I cannot use bridge it is stuck in building criteria.
Has anyone else noticed that Adobe is NO HELP AT ALL! I cannot get a person to assist me and I have been trying for 2 months! A refund would be great! I cannot use bridge it is stuck in building criteria. I have reinstalled on M AC and still NOTHING
These are user forums. Perhaps we can help with your problem.
First you need to visit the Bridge forums: Bridge General Discussion
Then state your problem clearly and give them some information about your system.
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.
Similar Messages
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CS6 adobe bridge stuck on building criteria!!
can anyone tell me why bridge is permanently stuck on building criteria on my CS6 Adobe bridge - on my Mac
I never had this problem on my CS5 version. I never ever changed any of the default settings so something is seriously wrong with the default settings on CS6
for it to be stuck like this.
I have removed photoshop entirely and reinstalled it to try and see if i can tewak the options but it wont let me - i have to force quit to close the application
which seems to be building criteria for hours on end.
I have even left it for 24 hours to build the cache - but this did not help at all.
any ideas before i remove the whole thing and go back to using CS5!
thanksAsk in the Bridge forum. Chances are your BridgeCache is corrupted and you simply need to delete it.
Work File Safety
Refer to the section on Bridge.
Mylenium -
CS6 E Bridge Slow to load thumbnails, 'building criteria'
When Bridge opens on the folder it was last opened/closed in, it takes a long time to load, constantly 'building criteria' as if all the images are newly imported. I've searched the forums, have tried all the tweaks and settings, but it's still iceberg slow. Bridge CS5 is noticeably quicker, as if the cache info is being read immediately. CS6 is behaving as if the cache file has been deleted. It hasn't. I have tried the "flush the cache" to see if maybe it's corrupted. No joy. I have boosted cache size. No joy. I've compacted, automatically exported cache to folders, everything... Nothing seems to fix the snail slowness.
All Adobe updates have been applied.
i7-2600s @2.80GHz
8 gb DDRw ram
Nvidia GeForce GT420 1gb DDR3
6+ tbs hd space.I could understand the glacial slowness if the beta version had also been so slow. Or if CS5 Bridge was also as slow.
Did not read this whole (long) thread but in general when a previous version of Bridge did work faster then the following this almost certainly is related to your system itself.
While building criteria in filter panel has a mind of its own and especially when opening a second window to fast (when first window is just finished caching or building filter panel) it may take ages. closing this window and open a new one usually succeeds.
However when this always takes a long time the problem seems related to the cache (most Bridge problems are...)
Purging cache using preferences or menu commands is not always the correct solution. Using Bridge CS5 and PS CS6 is also not the perfect solution.
If you can spare the time you should consider a proper back up of custom settings, actions tools, keywords, templates etc. and a complete reinstall.
I don't have the correct info for Windows and searching on Adobe.com isn't easy anymore. Here are some old Knowledge base articles (it's about CS4 but changes are locations are still the same)
http://helpx.adobe.com/photoshop/kb/move-actions-presets-workspaces-photoshop.html
http://helpx.adobe.com/photoshop/kb/preference-file-functions-names-locations-1.html
and also read about the Adobe Cleaner Tool and decide if this is an option for you.
http://www.adobe.com/support/contact/cscleanertool.html
If you decide to reinstall:
Deactivate the software and use the official uninstaller that comes with the application itself and then use the clean tool for Adobe:
Double check if your Cache folder has been deleted (I'm on Mac, don't know the location for Windows but on Mac it is in the user library caches folder)
Install CS6 again. Obvious you have to set your custom preferences again and also need to recache your files but if you have a main folder with many subfolders containing the files just select the main folder and in the menu View select 'show items for subfolders' and let it do it's caching overnight.
In my experience every new version of CS has been faster and more stable (well, except the disaster CS3 version for Bridge...) then its predecessor. -
Cannot use Bridge after output module added. VERY frustrated. Thoughts?
I've followed the instructions for adding the output module. I've done it 3 times. Once the process is finished, Bridge will not open.
Not sure why the option wasn't included in the CC version of Bridge, but I'm getting really frustrated, and wondering why I'm paying for this.A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I loaded IOS8 today it worked for awhile . but not it is in OVERSIZE and and functional cannot rec calls or make calls. Although phone does ring.
Hello, MaxineTally.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues making or receiving calls.
iPhone: Troubleshooting issues making or receiving calls
https://support.apple.com/kb/TS3406
If you are experiencing and issue with the screen enlarged and this is causing you to not be able to take calls, try disabling zoom via the steps below.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
Cheers,
Jason H. -
Cannot use my account its stuck at 80%
I can't complete my profile it says IM 80% finished and need to merge my Microsoft and old Skype account to Finnish but I can find anywhere in my profile were it will let me or instructions on where to do so!!!!
oakmount,
You don't need to complete. It is optional.
You can install latest Skype desktop client and join it with your Skype / MSN / Facebook details.
http://www.skype.com/go/getskype-msi
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others. -
Bridge freezes - Building Criteria
This problem just began two days ago using Bridge CC. No hardware changes - nothing except accepting whatever CC updates have come up.
I open Bridge, navigate to a folder, and everything seems fine. Click on any other folder, and Bridge locks up with the "Building Criteria" message and arrows spinning ... forever.
Then I try to exit Bridge. Everything seems OK, but it will not restart. Looking at the Task Manager shows Bridge process is still running. End Process and/or End Process Tree in task manager does nothing. A cold start is required to reload Bridge.
Have purged cache and prefs to no avail. Updated video driver.
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Serial number: 90970452406346865088
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Ted\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
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C:\, 931.4G, 35.2G free
Z:\, 931.5G, 925.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
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Required plug-ins:
3D Studio 14.1.2 (14.1.2 x001)
Accented Edges 14.1.2
Adaptive Wide Angle 14.1.2
Angled Strokes 14.1.2
Average 14.1.2 (14.1.2 x001)
Bas Relief 14.1.2
BMP 14.1.2
Camera Raw 8.3
Camera Raw Filter 8.3
Chalk & Charcoal 14.1.2
Charcoal 14.1.2
Chrome 14.1.2
Cineon 14.1.2 (14.1.2 x001)
Clouds 14.1.2 (14.1.2 x001)
Collada 14.1.2 (14.1.2 x001)
Color Halftone 14.1.2
Colored Pencil 14.1.2
CompuServe GIF 14.1.2
Conté Crayon 14.1.2
Craquelure 14.1.2
Crop and Straighten Photos 14.1.2 (14.1.2 x001)
Crop and Straighten Photos Filter 14.1.2
Crosshatch 14.1.2
Crystallize 14.1.2
Cutout 14.1.2
Dark Strokes 14.1.2
De-Interlace 14.1.2
Dicom 14.1.2
Difference Clouds 14.1.2 (14.1.2 x001)
Diffuse Glow 14.1.2
Displace 14.1.2
Dry Brush 14.1.2
Eazel Acquire 14.1.2 (14.1.2 x001)
Embed Watermark 4.0
Entropy 14.1.2 (14.1.2 x001)
Extrude 14.1.2
FastCore Routines 14.1.2 (14.1.2 x001)
Fibers 14.1.2
Film Grain 14.1.2
Filter Gallery 14.1.2
Flash 3D 14.1.2 (14.1.2 x001)
Fresco 14.1.2
Glass 14.1.2
Glowing Edges 14.1.2
Google Earth 4 14.1.2 (14.1.2 x001)
Grain 14.1.2
Graphic Pen 14.1.2
Halftone Pattern 14.1.2
HDRMergeUI 14.1.2
IFF Format 14.1.2
Ink Outlines 14.1.2
JPEG 2000 14.1.2
Kurtosis 14.1.2 (14.1.2 x001)
Lens Blur 14.1.2
Lens Correction 14.1.2
Lens Flare 14.1.2
Liquify 14.1.2
Matlab Operation 14.1.2 (14.1.2 x001)
Maximum 14.1.2 (14.1.2 x001)
Mean 14.1.2 (14.1.2 x001)
Measurement Core 14.1.2 (14.1.2 x001)
Median 14.1.2 (14.1.2 x001)
Mezzotint 14.1.2
Minimum 14.1.2 (14.1.2 x001)
MMXCore Routines 14.1.2 (14.1.2 x001)
Mosaic Tiles 14.1.2
Multiprocessor Support 14.1.2 (14.1.2 x001)
Neon Glow 14.1.2
Note Paper 14.1.2
NTSC Colors 14.1.2 (14.1.2 x001)
Ocean Ripple 14.1.2
Oil Paint 14.1.2
OpenEXR 14.1.2
Paint Daubs 14.1.2
Palette Knife 14.1.2
Patchwork 14.1.2
Paths to Illustrator 14.1.2
PCX 14.1.2 (14.1.2 x001)
Photocopy 14.1.2
Photoshop 3D Engine 14.1.2 (14.1.2 x001)
Photoshop Touch 14.0
Picture Package Filter 14.1.2 (14.1.2 x001)
Pinch 14.1.2
Pixar 14.1.2 (14.1.2 x001)
Plaster 14.1.2
Plastic Wrap 14.1.2
PNG 14.1.2
Pointillize 14.1.2
Polar Coordinates 14.1.2
Portable Bit Map 14.1.2 (14.1.2 x001)
Poster Edges 14.1.2
Radial Blur 14.1.2
Radiance 14.1.2 (14.1.2 x001)
Range 14.1.2 (14.1.2 x001)
Read Watermark 4.0
Reticulation 14.1.2
Ripple 14.1.2
Rough Pastels 14.1.2
Save for Web 14.1.2
ScriptingSupport 14.1.2
Shake Reduction 14.1.2
Shear 14.1.2
Skewness 14.1.2 (14.1.2 x001)
Smart Blur 14.1.2
Smudge Stick 14.1.2
Solarize 14.1.2 (14.1.2 x001)
Spatter 14.1.2
Spherize 14.1.2
Sponge 14.1.2
Sprayed Strokes 14.1.2
Stained Glass 14.1.2
Stamp 14.1.2
Standard Deviation 14.1.2 (14.1.2 x001)
STL 14.1.2 (14.1.2 x001)
Sumi-e 14.1.2
Summation 14.1.2 (14.1.2 x001)
Targa 14.1.2
Texturizer 14.1.2
Tiles 14.1.2
Torn Edges 14.1.2
Twirl 14.1.2
Underpainting 14.1.2
Vanishing Point 14.1.2
Variance 14.1.2 (14.1.2 x001)
Variations 14.1.2 (14.1.2 x001)
Water Paper 14.1.2
Watercolor 14.1.2
Wave 14.1.2
Wavefront|OBJ 14.1.2 (14.1.2 x001)
WIA Support 14.1.2 (14.1.2 x001)
Wind 14.1.2
Wireless Bitmap 14.1.2 (14.1.2 x001)
ZigZag 14.1.2
Optional and third party plug-ins:
FocalPoint 2.1 2.1.1
FocalPoint 2.1 Filter 2.1.1
FocalPoint 2.1 Smart Filter 2.1.1
Perfect BW 1 1.0.3
Perfect BW 1 Filter 1.0.3
Perfect BW 1 Smart Filter 1.0.3
Perfect Effects 4 4.0.4
Perfect Effects 4 Filter 4.0.4
Perfect Effects 4 Smart Filter 4.0.4
Perfect Mask 5.2 5.2.3
Perfect Mask 5.2 Filter 5.2.3
Perfect Mask 5.2 Smart Filter 5.2.3
Perfect Portrait 2 2.0.3
Perfect Portrait 2 Filter 2.0.3
Perfect Portrait 2 Smart Filter 2.0.3
Perfect Resize 7.5 7.5.3
Perfect Resize 7.5 Engine Automation 7.5.3
Perfect Resize 7.5 Engine Filter 7.5.3
Perfect Resize 7.5 Filter 7.5.3
Perfect Resize Format 7.5.3
Plug-ins that failed to load: NONE
Flash:
onOne
Mini Bridge
Adobe Exchange
Kuler
Installed TWAIN devices: NONEThank you for your comments Omke. Realizing none of us are mind readers, my first post in this thread included roughly 200 lines of system info. I can understand why you may not have wanted to read all of it, but the pertinent systems information was included there, including on lines 3 and 4 ...
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
As far as exact actions and file locations, sorry I replied from a mobile device. I should not have replied with partial or "remembered" information.
My first attempt was to hold down the <Alt> key while double clicking the Adobe Bridge CC Icon on the Windows Desktop. That did not resolve the "Building Criteria" message.
My second action was to navigate to C:\Users\Ted\AppData\Roaming\Adobe\Bridge CC where I deleted folders entitled Cache, Collections, and Workspaces. That just changed everything but did not resolve the problem ... which I state again:
I open Bridge, navigate to a folder, and everything seems fine. Click on any other folder, and Bridge locks up with the "Building Criteria" message and arrows spinning ... forever.
Then I try to exit Bridge. Everything seems to close OK, but double clicking on the Bridge Icon does not relaunch Bridge. Looking at the Task Manager shows the Bridge process is still running. End Process and/or End Process Tree in the Task Manager does nothing (Bridge apparently is capable of ignoring the End Process command). A cold start is required to reload Bridge
Hopefully this adds clarity to the issue. -
I have Photoshop CS5, and use windows XP. I cannot open bridge from photoshop, which I have done for years. When I am in Photoshop, when it opens, I always click on the bridge icon at the bottom of the screen and it puts me into bridge. This is not happening, the small wheel at the bottom of the screen just keeps spinning. Its like its stuck or caught in a loop. I can't get into bridge. I tried shutting down and starting up again but the problem remains. Looking for help. Dan
Thanks for your response, I was able to open bridge from File-Browse in Bridge. This worked, but was not able to go back to the way I always opened Bridge. At least I could get to Bridge and go into Camera Raw. I never tried to open Bridge from the Start menu. The odd thing about this is, it has happened before, and to get it "unstuck" and working again, I would shut down and restart again in a few minutes, and things would go back to normal. This time it did not go back to normal after several attempts. I shut down for about 3-4 hours, restarted, and it seems to be back to normal again. I am not sure if it's a problem that is getting worse each time it happens. And yes I am using Mini Bridge in photoshop CS5. Thank you for your help. Dan
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I attempted to update my iPhone 4 without realizing that I need to sync it with my laptop. My iPhone 4 is now stuck in the connect to iTunes mode and now I cannot use it. Is there a way to reverse this so I can use my phone because I do not have my computer with me?
Maybe it was hacked before and now through the update it's locked back to the original carrier.
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I use photoshop CS3. Shortly, when I try to use one of the tools, they react only with the eraser. So I cannot use the other tools. I tried to reset in general preferences all warnings. Then I can use the tools again, but with the next picture I get stuck with the eraser again. What can I do? Joost van Santen
Have you tried resetting all tools?
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Stuck on restoring software and cannot use my phone
while updating to os5 now im stuck on restoring software mode ...phone is stuck in recovery mode since last night and i cannot use my phone...apple is saying to call back since last night
Just took the battery out and reinserted it, the internet now works without wi-fi, I guess sometimes it is the simplest of things that work
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The APP update request came for 4 apps. I submitted update all, but the system is stuck and will not update. Further, I cannot use those apps. How do I fix this?
Two other things to try -
Power your iPad off for a minute and then back on again.
Double tap the Home button, locate the updating apps (one by one) in the bottom task bar, press on it until the red minus sign comes up and click it. Repeat for the remaining apps. Try the updates again but do them one by one rather than Update All. -
I tried to update my iphone,,ran downstairs ot garden since it took 30 minutes. I cam e back with an itunes logo and plug on the front cannot use my phone or call it....apple's store in tampa is close...I will probably get in a car accident on my way to the store 1 hour and 30 minutes away after I get pulled over for speeding after I get a flat tire(;
Hello hstacy
Check out the articles below to troubleshoot issues with resolving issue with issues updating your iPhone. If you are having issues with it not being seen, pick one of the two articles that goes with the type of computer you have.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
Cannot Use Camera Raw out of LightRoom 4
Below is a lengthy dialogue that I just had with Tech Support via Chat regarding accessing Camera Raw directly out of LightRoom 4. The end result is that it can't be done. LightRoom 4 has it's own "Develop" section and if you try to "Edit in: PhotoShop 6" the RAW image will bypass Camera Raw and open directly into PhotoShop. Something that I was surprised at and frustrated by. I thought for sure I was missing somehting.
I do not recommend buying LightRoom other than a means of "organizing" our images. I simply use Bridgne and am able to open a Canon "CR2" Raw file directly into Camera Raw and then after making my adjustments directly into PhotoShop. LightRoom lacks Layers, Paths and Channels and a host of other wonderful adjustment / manipulation capabilites not found in LightRoom.
So, if you are like me and want to use Camera Raw prior to going to PhotoShop then LightRoom will not get you there. I spent a tremendous amount of time researching it thinking I must be missing something and then I contacted Support via Chat and we went through changing %AppData%, which only resulted in me losing all my PhotoShop Preferences! A total waste of the Technician's time and mine.
I share the below chat with you only to show you the ludicrous amount of time wasted when the answer remains the same: YOU CANNOT ACCESS CAMERA RAW DIRECTLY OUT OF LIGHTROOM 4
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 3 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with 'Soumyadeep'
Soumyadeep: Hello. Welcome to Adobe Technical Support.
Soumyadeep: Hi Fred!
Fred: Hi there my friend. I am trying to use Lightroom 4, but frankly am not happy with the way it handles RAW files.
Fred: I cannot open a Canon ".cr2" RAW file directly into Camera Raw from LightRoom.
Soumyadeep: I have received your query. Please allow me a moment to verify your account and to review the details of your request.
Fred: Thanks. I have also gone through all of the information I can find in the "Help Menu" looking up everything. Can't find a thing on LightRoom 4. I did not have this problem with Lightroom 3.
Fred: The RAW file that it references is "DNG".
Soumyadeep: I understand that you are unable to preview cr2 raw images in Lightroom 4, am I correct?
Fred: No, I can preview it, but when i want to open it the only choice I am given is CS6. I cannot open it into Camera Raw and it actually choses a completely different and inappropriate plug in from NIK Software.
Soumyadeep: Thank you for confirming.
Fred: I know I can change that in the "Prefernces" in Lightroom 4 but I can't find Camera Raw to select as the choice.
Soumyadeep: I will be glad to assist you with this.
Soumyadeep: May I have the serial number of the product please?
Fred: I just checked again and it is set to a NIK Software plugin as an external software to open the file.
Fred: Yes, let me get it for you.
Fred: Lightroom version: 4.1 [829322] Operating system: Windows 7 Business Edition Version: 6.1 [7601] Application architecture: x64 System architecture: x64 Physical processor count: 2 Processor speed: 2.1 GHz Built-in memory: 8123.8 MB Real memory available to Lightroom: 8123.8 MB Real memory used by Lightroom: 1687.3 MB (20.7%) Virtual memory used by Lightroom: 1657.0 MB Memory cache size: 1194.5 MB System DPI setting: 96 DPI Desktop composition enabled: Yes Displays: 1) 1360x768 Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 4.1 Library Path: C:\Users\FT\Pictures\Lightroom\Lightroom 4 Catalog.lrcat Settings Folder: C:\Users\FT\AppData\Roaming\Adobe\Lightroom Adapter #1: Vendor : 8086 Device : 2a42 Subsystem : 145110cf Revision : 7 Video Memory : 32 AudioDeviceIOBlockSize: 1024 AudioDeviceName: Speakers (2- USB Audio) AudioDeviceNumberOfChannels: 2 AudioDeviceSampleRate: 44100 Build: 6.0x552 Direct2DEnabled: false GL_ALPHA_BITS: 8 GL_BLUE_BITS: 8 GL_GREEN_BITS: 8 GL_MAX_3D_TEXTURE_SIZE: 128 GL_MAX_TEXTURE_SIZE: 4096 GL_MAX_TEXTURE_UNITS: 8 GL_MAX_VIEWPORT_DIMS: 4096,4096 GL_RED_BITS: 8 GL_RENDERER: Mobile Intel(R) 4 Series Express Chipset Family GL_SHADING_LANGUAGE_VERSION: 1.20 - Intel Build 8.15.10.1883 GL_VENDOR: Intel GL_VERSION: 2.1.0 - Build 8.15.10.1883 OGLEnabled: true OGLPresent: true GL_EXTENSIONS: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_separate_specular_color GL_ARB_multitexture GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_pixel_buffer_object GL_WIN_swap_hint GL_EXT_framebuffer_object GL_EXT_texture_sRGB GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_NV_conditional_render GL_EXT_texture_swizzle
Fred: Just a second. No serial number is given in System Information.
Soumyadeep: I am sorry to inform you that the serial number will not be available in your system.
Soumyadeep: Fred, I have locate the serial number in your Adobe account.
Fred: Lightroom version: 4.1 [829322] Operating system: Windows 7 Business Edition Version: 6.1 [7601] Application architecture: x64 System architecture: x64 Physical processor count: 2 Processor speed: 2.1 GHz Built-in memory: 8123.8 MB Real memory available to Lightroom: 8123.8 MB Real memory used by Lightroom: 1687.3 MB (20.7%) Virtual memory used by Lightroom: 1657.0 MB Memory cache size: 1194.5 MB System DPI setting: 96 DPI Desktop composition enabled: Yes Displays: 1) 1360x768 Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 4.1 Library Path: C:\Users\FT\Pictures\Lightroom\Lightroom 4 Catalog.lrcat Settings Folder: C:\Users\FT\AppData\Roaming\Adobe\Lightroom Adapter #1: Vendor : 8086 Device : 2a42 Subsystem : 145110cf Revision : 7 Video Memory : 32 AudioDeviceIOBlockSize: 1024 AudioDeviceName: Speakers (2- USB Audio) AudioDeviceNumberOfChannels: 2 AudioDeviceSampleRate: 44100 Build: 6.0x552 Direct2DEnabled: false GL_ALPHA_BITS: 8 GL_BLUE_BITS: 8 GL_GREEN_BITS: 8 GL_MAX_3D_TEXTURE_SIZE: 128 GL_MAX_TEXTURE_SIZE: 4096 GL_MAX_TEXTURE_UNITS: 8 GL_MAX_VIEWPORT_DIMS: 4096,4096 GL_RED_BITS: 8 GL_RENDERER: Mobile Intel(R) 4 Series Express Chipset Family GL_SHADING_LANGUAGE_VERSION: 1.20 - Intel Build 8.15.10.1883 GL_VENDOR: Intel GL_VERSION: 2.1.0 - Build 8.15.10.1883 OGLEnabled: true OGLPresent: true GL_EXTENSIONS: GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_blend_color GL_EXT_abgr GL_EXT_texture3D GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_SGIS_texture_edge_clamp GL_SGIS_generate_mipmap GL_EXT_draw_range_elements GL_SGIS_texture_lod GL_EXT_rescale_normal GL_EXT_packed_pixels GL_EXT_separate_specular_color GL_ARB_multitexture GL_EXT_texture_env_combine GL_EXT_bgra GL_EXT_blend_func_separate GL_EXT_secondary_color GL_EXT_fog_coord GL_EXT_texture_env_add GL_ARB_texture_cube_map GL_ARB_transpose_matrix GL_ARB_texture_env_add GL_IBM_texture_mirrored_repeat GL_EXT_multi_draw_arrays GL_NV_blend_square GL_ARB_texture_compression GL_3DFX_texture_compression_FXT1 GL_EXT_texture_filter_anisotropic GL_ARB_texture_border_clamp GL_ARB_point_parameters GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_ARB_shadow GL_ARB_window_pos GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_ARB_vertex_program GL_EXT_texture_rectangle GL_ARB_fragment_program GL_EXT_stencil_two_side GL_ATI_separate_stencil GL_ARB_vertex_buffer_object GL_EXT_texture_lod_bias GL_ARB_occlusion_query GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_shader GL_NV_texgen_reflection GL_ARB_point_sprite GL_EXT_blend_equation_separate GL_ARB_depth_texture GL_ARB_texture_rectangle GL_ARB_draw_buffers GL_ARB_pixel_buffer_object GL_WIN_swap_hint GL_EXT_framebuffer_object GL_EXT_texture_sRGB GL_ARB_color_buffer_float GL_ARB_half_float_pixel GL_ARB_texture_float GL_NV_conditional_render GL_EXT_texture_swizzle
Fred: OK, how can I easily get the bloody serial number for you?
Soumyadeep: Fred, I have locate the serial number in your Adobe account.
Soumyadeep: Once you login to the Adobe account, click on "My products" under the "My products and services".
Soumyadeep: There you can locate the serial number which you have registered.
Fred: OK, so you don't need it now. It isn't in a format that I can copy and paste.
Fred: 116040070815784336099081
Soumyadeep: Since it was registered in your Adobe account we can get the information from there.
Soumyadeep: Thank you for the serial number.
Soumyadeep: Fred, I would like to inform you that all the raw edit options you will get in Lightroom develop module.
Fred: I hope I copied it correctly it is presented so small.
Fred: OK, just a second.
Fred: So, I go to "Develop" it will open in Camera Raw 7.01?
Fred: Frankly, this is the reason that I have just been using Bridge is because of the seemingly lack of coherent connection between LightRoom 4 and PhotoShop CS6.
Soumyadeep: I would like to inform you that you will not have any separate camera raw plugins for Lightroom. Since Lightroom will not require a camera raw converter.
Fred: At least I can open into Camera Raw and make the necessary adjustments and it will load in to PhotoShop.
Fred: OK, then why when opening a "RAW" image out of LightRoom does it go directly to CS6 bypassing Camera Raw?
Fred: Not allowing all of the wonderful adjustment toos, particularly the new ones in Camera Raw. I just don't understand the disconnect.
Soumyadeep: Fred, may I know which product you are referring as "CS6"?
Fred: If I had wanted to process all my images in LightRoom I would not have wasted my money on CS6. Does that make sense?
Fred: PhotoShop CS6
Fred: Or PhotoShop 6 Extended
Soumyadeep: Thank you for the information.
Fred: The question still remains "Why does LightRoom 4 only recongize DNG files and not other RAW file formats and not allow them to be opened into Camera Raw?"
Fred: I don't want to process my images in LightRoom 4. I want to catalog and sort them. I want to process the RAW files from Canon in Camera Raw and then move on to PhotoShop 6 Extended.
Fred: So, what you are telling me is that I can't open a RAW file in LightRoom into Camera Raw. Simply stated.
Soumyadeep: Fred, I can understand your concern. Lightroom will not require a camera raw converter.
Soumyadeep: May I have the name of the camera model you are referring?
Fred: Two camera models: EOS 5D Mark II and EOS 60D
Soumyadeep: Please so that I can check further and try to troubleshoot your issue.
Soumyadeep: .Thank you for the information.
Fred: Both are listed as supported by Adobe PhotoShop and Camera Raw. I found that in my research.
Soumyadeep: Okay.
Soumyadeep: Please close all the Adobe applications.
Fred: I simply want to go from LightRoom 4 directly to Camera Raw 7.01 and then onto PhotoShop 6 Extended. Seems pretty straight forward and logical to me. Then again I'm not Adobe.
Fred: OK, just a moment and I'll do that.
Soumyadeep: Click on Start.
Soumyadeep: Fred, may I know what operating system you are using?
Fred: I am working on Windows 7 64 bit operating system.
Fred: I have closed all applications from Adobe.
Soumyadeep: Thank you for the information.
Soumyadeep: Click on Start.
Soumyadeep: Just type %Appdata% in the search box and hit the enter key.
Fred: Ok, Im pretty computer savy so just tell me where you want to go.
Soumyadeep: Double click on Adobe folder.
Fred: Done
Soumyadeep: In that folder you will have a folder CameraRaw. Please rename the folder as CameraRawold.
Fred: Done
Soumyadeep: In that folder you will have a folder Adobe Photoshop CS6. Please rename the folder as Adobe Photoshop CS6old
Soumyadeep: After renaming the images please close the page and try to open a raw file and let me know the exact result.
Fred: Done
Fred: Just a moment. I have renamed CameraRawold and Adobe6Old. i am going to navigate to my external drive and click on a RAW File
Soumyadeep: Okay.
Soumyadeep: Let me know the status.
Fred: It is opening PhotoShop 6 Extended.
Fred: I can change the properties of the file to open in another program if that is where we are going.
Fred: It also created an error that stated that it recognized graphic software that is not completely supported and PhotoShop is not opening normally.
Fred: Given a little more time it opened in Camera Raw.
Soumyadeep: Fred, once more step you need to perform as you got an error regarding graphic software.
Soumyadeep: Please try to work on the Camera Raw and let me know it is working fine or not.
Fred: And I lost my presets.
Fred: OK, where does this leave us?
Fred: With regards to LightRoom 4?
Soumyadeep: Fred, you wanted to open the raw images in Camera raw option instead of Photoshop CS6, right?
Fred: Camera Raw appears to be functiong fine.
Soumyadeep: Great!
Soumyadeep: Please close all the Adobe application.
Soumyadeep: Re launch Photoshop and type CNTRL+ K.
Soumyadeep: Let me know once you are done.
Fred: Checking the "CR2" files out of Canon the dafault to open is with PhotoShop 6
Fred: Ok, let me close all of them.
Fred: OK, closed sir.
Soumyadeep: Please navigate to Performance tab.
Fred: "Performance Tab" in what program?
Soumyadeep: Re launch Photoshop and type CNTRL+ K
Soumyadeep: A new window will pop up "Preference"
Fred: Just a second it is opening. Thanks for help.
Fred: I am now at the Prefernces box. Performance Tab
Soumyadeep: You are welcome.
Soumyadeep: Correct.
Fred: OK, I'm in Preferences
Soumyadeep: Please let me know Use Graphics Processor is checked or unchecked.
Fred: It is checked. I do know that on this machine that the graphics processor is not fully supported due to a lack of a separte video card.
Soumyadeep: Okay. Please do check once that the graphic drives are updated or not.
Soumyadeep: Fred, I hope now your are able to open the raw images in camera raw as you were referring?
Fred: Just a second. Driver software is up to date.
Fred: Let me open LightRoom 4 and see where it goes. Just a second.
Soumyadeep: Sure.
Fred: Lightroom is taking a long time to open now.
Fred: Now I'm getting the message that it is not responding.
Fred: OK, it finally opened. Just a second.
Soumyadeep: Okay.
Soumyadeep: Please let me know the result.
Fred: In light room when I select "Edit In PhotoShop 6" it is going directly to Photoshop 6 and not opening Camera Raw. Still.
Fred: So, my friend. We are still back to the original question and now I have to reload all of my preferences lost due to the change in AppData. LOL!
Fred: I guess I can organize all I ant in LightRoom and still use Bridge to edit and work on my images.
Fred: Sorry! Organize all I want and still edit out of Bridge.
Soumyadeep: Fred, I am sorry to inform you that when you will open the images from Lightroom it will not require the camera raw and also when you will try to open the images in other software from Lightroom it will directly open in that software. Since Lightroom itself works as a CameJim, thank you for an excellent responce. I truthfully had researched the "Help" section on LightRoom and PhotoShop and found nothing that even remotely resembled your straight forward and easy to follow directions. After upgrading to CS6 and LightRoom 4 I am delighted with all of the new features that Adobe created in PhotoShop. I'm not sure that LightRoom 4 was as great an advancement as PhotoShop itself.
I am certainly going to give your solution a try and see how it works out for me. I concur that I probably do not fully understand and appreciate the relationship between the two programs. Today was my attempt of gaining a better insight to that relationship. Thank you for your response! -
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If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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