I cannot validate my Photoshop Elements 13

It says I am not connected to the Internet but I am! 
I have 7-days to get this done and 3 or 4 days have already gone by.
I also have Photoshop Premiere installed from the same DVD ..... may have the same problem with it.  I don't know.

Hi sheila_don,
Please go through the article Sign in, activation, or connection errors | CS5.5 and later and check if this helps.
Do let me know if you need any other assistance.
Thanks,
Swapnil

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