I cannot use my BIS plan on my device

I cannot use my BIS plan and BBM on my device. l've contacted my service provider and I was told it is from my device. Every other thing is working.

lucky98 wrote:
I cannot use my BIS plan and BBM on my device. l've contacted my service provider and I was told it is from my device. Every other thing is working.
Hello lucky98
Welcome to BlackBerry Support Forums
What did they say redarding your device ! Is that a new device or a used one. You should ask your Carrier or Service Provider regarding this issue they can provide more information regarding this matter.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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