I cannot upgrade IPhone 3G from 3.1 to 4.2. It spends hours trying to backup and never completes. Help!
I am unable to upgrade my 3G from 3.1.3 to 4.2. It spends hours trying to backup and never get past this. Help!
Did you use the latest version of iTunes.
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i even reinstalled itunes and connected it again.. nothing seems to work :/
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540 -
Encountered error 6 when upgrading Iphone 5s from 7.1.2 to 8.3
I encountered error 6 when upgrading Iphone 5s from 7.1.2 to 8.3
I've tried upgrade iphone on three computers , the results are all the same.
One of the computers successfully upgrade my ipad to 8.3.
There are 2GB left on IPhone 5S before I perform the upgrade.
It should be enough for iTunes to finish the process, right?
But in the log, it says "copier_file_error: /mnt2/mobile/Library/PreinstalledAssets/com_apple_MobileAsset_Font.cpio: No space left on device"
why is that?
Any way for me to continue the upgrade? it seems it's almost done.
Thank you
the end of the log is as below:
[10:36:29.0714] Could not find libAppleSWDHIDFlashUpdater.dylib
[10:36:29.0714] entering fixup_var
[10:36:29.0714] entering update_var_directory_hierarchy
[10:36:29.0714] replace_data_partition_path: moving /mnt1/private/var/mobile/Library/PreinstalledAssets to /mnt2/mobile/Library/PreinstalledAssets
[10:36:29.0714] copier_file_error: /mnt2/mobile/Library/PreinstalledAssets/com_apple_MobileAsset_Font.cpio: No space left on device
[10:36:29.0714] copy /mnt1/private/var/mobile/Library/PreinstalledAssets to /mnt2/mobile/Library/PreinstalledAssets failed: 0x2
[10:36:29.0714] unable to copy directory: 2
[10:36:29.0714] failed to replace path mobile/Library/PreinstalledAssets: 2
[10:36:29.0714]
[10:36:29.0714] ==== end of device restore output ====
[10:36:30.0280] AMRAuthInstallDeletePersonalizedBundle
[10:36:30.0421] <Restore Device <<<<<IMEI>>>>>>0>: Restore failed (result = 6)
[10:36:30.0542] Restore completed, status:6
[10:36:30.0542] Failure Description:
[10:36:30.0542] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 6
[10:36:30.0542] Depth:1 Error:無法完成作業。（AMRestoreErrorDomain 錯誤 6 - Failed to handle message type StatusMsg）
[10:36:30.0542] Depth:2 Error:無法完成作業。（AMRestoreErrorDomain 錯誤 6 - failed to fixup var）Hello there, Kenduck.
It sounds like you are trying to update your iPhone 5s to the most current version of iOS and are getting an Error 6 message. The following Knowledge Base article offers up some great information in regards to that very error message:
Get help with iOS update and restore errors - Apple Support
Particularly:
Check your security software
Errors: 2, 4, 6, 9, 1611, 9006.
Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
If you still see the error message, check for USB connection issues.
Thanks for reaching out to Apple Support Communities.
Kind Regards,
Pedro. -
When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle.
After it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"Hi bahaluly,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
Get help with iOS update and restore errors - Apple Support
Solve network errors
Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or "The device isn't eligible for the requested build." These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Cheers,
Mario -
While upgrading iPhone OS from 5.1 to 5.1.1 on Win 7 using iTunes 10.6.1.7, the iPhone hung. I could not get iTunes to find it and Win 7 does not see it.
When I connect the iPhone to the USB, Win 7 issues the welcome sound, but that is it. The same happens when I disconnect iPhone.
The Devise Manager has the Apple Mobile Device USB Driver correct without any problem. I updated this driver called usbaapl64.
The iPhone is still hung.
I restarted the iPod service
I restarted the Apple Mobile Device Service
I tried to empty and delete the temp directory in C:\users\myname\AppData\Local\ but could not
The iTunes I am using is the latest version
I updated the Apple Mobile Device Driver as stated above correctly
The iPhone is still hung and is not recognized by Win 7 or iTunes, so I cannot restore the OS to the previous working version
What else can I do to restore the previous working OS on my iPhone 4I was connecting the iPhone 4 to a USB 3.0 port. I was told by Apple Express Support (at US$29.99) not to use USB 3.0 and to use USB 2.1 instead.
If you are connecting your iPhone to the computer using a USB 3.0 port, disconnect it immediately. iPhones will lock up if you try to update while using a connection through a USB 3.0 port.
Disconnect the iPhone from the computer
Go to Device Manager and find the connected USB port. Click the mouse right button and update the driver
Shut the iPhone by pressing the sleep button and the home button concurrently for some time
Move the USB cable to a USB 2.1 port or older without the iPhone.
Restart iTunes.
Connect the iPhone
Your computer should recognize the phone and reloads the correct USB 2.1 driver (Apple Mobile Device)
Then iTunes should recognize the iPhone and starts reloading the firmware.
When that is complete it may ask if you wish to restore, naturally you say YES
iTunes will restore the iOS
Using iTunes, restore the latest backup to get your data back.
When all of the above is completed. Start enjoying your iPhone.
If the above does not work. Throw your iPhone out of the window and get a replacement Android phone. -
I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.
if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card -
How to upgrade iphone 3GS from 3.0.1 to 3.1.3
how to upgrade iphone 3GS from 3.0.1 to 3.1.3
I dont want to upgrade it to 4.0 yet.
Just up to 3.1.3 from 3.0.1
how can i do it.That's because Apple is no longer signing v3.1.3 nor any firmware other than iOS4. You could try following a downgrade to v3.1.3, see these:
http://discussions.apple.com/search.jspa?threadID=&q=Downgrade+iPhone&objID=c201 &dateRange=last30days&userID=&numResults=30&rankBy=10001
This guide works for 3G but not 3GS, though there are some suggestions for 3GS users in there:
http://m.lifehacker.com/5572003/how-to-downgrade-your-iphone-3g%5Bs%5D-from-ios- 4-to-ios-313 -
I ordered an upgrade iPhone 6 from my iPhone 5. I'm just going to keep my old iPhone 5 and keep using it can someone else use the iPhone 6 that I got on my upgrade?
Hi Atomboy12,
Congrats on your iPhone 6! Are you wanting to give the device to another VZW line? Is the line on your account?
Thanks,
PamelaF_VZW
Tweet us @vzwsupport -
I cannot delete a file from the documents folder. I can move it to the trash and then empty it, but when I go back to the documents folder, the file is still there.
Gay,
I wonder what your computing environment is. Is your account being administrated by another account? Are you working in an account subject to "Parental Controls"?
Jerry -
Hello. I have a problem. I cannot delete any apps from my ipad. It won't even wiggle when i tap and hold on the icon. There's also no restrictions and passcodes in my settings. My photos on camera roll even get lost once i shut down my ipad. Please help.
The preinstalled apps, those that came as part of the iOS, cannot be deleted and will not shake or provide the black circle-X for deletion.
Others should do that if you touch and hold for a few seconds.
If they are not, do a reboot by holding both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if that appears. -
I have problem with my Iphone 4S, only after updating the OS 7.X. My Iphone battery charge is losing down in a minute. My battery charge is just decreasing from 100% to 10% in less than two hours, without any application works. pls do help me out in this.
Hi melvin victor,
Welcome to the Support Communities!
The information below may help you troubleshoot your iPhone battery issue:
iPhone Battery and Power - Apple Support
http://www.apple.com/support/iphone/repair/battery-power/
Battery & power
Is your iPhone battery draining too quickly or not holding a charge? Try restarting it first. You can also adjust several settings to extend the battery life of your iPhone.
I hope this information helps ....
- Judy -
Hi, I got an iphon 4 from my partner. It is possible her to see my messages and conversations on facebook, messenger, viber via icloud? According to her, she saw my conversations.
Welcome to Apple Support Communities
If you did not change the Apple ID, yes. As you got the iPhone from another person, I would recommend you to delete everything from the device by going to Settings -> General -> Reset -> Erase All Content and Settings, and then set it up with your Apple ID.
During that process, you may have to type your partner's Apple ID password, so you may have to contact with her. -
everytime i send a message to my mom on her iphone from my mac, the message sends back to me on my mac and never shows a notification on her phone?
Make sure you addressing the message to her phone number and not her email address, or on her phone go to Settings>Messages>Send & Receive and make sure her email address is listed under "You can be reached by iMessage at".
-
I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
when trying to backup and sync my ipad and iphone to itunes it does not appear in the upper right hand corner under devices for me to click on
In that same window - the one where you see your backups - click on the box at the bottom that say -Prevent iPods, iPhones and iPads form syncing automatically. Then click OK and quit iTunes.
Connect your iPad to the computer and launch iTunes. Right click on the iPad name on the left side under the devices heading and select - Restore from backup. A window will pop up from which you can select any of the backups that you have for the iPad. Select the backup that you want to restore from and then go agreed and restore the iPad. Sync with iTunes when you are done.
Remember that when you restore from a backup - you restore everything in that backup to the iPad. You cannot selectively restore content. It is all or none.
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