I CANNOT USE WINDOWS HOTMAIL TO SEND E MAILS FOR 3 WEEKS NOW????

I was using Safari with my new Apple Mac Air laptop, but could not load Hotmail sometimes, or play a Zynga game that I like to play as I am disabled, and partially housebound.
I called my Internet Service Provider (Plusnet) who advised me to change browser and install Mozilla Firefox, which I did, with great success, until now. Now I am unable to send an e-mail with Hotmail, although I can read e-mails sent to me.
Could you please fix this problem as quickly as possible please.
My friend also has the same problem with Firefox, which he has recently added at my recommendation, but he is now able to send e-mails but not any attachments.
Please contact me URGENTLY as I really need this facility on Firefox.
Thank you very much.

* No, this is forum-based support. We do not send emails.
* Please answer the two questions I posted - you'll need to read them and one knowledge base article for that.
--Thank you.

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