I cannot upgrade software because I don't know my administrator password, and my password hint is "none"

Don't know admin password, and hint is "none"

If you truly  booted into Recovery mode and you do not have the window described in the tip and in Apple's documentation describing Recovery mode then either you didn't  actually book into Recovery, possible if the pressing of the command and R keys is not time right or else you have a major problem with your system and will need to have ti looked at.
regards

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