I cannot verify iCloud, it asks me to check my email but when I do there's nothing in there
When I try and activate my iCloud on my iPhone 4, first of all it said I was using an incorrect password and now I've overcome that hurdle it's asking me to check my e-mail and when I do there's no e-mail or anything there?!?!? Is anyone else having the same problem? Many Thanks.
You are positive you are using the same Apple ID and password you are trying to activate iCloud with?
If so, try "resetting" your Apple ID password > Apple - My Apple ID
Then restart your iPhone. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
Then try setting up iCloud > Learn how to set up iCloud on all your devices.
Similar Messages
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I have a new ipad2, and cannot verify icloud. i don't know if it has a wrong account name, or some setting is wrong.
You are not using iTunes Match are you? If you are, you have to turn it off on the device before you sync with iTunes but I'm not sure how that impacts manually managing music in iTunes. I would also assume that if you use Match, the songs would download from the cloud by using Match on the device.
iTunes Match on iPhone, iPad, or iPod touch - Support - Apple
This is sort of a long shot, but it's easy to try and won't hurt anything. Close all the apps on the iPad in the recents tray and reboot the iPad, then try again. I saw this work for someone else a while back that couldn't download or sync music, but I think it was probably just a coincidence, but as I said, it will not hurt to try.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I signed out yesterday and tried too sign back in now an it's not working, so confused:/ please help.
BDR5000 wrote:
I already tried to search if my gmail address is already used under my name by searching for apple id's but when I type my gmail address with my name it says "No apple id found"...
Even if the email address was only associated with another Apple ID (as an alternate or rescue email address), it would not be available for use as your Apple ID (email addresses can only be associated with a single ID).
There isn't anything you can do to troubleshoot this on your own. You could try contacting Apple support to see if they can help. You are not normally charged for support questions related to your Apple ID. -
I cannot set up icloud on my iphone 4s. When I go to settings it always says check your email but when I check my email there is none sent to me.
Check your spam folder to be sure it isn't there. If not, try going to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and Manage your account. There should be a link there to resend the verification email.
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Am trying to switch on "find my iphone" icon but cannot verify my icloud account. Tells me to see email but nothing comes thru with any instructions.
Any help much appreciated as phone assistence unavailable today.Hello Asokwah,
Sign out from your pple Id on your Device and Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and then Sign In with your Apple Id here and Under your Primary Email Address click on Resend Next to Verification Email Sent. Now Go to your Email Account and Verify your Apple Id again by clicking in the Link inside the Mail that you might have received from Apple. Now Sign In on your Device and try to make a Purchase and if it is for the first time then you will be asked to Review your Account and if you have entered your Credit/Debit card in your Account then you will have to just Enter your 3 Digits CVV Number and then click on Done. And then you can try downloading any Application from AppStore or Music from iTunes Store and check if its working. -
when i sign into icloud, a box appears asking me to verify the information in my email, but when i check my email inbox there is no email there. so how do i get onto icloud?
I need to deactive icloud to be able to repair my phone as it is damaged. however when signing into icloud it appears with a box asking me to verify the information in my email. When loging into my email inbox, there is no message there from icloud to verify. so how do I get onto icloud or how else can I deactivate it without using my device?Hi ryball89,
Happy Holidays! If you are having issues with the verification email for your iCloud/Apple ID, follow the steps below:
If you didn't receive your verification or reset email - Apple Support
http://support.apple.com/en-us/HT201455
If you didn't receive your verification or reset email
Not sure where that email was sent? Here are some tips to help you find it.
When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account.
If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address.
Contact us
Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
Cheers,
Judy -
ve got a new handset, how do i verify my icloud on it to get my data transffered? It keeps saying to check my email but i dont have anything?
ve got a new handset, how do i verify my icloud on it to get my data transffered? It keeps saying to check my email but i dont have anything?
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'New Icloud Terms and Conditions' window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months. When I click, 'view terms' it takes me to my Icloud section in settings, but the terms don't pop up. I plugged it into my iTunes to see if it would pop up, but that didn't work either. My phone is updated, and I'm pretty sure I already accepted the new terms and conditions on the last update a few months back.
Hi munaxnight,
If you are having issues with your iPhone continuing to ask you to accept terms and conditions, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L -
Updated to Oct 2014 version of photoshop CC. since that time cannot save ANY work. I can work on files but when I hit 'save as" every time it says "photoshop has quit working and needs to close." Need solution now.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????
- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me
That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/
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i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?
Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is. -
I cannot get the Output Module to work. I was able to get the button to show up, but when I click on it, nothing happens. i need to export a PDF asap. I am trying to export 33 PSD files in BRIDGE to a PDF like I used to do on my other computer with bridge.
Let's start with the general things.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help? -
I'm trying to connect to the app store to check for updates but when I go to the update tab I keep getting the message cannot connect to iTunes store. I am signed into iTunes in my settings so not sure what to do!
You should not get that message if you are simply trying to load the shuffle with songs from your iTunes library. If iTunes is trying to Update or Restore the shuffle, and you get that message, try the suggestions in this article
http://support.apple.com/kb/TS1814 -
I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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