I cannot view videos purchased itunes crashes and powers everything down - only happens with itunes - no other videos played or viewed by other sites and methods

I have tried everything I can think of to fix problems I'm having with using/viewing purchased movies and TV episodes and viewing them in itunes.
They start to play for only a few minutes - usually choppy and distorted video and sound sync and then the laptop powers down entirely and goes into a loop of inability to start back up normally or through safe mode, etc.
I have absolutely no other problems watching and viewing videos from other websites orr methods for hours and hours on end. I've uninstalled and reinstalled itunes numerous times and still have the same issues.
I'm wondering if there's a Windows setting or preference that is incorrectly causing this problem or if there's an error within itunes itself.
Any help to correct would be appreciated since I've spent a ton of money purchasing videos I cannot view.

Try this:
Plug in your iPod,
1. Right click My Computer >> Manage and select Device Manager in the left tab.
2. Click Portable Devices >> right click Apple iPod >> Uninstall
3. Unplug and plug your iPod, now wait for windows to re recognize your ipod [ In Device Manager, you will see the new recognized Apple Ipod ]
4. Press F5 to refresh your windows explorer and see if your Apple iPod will show up with a camera icon.
Otherwise, refer to these articles:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369

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http://support.apple.com/kb/HT4437
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I cannot view videos purchased itunes crashes and powers everything down - only happens with itunes - no other videos played or viewed by other sites and methods

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