I cannot use about an inch of the screen where the mail settings are. for example when I log on to face book I cannot change any thing

it's the inch just below the toolbars

Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Working now? If not, ask yourself what may have changed just preceding the misbehavior? Add and App? Update one? Update iOS? Anything.
Use iTunes to restore your iOS device to factory settings - Apple Support
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HT1338 PLEASE HELP ME I AM FACING A PROBLEM My name is Ameer. I watch youtube videos from ipad2 ( safari ) today for my first time, when i run a video and i want to pause it, i touch the screen where the video is playing to reach the pause botton that is

PLEASE HELP ME I AM FACING A PROBLEM
My name is Ameer.
I watch youtube videos from ipad2 ( safari )
today for my first time, when i run a video and i want to pause it, i touch the screen where the video is playing to reach the pause botton that is located on a bar under the video which appears when i touch the screen. Today every time i touch the screen nothing happens and i cannt pause the video nor adjusting its quality.
So plese help me fixing this problem as soon as posible.
Regards

Same problem on my ipad mini, running ios 6.0.2.
A bit more info:
-tried using YouTube in Safari on another ipad. Worked fine.
Tried reboot (sleep + home buttons for 15 seconds). Didn't fix.
-tried logging out of my YouTube account, thinking the problem was tied to my settings. Didn't fix.
-tried uninstalling all apps I downloaded since the last time YouTube worked properly. Didn't fix.
-tried watching a video in desktop mode. Can tap video screen to bring up pause okay in that mode.
There are work arounds, but the thing I want to know is why YouTube doesn't work in Safari as of a couple of days ago, and is it indicative of another more serious problem with my ipad.

How can I view my messages in mail, I only can see incoming emails, but the the screen where the message must be visible is empty. Also attachements are nog visible. These messages are visible on my Iphone. thanks

How can I view my messages in mail, I only can see incoming emails, but the the screen where the message must be visible is empty. Also attachements are nog visible. These messages are visible on my Iphone. thanks

And attached is a screen grab showing selected e-mails in the Inbox...the white space below are e-mails too!

My iphone 4 has a SIM card and lately is saying that it is not installed when it is, and it has a small light in the screen where the card goes into the slot, why is this happening?

my iphone 4 has a SIM card and lately is saying that it is not installed when it is, and it has a small light in the screen where the card goes into the slot, why is this happening?

Hi cosmoph1,
If you are having issues with your iPhone not recognizing the installed SIM, you may find the following article helpful:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Regards,
- Brenden

I just updated my Firefox, and now whenever I use Youtube, I only see black screens where the video should be, but I can still hear the sounds; what gives?

The Youtube pages load as normal, but as stated above, the player contains only a black screen, and the progress bar moves as usual when playing the clip, but I can only hear, and not see, the actual video.
Firefox version: 3.6.14
Windows Vista

Thanks so much for your reply fanboy20.
Yes, just made sure of that. I do have the latest version of Flash player. But I have just staggered upon the answer. Chalk it up to being a newbi. I was not putting my apple tv to sleep and it would not allow me to see
you tube on my computer while it was still operating on my TV. When I realized that, I put the apple tv to sleep and bingo, my computer runs you tube fine. Thanks again for your response.

Hello. On my Macbook air late 2013 model I am having a problem where microsoft word for mac just stops working for soon reason and at the screen where the document should be is just gray and does not even display the document. Does anybody have a fix?

Hello. On my MacBook Air late 2013 model I am having a problem with Microsoft office word for Mac where the window for the document becomes all gray and I can not see anything that I have typed or any menus for it and also windows will sometimes dissapear and I am having truble getting them back. If anyone has anyideas of what is going on or could even help me thank you.

Glad that helped.
As time goes by (months or years), keep your eyes on how long Microsoft continues to support Office 2011 for Mac. Eventually you should consider Office 365 or Apple's Pages, Numbers, and Keynote.

Is the frame around the screen (where the bezel is located) included in the Macbook case replacement program?

I have had to have the top case on my macbook (white) replaced may times as I'm sure most of the owner of that paticular macbook have had to do. In the past I have experienced cracks on the handrest/keyboard portion of the case, but this time I have a crack where the bezel is right above the screen. Will Apple replace that frame for free also?

Apple Customer Relations - 1-800-767-2275. They will take care of you if you explain your situation politely.

On my old computer I had a picture in the top of the screen where the address is. how can i get this on my laptop?

the advert came up on a home page before but I've never found it since. i thought it was a really cool touch but now I don't know how to get it back

It sounds like you installed a Persona (a light-weight theme). You can get them from http://www.getpersonas.com

What happens when i sync my iphone? does the info on my phone overwrite the info from my previous sync? for example, when i delete some apps and messages on my phine, and i sync it, do these deleted items get restored?

please help!:)

See this excellent user tip from Kappy explaining "Other":
https://discussions.apple.com/docs/DOC-5142
You probably have one or more corrupt apps. Make sure you do not simply restore all your apps ... choose which ones you keep.

The screen where you type in a code to log onto Yahoo games no longer displays fully, so I can't see all of the characters.

Before you can play Yahoo games, you must type in a 4 letter/number code. Suddenly (a few days ago) only about 1/3 of the right-hand side of the screen, where the code appears, is visible and I can't enlarge the screen to see it. So I'm unable to log on to Yahoo games. I haven't done anything different that I'm aware of. Is anyone else having this problem?

mouse over to the bottom right of the screen, click/hold ad drag to the right.. you will see the rest of the characters and be able to enter them. BTW... Which Yahoo game?

HT201359 how can i find out what all the charges on my checking account are for?

how can i find out what all the charges on my checking account are for?

If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases - the most recent purchase is above the list. I'm not sure if that shows auto-renewing subscriptions (I don't have any so I can't check).
If you can't find the charges and you haven't added or changed your card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden

Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters (for example,\ /).

I recently upgraded to a new Macbook Air running Lion, from my 2007 white Macbook running Snow Leopard. I had Office for Mac 2004 on the 2007, but had to upgrade to Office for Mac 2011 to be compatible with Lion on the Air. Now when I try to open my documents on the Air that were saved under Office 2004 on the old computer, I get the following message: Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters (for example,\ /).
Any suggestions? Thank you.

Ha,ha,ha.....I figured it out. But for anyone else who's having this problem, it seems that while Office 2004 allowed dates in this format: 00/00/00, Office 2011 doesn't like it at all. I just changed the format in the document names to 00-00-00 and all is well. Documents are opening beautifully!

I have lines from the top on the screen to the bottom the right one acts like the cursor now I have a transparent white line down the center of the screen about 1/8 inch thick. Anyone know what is causing this?

I have lines from the top of the screen to the bottom 4 lines. They are the size of the cursor and the one on the right acts like the cursor. Blinks. The other day I brought compuer up and I have a white transparent line right down the center of the screen about 1/8 inch thick. Does anyone know what is cauing this? Also computer is running slow.

Post a screen shot if you can by pressing cmd+shift+4 for only a certain section or cmd+shift+3 for a full screen shot.

Cannot use 2 optical drives (Apple Super drives) at the same time after downloading OS X 10.8.5. Reported to Apple Care. Anyone else have this problem?

Cannot use 2 optical drives (Apple Super drives) at the same time on my iMac after downloading OS X 10.8.5. Reported to Apple Care. Anyone else have this problem?

Cannot use 2 optical drives (Apple Super drives) at the same time on my iMac after downloading OS X 10.8.5. Reported to Apple Care. Anyone else have this problem?

I cannot use about an inch of the screen where the mail settings are. for example when I log on to face book I cannot change any thing

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