I cannot use pay bills on Chase Banks website and I could before this last update and with other browsers I can..

I can access the Chase Bank website and log in. I can only use bill pay with other browsers. I can access bill pay but after that if I manually put in the date to be paid since I can't use the calendar they have I can't get past verify

Go into Settings, iCloud on your iPad & iPhone. Turn streaming on there. I did that when I first set up my phone & iPad & have not had any problems. It will only stream over new photos so take one on your phone & see what happens. I hope that works for you.

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I used to have a sidebar before this last update, how can i get it back?

I used to have a sidebar that showed my playlists, etc before this last update. Now it is gone. How can I get it back?

The following may help a little: http://www.macobserver.com/tmo/article/itunes-12-bringing-back-the-library-and-p laylist-sidebar

I am using the Kurzweil 3000 software and before I can use Read the Web, KESIReader Firefox extension must be installed. This is not compatible with Firefox 5, how can I make your extension to work with my software?

I use the kurzweil 300 software and before I can use Read the Web I must first install the KESIReader.xpi Foxfire extension into Mozilla Foxfire however, the extension is not compatible with Mozilla Foxfire 5 which is the version installed on my computer. What can be done to make this work with Kurzweil 3000 software and the Read the Web tool?
Mozilla Firefox or Microsoft Internet Explorer 7 or 8 Web Browser.
Can you help me with the information I have provided I know the rest of the requirements are meet.

Install Firefox Portable 3.6.22 to your hard drive for that website. <br />
http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

Since downloading version 8.0.1 today I cannot access Australian ABC radio streaming; this service works fine with other browsers. I have tried several times with no success

'''bold text'''

That page uses a Flash player.
Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.
See:
* https://support.mozilla.com/kb/Managing+the+Flash+plugin
* https://support.mozilla.com/kb/Installing+the+Flash+plugin
* http://www.adobe.com/software/flash/about/

Hi,I cannot use Acrobat after 30 days on my new PC Win7, seems to be an issue with activation.

Hi,I cannot use Acrobat after 30 days on my new PC Win7, seems to be an issue with activation.
Thanks
Wolfgang

Hi Sukrit,
The software package was bought from german distributor CANCOM on 2013-01-03.
I set up my account at Adobe and posted the serial number.
This is the licence:
After 30 days I could not use Acrobat. Most time I only need the distiller for creating pdf from
Indesign. I reinstalled Acrobat several times, after 30 days it stops working again.
I contacted the support but without success. This PC used WIN XP.
Now I got a new PC win WIN7.
I got the message to visit may account, which I did. I can't remember to ckeck the serial
number.
Photoshop and Indesign are working. Acrobat stopped after 30 days, this is the point my
request started.
Trying to put in the serial number again yields this:
Please be so kind to clear this issue.
With my best regards
Wolfgang Sauer
Am 4 Apr 2015 um 5:59 hat sukritd15 geschrieben:
Hi,I cannot use Acrobat after 30 days on my new PC Win7, seems to
be an issue with activation.
created by sukritd15 in Acrobat Installation & Update Issues - View the full discussion
Hi ,
Could you please elaborate more about the issue?
What are the challenges you are facing with activation of Acrobat ?
The basic method to activate/license Acrobat is by typing in your Adobe credentials ,i.e Adobe
ID and password.
That will let you access Acrobat easily.
Let us know if you are experiencing any more difficulties in activating Acrobat .
Regards
Sukrit Dhingra
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HT1338 I have OS X.9 and I cannot use my Epson Perfection 4490 Photo Scanner. There is no driver available on the Epson site. What can I do?

I have OS X.9 and I cannot use my Epson Perfection 4490 Photo Scanner. There is no driver available on the Epson site. What can I do?

Did you try the driver from this Epson page: Epson Perfection 4490 Photo, Drivers & Downloads - Technical Support - Epson America, Inc.
OT

HT203167 I had itunes on another laptop which is no longer in use. I have changed my apple id to my email address which has completed fine. I cannot find the itunes I had on my account before that I had on my other laptop. Can you help?

I had itunes on another laptop which is no longer in use. I have changed my apple id to my email address which has completed fine. I cannot find the itunes I had on my account before that I had on my other laptop. Can you help?

Your music will only be where you put it. It does not magically appear in other places. Copy it from your old computer or your backup copy of your old computer.
If for some reason you have failed to maintain a backup, not good, then you can redownload some itunes purchases in some coutries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I can no longer log into my online banking website and have tried all of the suggested Firefox fixes apart from resetting Firefox, any other suggestions?

When I try to enter my customer number to log into my online banking website, an error message reads:
This form has been re-submitted. Re-enter your customer number and submit only once.
When I called the bank to find out if they could help they said it was a browser issue and suggested I should use IE or Chrome (No thanks!).
I have gone through all of the Firefox suggested troubleshooting fixes including deleting the cookie files. I have not yet tried resetting Firefox as I was hoping for a simpler solution before taking this step.
Thanks for any help you may be able to offer.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Up/Down Arrow keys do not perform their function on SOME websites or at SOME times, on other websites and at other times these keys work fine, updated firefox, restarted computer. turned off cursor key option in Advanced tab, using autoscrolling option.

Up/Down Arrow keys do not perform their function on SOME websites or at SOME times, on other websites and at other times these keys work fine, updated firefox, restarted computer. turned off cursor key option in Advanced tab, using autoscrolling option.

You may have switched on [http://kb.mozillazine.org/accessibility.browsewithcaret caret browsing].
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
See http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
* Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Using a IP191 monitor, have random horizontal streaks on display - have no problem with other browsers; also no problem with FF on other family PC's

Using a IP191 monitor, have random horizontal streaks on display - have no problem with other browsers; also no problem with FF on other family PC's.
These "streaks" appear to be area of too high frequency scanning; they can be cleared by scrolling up and/or down.

hello, maybe that's an issue with hardware acceleration - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox ''menu [[Image:New Fx Menu]] > options > advanced > general''.

Dante font used in manuscript - when I try to save as a pdf document in Microsoft Word whole pages change their look, with wide gaps forming between certain paragraphs or sections. This does not happen with other fonts.

Dante font used in manuscript … when I try to save as a pdf document in Microsoft Word whole pages change their look, with wide gaps forming between certain paragraphs or sections. This does not happen with other fonts.

OK, we've got it!
What is happening is that when you use Microsoft's save as PDF in Word, the font isn't embedded even though the font is tagged to allow embedding. Furthermore, Microsoft doesn't properly put the font name into the PDF file such that Acrobat or Reader can readily find the font installed on your system such that the text can be properly displayed and/or printed. Acrobat and Reader attempt to display and/or print the text using a “substitution font” and of course, as they say, YMMV (“your mileage may vary”)!
I personally submitted the report of this problem (both the embedding and the font name problem) to Microsoft. They acknowledge the bug, tried a fix and provided me a build with it, but it wasn't right. Maybe they will ultimately fix it, maybe they won't. We don't know yet. We do know that if it is fixed, it will be fixed only for Office 2013 (problem occurs with all Office applications since they use the same PDF generation code) and thus such a fix won't help you.
Adobe Acrobat Standard and Acrobat Pro both provide an Adobe PDFMaker plug-in to Office applications (including full support for Office 2010) that adds an Acrobat Toolbar as well as a Save as Adobe PDF menu item. The resultant PDF file fully supports embedding of OpenType CFF, TrueType, and Type 1 fonts and in many other ways produces much superior PDF with a full range of PDF generation options not available with the Microsoft PDF. (Note that beginning with Office 2013, Microsoft does not support Type 1 fonts in Office documents at all, even for existing documents!) The Acrobat Office functions are widely used and respected in the end user community and whatever “issues” there are (all software has “issues” of some type - it is a matter of how many and how severe), you should be in much better shape for PDF production that with what you currently are using.
Good luck and let us know if this resolves your problems. (Note that you can download and install a free fully-functional 30 trial of Acrobat Pro to assure that it meets your needs! You can then buy a license and activate what you already have installed.)
- Dov

I have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?

i have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?

Be good to know what the diagnostic results are.
I've also just run into an issue where I couldn't restore an iPod with a corrupt file system, and the "super fix" in that linked article wasn't working for me. I've run across a potentially useful workaround.
iPod Classic went on the fritz today just after syncing. Couldn't restore via iTunes, kept getting 1439 errors, Windows wouldn't format as FAT32, claimed the "Volume is too big for FAT32". Finally tracked down EaseUS Partition Master Home Edition (Free) and formatted as FAT32 with 128k clusters. The iPod is filling back up again. Might be worth a shot here...
tt2

Why can't I zoom in on text with my track-pad like I can with other browsers? I have a MacBook Pro. I used to be able to pinch and expand pages but now I can't.

Why can't I zoom in on text with my track-pad like I can with other browsers? I have a MacBook Pro. I used to be able to pinch and expand pages but now I can't. I have bad eye-sight and really enjoy and NEED this feature to be able to read most sites.

Hi dwightfontenot-
Some gestures have been removed in Firefox 4 and later.
You can restore the zoom feature by changing the values of the related prefs on the about:config page.
browser.gesture.pinch.in -> cmd_fullZoomReduce
browser.gesture.pinch.in.shift -> cmd_fullZoomReset
browser.gesture.pinch.out -> cmd_fullZoomEnlarge
browser.gesture.pinch.out.shift -> cmd_fullZoomReset
browser.gesture.pinch.latched -> false
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.
Use the Filter bar at to top of the about:config page to locate a preference more easily.
Preferences that have been modified show as bold(user set).
Preferences can be reset to the default or changed via the right-click context menu.

I upgraded to 7.1.2 on my IPad yesterday. I cannot now get these apps: facebook, iPhoto's, iBooks and some others. I can't update the Economist or Bloomberg apps. I cannot delete the apps and reinstall. I did a reset. Any ideas?

Hi all. I upgraded to 7.1.2 on my IPad yesterday. I cannot now get these apps: facebook, iPhoto's, iBooks and some others. I can't update the Economist or Bloomberg apps. I cannot delete the apps and reinstall. I did a reset. Any ideas?

Are there any parental controls on the iPad or iTunes?

I use the google search bar for everything and since downloading FF4 i can not select any of the suggestions in the google drop down menu

I use the google search bar for everything and since downloading FF4 i can not select any of the suggestions in the google drop down menu.
I have tried to select one of the suggestions that google give me for my search but FF it wont let me. I have type everything out in full. I hate FF4 it is rubbish. I loved firefox before this one came out but now I am seriously thinking of going over to google chrome.

Many thanks for the prompt reply, ideato.
One of the reasons I abandoned Chrome in favour of Firefox was due to the "black band of doom" that appears on the top of the Google page - so setting up my homepage to google.co.uk just puts that back in the ugly spotlight.
I was, though, pleasantly surprised to see a Google search bar on the Mozilla Firefox Start Page (without the black band and Google options that I am just not interested in) but bitterly disappointed that it is Google.fr (due to my ISP being French).
I shall learn to live with Yahoo (or worse case scenario, Bing!)
rgds, PG

I cannot use pay bills on Chase Banks website and I could before this last update and with other browsers I can..

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