I cannot use my Apple ID to purchase, how can I do?

I bought 2 new iPad2 these days. However, I cannot use my old Apple ID (I used it in my iPad1 and iPod Touch 3) to purchase any apps in the new iPad2. And I cannot purchase in iTunes (via my laptop) neither. Actually, I find I can only use my Apple ID to sign in and then can do nothing. What happened? Is my Apple ID locked? Why Apple locked my ID? How can I contact them directly? I am in Singapore, I called Apple 800 hotline, however, they told me that they can do nothing about iTunes Store problem and I have to contact iTune support. I changed the password, however, the problem is still the same. Anyone knows how to solve it? Thank you!

I'm getting the same thing. I can't even sign in to see my iTunes account details in iTunes now - keeps requesting my password. Interestingly, if I type a password which I know is wrong it pops up and says I've entered the wrong password. If I enter the right one, it just pops up again requesting the password - no error.
Tried on 2 computers and on my iPhone - on WIFI and 3g. No joy.
Also tried resetting my password but the same thing happens, except this time it tells me I have to verify my credit card because I changed the password and then... it asks me for the password again... and again... and again... No error, just a loop!

Similar Messages

I delete my Firefox Sync account. I cannot use my regular email address. How can I get it to accept my regular email address?

I delete my Firefox Sync account by mistake. I cannot use my regular email address to create an account for syncing with my iphone and ipad.. How can I get it to accept my regular email address?

Did you really delete that Sync account?
Does it work if you ask for a new password?
* https://services.mozilla.com/ Firefox Sync » Home
* https://account.services.mozilla.com/

Since downloading and installing mavericks and safari I cannot use video calling on Facebook. How can I configure that so that it works?

Since downloading and installing Mavericks and Safari I cannot use the video call in Facebook. Anybody else having this problem and if so is there a solution?

I have this same issue! The button for to launch video chat isn't even there and when I go into skype to video in there I am able to get about 30 second of video then it freezes and won't come back.

HT204053 i used wrong apple id at setup how can i change it now

I was restoring itouch and i used wrong apple id in icloud set up. is there a way i can change it now?

Settings>iCloud>Delete Account. Choose if you want to delete or keep the data from the wrong ID in your iPhone. If you choose "delete from iPhone" the data will not delete from iCloud server. The add a new iCloud account with the ID you want.
Maybe you want to change the Apple ID in iMessage and FaceTime to. Go to settings>messages/FaceTime to sign out and back in with the ID you want.

HT204053 Can I use one Apple ID to purchase apps and a different one to purchase iTunes music

Can I use one Apple ID to purchase apps and a different Apple ID to purchase music off iTunes on the same computer?

Short answer, yes.
Long answer, it can make things more complicated, especially if you start adding iOS devices to the mix.

I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

I have an old apple id that i havent used for years. For some reason i have updates on my mac i cannot do unless i sign onto that old account. It uses an old e mail account i no longer use or have access to. How can i get to do these updates?

its very specific.
If you are seeing the old Apple ID with regard to this Mac, then it would seem that somehow you have incorporated the ID in the setup of this new Mac.
Iphoto i use never used imovie.
If you began using iPhoto without having Accepted it into your Apple ID, then that would explain why you are unable to update the app. If any of the iLife apps are used without Accepting them into your Apple ID, the ability to accept them will lapse and you will not be able to update them.

When i connect my Ipad with My pc Itune is giving msg that " This IPad Cannot use because Apple Mobile Devise is not started"

when i connect my Ipad with My pc Itune is giving msg that " This IPad Cannot use because Apple Mobile Devise is not started"

You might want to take a look at this kb
http://support.apple.com/kb/TS1538

I get the following error message when I connect a usb ethernet adapter to my new MacBook Pro: Unsupported - You cannot use an Apple USB Modem with this computer. I live were we only have dial-up and the Apple Store said this is what I need.

I get the following error message when I connect a usb ethernet adapter to my new MacBook Pro: Unsupported - You cannot use an Apple USB Modem with this computer. I live where we only have dial-up and the Apple Store said this is what I need. In addition, when I connect the phone to the connecter it falls out, it will not click in.

Why are you using a usb ethernet adaptor? Just plug the modem into the usb port.

HT5622 why I cannot use an apple domain to set up an apple ID?

why I cannot use an apple domain to set up an apple ID?

You cannot use an existing @mac.com, @me.com or @icloud.com address to become an Apple ID because they either already are one or are associated with an existing one, and in the latter case these cannot be moved to another ID.
The option is be there to create an @icloud.com address as use it as an ID when you create an iCloud account - please see imp68's post here:
https://discussions.apple.com/message/22283348#22283348

Hii i need help i cannot use my apple id for download on app store because they say i need to verify my account but i don't know how so please somebody can help me? i try to resset my password but that don't help

hii i need help i cannot use my apple id for download on app store because they say i need to verify my account but i don't know how so please somebody can help me? i try to resset my password but that don't help

is it asking for ur security questions?

HT201303 Someone uses my apple ID to purchase, I have changed my password but not work . How can I disassociate my bank account with my APPLE ID?

Someone uses my apple ID to purchase, I have changed my password but not work . How can I disassociate my bank account with my APPLE ID?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

Someone used my apple account to purchase two apps....

Someone used my apple account to purchase two apps totaling $10 (luckily it was left over gift card credit). Who should I contact at Apple about that or is there anything I can do? I already changed my password, but I would like the credit back. Any help would be appreciated.

Click Support at the top fo this page, then click Contact Us.

Cannot use my apple accout for Iphone..

cannot use my apple accout for Iphone.. username and password are ok, when I use my Macbooc Pro or my Ipad Ican buy apps, but when I want to buy apps with my Iphone4 it´s sayed "wrong password" Is it needed to get another extra account for ma phone?
Hopefully waiting for help :-)

I tried it now the 5th time and suddenly it works :-)
thanks for you answer..

HT204053 i cannot use my apple ID for Imessage or Face time because when i conect to my ID tell me check you ID or password please support

Dears
i cannot use my apple ID for Imessage or Face time because when i conect to my ID tell me check you ID or password please support
BR
Ahmed El-Sayed
<Email Edited by Host>

It is unwise of you to post your email address publicly, I will ask for it to be removed.

Hi.I cannot use my Apple ID because there is no "none" when it comes to billing

I cannot use my Apple ID because there is no "none" when it comes to billing information

Hello Ayush1506,
It sounds like you do not want to add a credit card to your Apple ID. If you are not seeing the "None" option when updating your billing information, I recommend the following article:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Best,
Sheila M.

I cannot use my Apple ID to purchase, how can I do?

Similar Messages

Maybe you are looking for