I cannot use this product at this time; uninstall, reinstall, destroy computer.

Question

Hello every one here. I am new here. I am not new to Acrobat but am new to issues with Acrobat.
I am running Acrobat 9, which is the last version I have. 
Last week, for the first time, I started receiving an error when I wanted to use Acrobat instead of the reader, because I could convert using ABBYY and copy and paste.  However, after ABBYY disappeared somehow, I actually purchased ABBYY and installed it into the program file.  On Adobe 8, it worked fine.  But I no longer know where the install disk for Adobe 8 is, and this is a different machine.
So, after jumping through every single hoop on the error page, all the way to uninstalling and then reinstalling the program - I still receive this error.  Can someone who has encountered this or a similar error and successfully resolved it please help me out?
My sincere gratitude,
Evie

Answer 1

I get the feeling that you don't think I tried all of this before posting.  Anyway, here's what I did, and the results:
Thank you for sending.  After completing the steps in No. 1 and No. 2 (again) - and rebooting the puter, I still get the same message.  After completing No. 3 - I was asked if I also wanted to rename the data file contained within (I said no).  Then I moved on to Solution No. 4 (after having done all of this previously many times).  You don't need to go through Start -> Control Panel-> ... you can just type services into the box, works great.  Having unchecked "Use File Sharing Wizard" previously, it remained unchecked so I didn't bother it. 
In No. 5, you should probably tell people that after unchecking Read Only, they'll get a pop up asking if they want that to be a universal setting for all subfolders, etc.  I clicked Yes - again. 
Here's where things get dicey..  Because after clicking "Permissions" - presumably in the same FlexNet properties window, the instructions say "Click Apply and click Permissions tab. Click Edit, and then accept the UAC elevation prompt if it appears.  Select the Replace Permission Entries On All Child Objects With Entries Shown Here That Apply To Child Objects option.  Click OK, and then click Yes."
But, as you can see - there is no such animal  in the "Permissions" tab. (see image)  No "Edit" button or place to "Click"
So that's as far as I've gotten.  As you can see, Step No. 16 is as far as I've been able to get.  Right now, I'm downloading a 300+ MB adobe update.  Maybe there's a bug fix that deals with this?  Resetting permissions on the PCD file seems premature since I cannot get past Step 16 of of Solution No. 4 for Win 7.
I did jump ahead but there is no jounaling cache file.  Just cache.  I've also done the copy and paste from the virtual store into the program file - or vice versa. So far, nothing has fixed the problem. 
Also, there is no "caps" file.  And, the system refused to allow me to delete any of the files in the virtual store. 
The software referenced for HKEY_LOCAL_MACHINE->SOFTWARE isn't in the HKEY_LOCAL_MACHINE folder.  It's in the HKEY_CLASSES_ROOT folder.  That's probably good to know anyway.  But the Registry won't let you delete anything either.  It's like, it *knows*.  Like HAL in 2001.
Here's where I admit that when it comes to tech stuff, I'm a total doofus, what is CS3 and CS4?  I have no idea.  Uninstalling and reinstalling did not work anyway because nothing was allowed to be deleted.  This is a major cluster and I'm going to have to find a workaround to make the text into OCR so I can get what I need without spending the rest of the day on it.
If you can find where stuff is, and how to do it, I really appreciate it.  I guess Win 7 has changed some since you last worked with it.  I remain optimistic.
I thought it might help if you could see how Win7 uses the virtual store because it isn't as easy as it sounds.  There is no "Right-click HKEY_LOCAL_MACHINE > SOFTWARE > Classes > VirtualStore > MACHINE > SOFTWARE > Adobe" - it's more like this:
Once you get to "SOFTWARE" you still have to look for Adobe (it's in the Wow6432Node Folder):
The final insult - once you've actually found Adobe - you can't delete it.
Oops!  I just assumed Adobe would be just one folder.  Not quite.
Looks like you still have to figure what to do when you do finally find "Adobe" 
Maybe it's time to find a new fix.  Because I found these identical instructions all over the place.  They don't work   Thanks though, maybe this 300+ MB file will work.
Lisa