I cannot use the Fingerprint reader to unlock my screen!

I just updated my S5 software from SM-G900V NCG to NE9 and now my screen will unlock only with PIN or Password. Before the update I could use my fingerprint. When I try to select Fingerprint that option is grayed out and informs me "Turned off by administrator, encryption policy or credential storage." How do I get the Fingerprint option back?

This was also a problem I had post update but I got it back. First do a complete recheck of your fingerprint settings? If you’re still grayed out next power down phone & remove the battery, SD card and SIM (handle SIM with care (don’t touch gold foil) for about two minutes. Re-install SIM, card & battery then power on phone. This should clear up files and return the print reader setting. If however it’s not working do the next step:
Go to settings then backup and reset, tap Reset settings and then tap reset settings at the bottom of the screen. You will not have a loss of your accounts or any apps but you will affect some of your personal preferences settings. You can reset then as before after the restart. It will remove the bad files in your system and this restored my print reader. Give the above a try...first.

Similar Messages

I cannot use the bottom part of my touch screen. It would not respond to any of the touches I make. Is the screen broken or have I stuffed up my settings? I want to be able to type on my iPhone

I cannot use the bottom part of my touch screen. It would not respond to any of the touches I make. Is the screen broken or have I stuffed up my settings? I want to be able to type on my iPhone

Basics from the manual are restart, reset, restore from backup, restore as new. If you've been through ALL these steps and you still have the problem, you'll need to bring the phone to Apple.

Why I don't use the fingerprint reader in my 5S

I loved the fingerprint reader when I first used it, until I noticed one thing: When you enable the fingerprint passcode unlock, you lose the ability to set a duration of the "Require Passcode" option to anything other than "Immediately". If I'm txting or driving with my navigation app, I constantly need to be able to get in and out of the phone, and it's very inconvenience to have to swipe the notification on the lock screen and then have to use my fingerprint to get in. I want to still be able to only have it require a passcode after x minutes, even if I use the fingerprint option. For that reason I have turned off the fingerprint feature. Is there a workaround? Does anyone else find this anoying?

Not sure what you are asking. Does your account not work on your phone, are you getting an error message ?

Cannot use the card reader on my Equium A100

I've put my SD HC card into the reader, and ensured it's clicked in properly.
But nothing is happening. I recently reformatted my hard drive.
Can you please tell me which driver I need?
I've seen these on the toshiba downloads page and think they might be of help?
SD memory format, SD secure module, and also SD utilities.
I hope someone can help me, as I really need to get the info of this card!
Thanks.

Hi
I assume you use Win XP.
The Flash Media Driver from Texas Instruments is the driver for card reader controller.
Download it and install it!
PS: not all cards are supported and compatible so if an card will not work in the card reader then sometimes this doesnt mean that an card reader driver has not been installed
Anyway, in device manager the card reader should be recognized properly!

Can i use only the fingerprint reader to log onto my phone?

I'm wondering if I can by pass the 4 digit code completely and only use the fingerprint reader to log onto my 5S phone.

Yes, that's how it's designed. You only need the passcode if you haven't unlocked your iPhone within the last 48 hours.
http://support.apple.com/kb/HT5883
Regards.

What can be done with the fingerprint reader?

I am trying to figure out simply what I can do with the fingerprint reader on the T400. I understand how to use it to log into the computer. My main question is whether or not I can use the fingerprint reader in the following contexts, and if so how.
1a) To log into internet password protected websites. When I use IE, the password manager pops up and prompts me to save a password. If I save it, I can return to that website and it automatically will enter the login information and password for me. I want to know whether you can have password manager (or another program) prompt the user for the fingerprint and then submit the login information. That way the information is protected each time I log in, but I do not need to enter log in information each time, only a fingerprint.
1b) If this is possible in IE8, I would like to know if it is possible in Firefox 3, in which password manager does not pop up.
2) Can it be used to log into MS Outlook.
3) Can it be used to lock documents in MS Word.
I much appreciate any information letting me know if these can be done, and if so, how to do them. Thank you very much for your help!
J
Message Edited by lenova on 09-07-2008 09:13 PM

After playing with it for a while I figured out at least questions 1a) and 1b). For anyone else who has the same questions:
1a) Have your browser save the password using Lenovo's Password Manager. Then open password manager and open that item. Click the advanced tab and change the security level to custom. Click "Customize Security Policy" and select "Protect with a Fingerprint."
1b) Lenovo has a patch to synch Password Manager with firefox 3. It can be found here and is much easier than the manual fixes found on this forum.
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70132
I am still looking for help with 3) and 4), particurally 3). Please let me know if you have any ideas. Thank you very much!!

I get ios6 for my iphone 3gs but I cannot activation it and now I cannot use the phone

I get ios6 for my iphone 3gs but I cannot activation it and now I cannot use the phone

I saw a message on screen : the activation server is temporarily not in use, the iPhone not activated.
Try connecting your iPhone to iTunes to activate it or after a few minutes and try again.

Sometimes when I unlock my 5s using the fingerprint scanner it takes a blank picture!

I'm a bit puzzled by this one, but one occassioin when I'm using the fingerprint scanner to perform an unlock from the phone being asleep, it will snap a picture of the black screen and save it in the photos. I hear the shutter sound and that's how I know it has occured. Very randomly, but I do notice that when it does happen, it seems like it's when I hold the button down (as if I was going to call up Siri) a bit longer, but not long enough to bring Siri to my attention. It's hard to reproduce the problem on command, but it's something that will happen at least once a day.
Anyone else have this happen?

Seriously?!! Nobody elese is having this problem?!! I must have a defective phone! It does this about half the time I use the fingerprint scanner to perform a wake from sleep/unlock!

HT201371 In the next ios update, could we get the fingerprint function to unlock the phone and open up different apps in one swipe, using different fingers for different apps?

In the next ios update, could we get the fingerprint function to unlock the phone and open up different apps in one swipe, using different fingers for different apps?

This is primarily a user-to-user support forum. Following is a link for feedback/suggestions to Apple: http://www.apple.com/feedback/

Why cant you use the fingerprint to unlock phone after it is disabled?

Is there a way to unlock your phone using the fingerprint scanner after it has been disabled?

No - you will need to do the following: iOS: Forgot passcode or device disabled

The fingerprint reader on my HP Pailion dv7 will not work in Firefox 4, but worked fine in earlier versions.

The fingerprint reader uses DigitalPersona 5.0.0.4490 extension. Firefox 4.0 says this is loaded and active. However, fingerprints cannot be used to log in from Firefox 4.0.
I reloaded Firefox 3.6.16 and everything automatically began working properly.

I see you started another question thread - https://support.mozilla.com/en-US/questions/888892 - so I guess your problem isn't resolved.
If it is trying to print to an XPS file, your printer isn't selected as the destination for print. You need to select you printer in the Printer - Name box. See the screenshot.

I connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone.

i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?

First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier.

DO YOU HALF TO USE THE FINGERPRINT TO LOCK YOUR IPHONE 5S

do you half to use the fingerprint id to lock your iphone 5s

Actually, you are never required to use the fingerprint sensor. You can always unlock your iPhone and make purchases just as if your iPhone did not have such a sensor.

IS the fingerprint reader ok to install on 8.1 again?

I'd like to reinstall the fingerprint reader however, i'm fearful it will bring problems again. so before i do, i thought i'd ask you guys. is it safe to install the fingerprint reader on 8.1 64 bitor should i hold off?

Maybe people have found a solution already but yesterday I managed to install Win 8.1 as a BootCamp on my new 15" retina MBP. I followed the steps John Guo described but with a couple of changes as his approach failed for me.
1. Make sure you are starting from a single partition.
2. Create the Windows install USB from the ISO and also allow BootCamp Assistant to create download the drivers - but untick the option to install windows.
3. Open Disk Utility and create a new partition and format as MS-DOS (FAT) rather than leave as free space.
4. Restart your Mac and use the option to boot into the Windows part of the USB not the EFI-boot.
5. Follow the install
6. When it comes to the drive selection select the FAT drive. Windows installer will say it cannot install here as it needs to be and NTFS partitiion (in previous atempts I always got the message to say the partitiion was using GUI partition table so could not install even though it was formatted to NTFS).
7. The format to NTFS should work fine and install proceed.
8. When the installer reboots the machine you will need to use the boot option to ensure you boot back into Windows.
9. Once installed the bootcamp driver install runs automatically and for me all drivers run fine even the NVIDIA, which I've seen some people mention having issues with.
I was inpressed with Windows automatically scaling the text to 200%, which meant it was using the full 2880x1800 resolution so everything was crisp but the windows and text was scaled nicely. I changed this 150% to give me some more real estate.
I'm guessing that by formatting the new partition as FAT it creates a MBP within the new drive that is writable by windows but I'm not a windows guru so this is a guess. But anyway, this work perfectly.
hope this helps some people.

Since I updated to Firefox 4.0 I no longer can use the fingerprint scanner to log into websites. I get a message saying the protocol dpql isn't associated with any program. It was working fine upgraded. What do I do now?

The scanner works fine with Explorer and worked fine with Firefox before the upgrade. I find it disconcerting that you upgrade something that then changes how I have to use my computer in ways that have nothing to do with Firefox. At least we should have been warned prior to the upgrade that this was going to happen.

Id this the HP SimplePass Identity manager or Digital Persona fingerprint reader? If it is, the company that make the fingerprint reader have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

I cannot use the Fingerprint reader to unlock my screen!

Similar Messages

Maybe you are looking for