I cannot use facetime on my ipod touch

I cannot use facetime or imessage.  It will not recognize my email

iOS: Troubleshooting FaceTime
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues

Similar Messages

  • I cannot use what app in iPod touch 5

    I can't use what app in iPod touch 5

    OK, I'll play... "You can not use your music app." Did I win? Can you give more detailed information, what is not working would help.

  • Using Facetime on two iPod Touches with one Apple ID

    My wife and I both have new iPod Touches.
    We use a single Apple ID between the two, so all app and song purchases are on one account.
    But it appears we need separate Apple ID's to use Facetime? Is it possible for her to create her own Apple ID just for Facetime, but continue to apply purchases to my Apple ID account?

    marcusdiddle wrote:
    My wife and I both have new iPod Touches.
    We use a single Apple ID between the two, so all app and song purchases are on one account.
    But it appears we need separate Apple ID's to use Facetime? If you want to be able to call each other, each must have a unique identifier or it would be like trying to call one phone extension from another phone extension on the same line.
    Is it possible for her to create her own Apple ID just for Facetime, but continue to apply purchases to my Apple ID account?
    Yes.
    (1) Some users find that they can create one more free email account and associate it with FaceTime as a separate caller iD associated with the same FaceTime iD.
    Then assure that each iPod is configured with a unique Email address showing for the
    FaceTime Account in Settings > FaceTime
    (2) If you have already configured them separately but the problem persists, establish a new Apple iD specifically for use on the second iPod:
      http://appleid.apple.com/
    (3) I think you can configure the same iD for the iTunes Store in both iPod's by entering the same
    info in the Settings > Store of both your iPods.
    However, remember you purchase items via your account, not a specific device.
    If you both synch to the same computer, these articles may help you:
      http://support.apple.com/kb/HT1311 and http://support.apple.com/kb/ht1495
    For more help, you can contact Apple Technical support: http://www.apple.com/contact/
    for iTunes account information.
    Alternatively, you can search iTunes Discussions for specific needs:
      http://tinyurl.com/26zlfl4
    Message was edited by: EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

  • I can't use facetime on my ipod touch....it says can't connect to the face time server. Anyone else have this problem?

    I can't get facetime to load on my ipod touch.  It says unable to connect to facetime server.  Anyone else have this issue?  Any suggestions??

    i bought my daughter an ipod touch and i can not connect facetime from my iphone 4. i get a picture on both but the one that's calling continues to ring and says connecting. is this a firewall issue?

  • When using Facetime on my iPod touch, I cannot hear the other person.  Help!, When using Facetime on my iPod touch, I cannot hear the other person.  Help!

    No, the mute button isn't on.  Yes, I've shut down and rebooted and did a backup/sync as well.

    See here http://support.apple.com/kb/HT4319

  • I cannot activate Facetime on my ipod touch (4th gen).

    I sign on with my Apple Id and then it asks to verify the email address.  Before I can change this it jumps back to the sign in screen.  It's working fine on my daughter's ipod - what am I doing wrong???

    Is the Date & Time configured correctly? Have you tried connecting to a different Wi-Fi network to see if that makes a difference?
    Have you also tried a hard reset of the device? To reset the iPod, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    B-rock

  • I no longer have the computer that I used to sync my Ipod touch.  So Itunes does nto recognize it.  My Ipod is diabled and locked so i cannot enter the passcode.

    I no longer have the computer I used to sync my Ipod Touch when it was new. Now the Ipod is locked and disabled and Itunes requests me to enter the passcode which I cannot do becasue the Ipod is locked!  Any suggestions?

    If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

  • I cannot sync music with my ipod touch 4th gen.when i click sync nothing happens and the audio capacity bar on itunes disappears.i am using windows 8 consumer preview

    i cannot sync music with my ipod touch 4th gen.when i click on sync,nothing happens and the audio capacity bar on itunes disappears.i'm using microsoft windows 8 consumer preview

    You can only sync with one computer. I would backup to one computer and then restore from backup.
    iOS: Back up and restore your iOS device with iCloud or iTunes       

  • Cannot charge my daughter's ipod touch nor does the computer even realize it is hooked up to the USB cable

    cannot charge my daughter's ipod touch nor does the computer acknowledge that it is plugged into the USB cable.

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar
    or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • How to download facetime app on ipod touch 4g that is deleted mistakely while syncing, how to download facetime app on ipod touch 4g that is deleted mistakely while syncing

    how to download facetime app on ipod touch 4g that is deleted mistakely while syncing, how to download facetime app on ipod touch 4g that is deleted mistakely while syncing

    You can only sync with one computer. and y have to sync to get apps from computer to the iPod. You can sync using the manual method.
    Managing content manually on iPhone, iPad, and iPod
    You can copy iTunes purchases from iPod to iTunes by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    Try resetting the iPod:
    To reset the iPod without the hardware buttons,
    - Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices

  • Using my USB, my ipod touch is not recognized in windows vista or i tunes. It wont even charge. If I connect it to windows xp, it immediately charges up and it recognized. Any help would be appreciated.

    Using my USB, my ipod touch 2  is not recognized in Windows Vista or i tunes. If I connect it to my wifes Xp, ( where it was before) , it still charges up ( i tunes has been uninstalled. Any help would be appreciated. I have reinstalled itunes.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • TS2771 how do i use messaging on the Ipod touch 4th generation?

    I need help is figuring out how to use messaging on the ipod touch 4th generation. I've updated to IOS 6  and still not able to figure it out.
    Help, Deanna

    If it worked before iOS 6 try:
    iMessage won't work after iOS 6 upgrade: Apple Support Communities
    Otherwise:
    Setup Messages
    iOS: About Messages
    iOS: Troubleshooting Messages

  • How do I remove my phone number from my iphone so that i can continue to use it like an ipod touch and use imessages with email/apple ID?

    How do i remove my phone number from my iphone 4s so that i can continue to use it as an ipod touch and use imessages with email/apple ID?

    This article explains what to do:
    http://support.apple.com/kb/HT5661

  • I used to have a IPOD Touch know i have a IPhone 4 how do I get my music converted?

    I used to have a ipod touch know i have a iphone 4 how do I get my music converted over to my iphone 4?

    As both devices support the same music formats, there is no need to convert anything. Connect your iPhone to iTunes and sync your music.

  • Why I cannot using Facetime?

    I cannot using Facetime anymore from yesterday, I can dail number to the other one, and they can receive the singal, but when we connecting the facetime failed.

    Hey Cyndi_bian!
    Here is an article for you that will help you troubleshoot this FaceTime issue:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

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