defaults/new iPod on your computer and start over. It appears the iPod is associated with another account. Any media that came with the iPod does not belong to you and di not transfer with the iPod hardware.
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I got a new ipod touch for Christmas.
Today I was going to put music on it, i was told there was updates.
So I went ahead to do them.
My Ipod is stuck on the screen with the usb cord pointing to the itunes logo.
In Itunes i'm told :
Itunes has dected an ipod in recovery mode. You must restore this ipod before it can be used with itunes.
Turning the ipod off - the same screen appears when it's back on.
When I click restore ipod and after restore and update is clicked ; Extracting software loads up at the top.
When its done this is the message I get:
The iPod 'iPod' cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavailable.
I've been looking up trying to figure it out myself and have read making sure a setting in Lan Settings in Internet Properties has ; Automatically detect settings checked. I still get the same ipod message.
I've tried holding the power and home key to turn it off, then powering it back on. But that doesn't work.
I installed itunes today, so its up to date - I checked.
I don't know what else to do.
Can someone help me out, please? :}
The operating system was ios 5 something? It wanted to update to 6 i believe.I've tried the top part but now that i've looked to the bottom:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
I put this in the url bar?
When it gives me the list of names, im not sure what to do from there. The steps aren't that clear for me. -
(The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.)
can anyone help me with this issue, every time i try to restore it will come up like this error message.Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone? -
How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone 3gs without erasibng everything. i need help!!!
Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device -
I Cannot update or purchase from itunes because of this error " We were unable to authorize your payment card for this purchase please update your billing info " this error is beacuse my brother tried to purchase some game worth 38$ which i dont need it and i want to report a problem for this issue and able to get update my apps
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
Help! Everytime I try to update my iPad 2 on 4.3.3 it get is error message "The iPad "iPad" cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable." I dont know why please help.
I'm running 4.3.3 on a ipad 2 im computer is connected via wire to internetSee
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
I've been trying to restore my phone the whole day and every time that's about to finish the extration this message comes up " The iphone cannot be restored at this time because the iphone software update server could not be contacted or is temporarily unavailable"
Do anyone know if there's a way to fix this? It's in DFU mode so I can't do anything with it anymore, i have no phone.
Please help.Windows user? Maybe you should check your HOSTS file to make sure nothing is stopping you from contacting Apple's servers - though if you're not looking to update you might still be out of luck. Also, maybe disable IP blacklist apps like PeerBlock just in case they're interfering with your connection to Apple.
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Please help trying to restore my device but keep getting an error message Cannot be restored at this time because the iphone update server could not be contacted or is temporarily unavailable
Restore the iPhone when connected to iTunes by cable.
Still the same TS1275?
Is your iPhone jailbroken?
Or
Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone?
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