I cannot use my store credit

I redeemed my itunes card but when i tray to by something it keeps asking for my billing information. I've used it before without having to enter my billing information.
Can someone help me?

Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.

Similar Messages

  • Why can we not use available store credit to buy apps?

    Recently I decided to stop using my credit card with the Apple iTunes store, as it seems that everytime I make the smallest purchase, I get dinged 2-3 times for the same purchase, then have to deal with Apple to get a refund for the over-billing ect.
    I recently went out and bought a 100$ card and added it to my account. Worked great, been buying music left right and center, rented a bunch of movies. All great. Even love seeing my remaining balance right in iTunes.
    Havent seen any problems except for the fact that you cannot use said store credit to send a gift to someone - you must bill it to your cc which is a pathetic move if you ask me. But no big deal.
    But with the launch of the App store, I decided to try out an app or two.
    I am using an iPod Touch.
    Found a nice little solitaire game for 7.99$. A little pricey, but what the heck.
    But again, you cannot use store credit to buy apps?
    There is nothing I can find either on the site itself about the App store, or on iTunes, that says you can ONLY pay with Credit Card.
    I should be allowed to buy anything that iTunes offers, with the card I bought.
    Its called an iTunes Card. Not an iTunes Music Card. Not an iTunes Movies Card. Not an iTunes TV Shows Card.
    iTunes Card.
    That means if its available in my store (ie. Canadian), then I should be able to buy it plain and simple.
    Apple, get your act together and get this fixed. Bad enough you let Rogers dictate the cost of the plans for the iPhone 2.0 Launch, and lost hundreds of customers before you even launched the **** thing - dont alienate customers who don't want to use credit cards on the store due to the terrible billing system you use.

    You can give feed back to Apple from the iTunes drop-down menu in the iTunes menu bar..
    You can also contact the iTS Customer Service from the links on this page - http://www.apple.com/support/itunes/store/
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  • At a different apple account use your store credit

    Is there a way to let someone send their bills to my account and use my store credit? Like, if I have £10 on my App Store, they can buy an app and I get the bill until my credit is depleted?
    I cannot use a credit card.

    No. Store credit can't be transferred to another iTunes Store account by any means, unless the iTunes Store staff puts the balance from a completely unspent gift card back onto the card.
    (88295)

  • HT1689 Can I use iTunes store credit (from a gift card) to purchase an app for a friend?

    Can I use iTunes store credit (from a gift card) to purchase an app for a friend?

    No.
    (71262)

  • Why won't Itunes let me use my store credit to gift an item

    I want to gift a couple songs to my boyfriend, but when i try to gift the songs it asks for my credit card information. i have over $100 in itunes store credit from gift cards. i want to use that money to purchase the songs i will be gifting. why won't itunes allow that? i looked up tutorials and gifting should be easy and all you submit is the other person's email but thats not happening for me.

    sadly  Apple does not allow you to gift using iTunes Store credit
    that's just the way it works I have tried myself and I know it doesn't let you
    Sorry
    nchra007

  • Hi All, i have just purchased a second hand iphone 3GS, i want to change its registration, because this iphone is already been registered with the first person name, i cannot use app store on the phone coz it ask password which i dont have, ny suggestion

    Hi All,
    I have just purchased a second hand iphone 3GS, i want to change its registration, because this iphone is already been registered with the first person name, i cannot use app store on the phone coz it ask password which i dont have, ny suggestion how can i change the itunes password or the account settings.
    Thanks & Regards
    Ayub

    Restore the iphone as new.
    iPhone User Guide (For iOS 5.1 Software)

  • HT3702 Why does apple charge my creditcard account when I used my store credit?

    I used my store credit to purchase 2 songs on itunes and still have credit balance left over on my account, so I am confused why APPLE charged my account $1?  Originally the $1 was placed on HOLD on my account but now after 3 days the transaction has gone thru??
    Please help and refund $1

    Click here and ask the iTunes Store staff for assistance.
    (100888)

  • How do I change my iPad/iPhone to new region. Moved from Australia to HK now cannot use App store. Any ideas?

    How do I change my iPad/iPhone to new region? Moved from Australia to HK now cannot use App store. Have changed regional settings on both. Any ideas?

    See  >  Change your iTunes Store country
    Here  >  http://support.apple.com/kb/HT1311
    Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region = Change Country / Region
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I bought an itunes giftcarad to pay if off. I redeemed it and everything. When i try to buy something it says i can't and it takes me to the billing page. I can't use the credit card and i already redeemed the card. How do i use my store credit to pay it

    I need help. i bought a itunes card and i reddemed it to pay off my debt. how can i use store credit to pay it off ?

    If you mean use the balance of the credit and you don't have enough to buy iTunes media, you will have to purchase and redeem another gift card to make up the difference.

  • HT201079 How do I use my store credit/vouchers as a purchasing point for my Children(family members) as opposed to my Credit Card in a  family sharing setup?

    I have a certain amount of store credit or vouchers available to me to use.
    I would like my Credit/vouchers to be used before it goes onto my credit card when my children or other family member purchase anything from the app store or itunes store.
    How do I go about doing this?

    Eel,
    You have to redeem the gift cards to their account, not to yours.  Here is how it works:
    After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card.
    The store credit on your own account will only be used for purchases on your own account.

  • Cannot use Music Store! Cannot download the problematic iTunes 7 either!

    Ok. So, now there are instructions to downgrade because of all the problems because of iTunes 7.0. BUT- we cannot use the music store! I have iTunes 6.4 I think nd it will not let me use the store to buy anything. But, I cannot get iTunes 7.0 to install either. I get a choose application prompt when I click the .mpkg file...
    What are we/I to do if I want to buy music?!
    TAHNKS SO MUCH!

    Please be kind enough to clarify your question: are you using iTunes 6 or 7? Have you ever successfully purchased music from the iTunes Store?
    In the meantime, try downloading and installing the combined OS X 10.4.7 updater...the easiest way to do that would be to simply use Software Updater on your Apple menu (under the blue apple).
    Also, you shouldn't have any difficulty using iTunes 6 to simply purchase music.
    Let us know how it goes!
    eMac   Mac OS X (10.4.7)  
    eMac   Mac OS X (10.4.7)  

  • Use apple store credit to buy songs on itunes

    is this possible? i would like to use the $100 iphone credit to buy songs.

    My interpretation of Steve Job's letter is that you could not use the credit for purchases at the iTS. It refers to "a $100 store credit towards the purchase of any product at an Apple Retail Store or the Apple Online Store."
    Then again, that's not necessarily final: "Details are still being worked out and will be posted on Apple's website next week. Stay tuned."

  • Itunes won't use my store credit, it prompts me for my credit card

    I was given a gift card for Christmas that I applied to my account. I made a purchase a recently as Feb 11 with it. At the top of the screen it tells me I have a $6.06 store credit left yet everytime I try to download a song it takes me to the credit card page. I even updated to version 10.1.2 of iTunes hoping this would resolve the issue but it did not.

    I'm also having this problem, as well as another. This week I ordered two songs. The cost was removed from my store credit, and was charged to my credit card. I removed my card information, and tried to order another song. I was immediately taken to the credit card entry screen. I don't uderstand why it won't just charge the store credit. I don't want to continue to get double billed for things, and I will not put my card information back in....

  • Did not update to ios8.2 still cannot use iTunes store

    This situation appeared almost at the same time when I realised I couldn't use iTunes store in iPhone with IOS8.2.
    However I didn't update my iPad to ios 8.2 and i can't use App store either.
    What happened? Is IOS8.2 the real problem????

    HI,
    I have the same problem.
    First, I tried to play a game but it didn't work.
    So I signed out from Game Center and when I tried to sign in again, it said ''GKErrorDomain 3''.
    Moreover, I can't install apps ...
    I updated iOS but the issue isn't resolved ...
    Bye.

  • Ipad 3 bought in USA cannot use App Store

    On setting up my ipad 3 I used my apple id from uk, now it won't let me download from App Store, it says I have to use uk store, how do I change this?.
    Thanks

    Change to UK.
    1. App Store>Featured>Apple ID (at bottom of page)
    2. Tap on Apple ID>View Apple ID
    4. Enter your password
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