I cannot use Adobe Cloud due to the age limit?

I have just bought an Adobe Cloud Student and Teacher edition subscription and it is saying that I am under the required age limit. I purchased this product due to my understanding that any student from an accredited public school or high school could use this product and recieve a discount. Please help, I love to edit films for class so is there any way that I am still elligible for this program and if not, why? I am 12 years old.
Also, I have proven my eligibility.

All of the information that is entered for the Adobe ID should be your father's information since he is the one that purchased the subscription. However you go about filling out that information is up to you and your father. If he has internet access in New Zealand he can update the information associated with the subscription by logging into MyAdobe.
I am unclear as to how your proof of enrollment + your father's identification information may affect the subscription, but if he already purchased the subscription it would seem to me that your enrollment verification was accepted. Have you downloaded the applications yet? Can you take a screenshot of the age restriction message you get?
Michael

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