I cannot watch movie purchased on macbook pro running mavericks

cannot view movie in itunes. purchsed and downloaded. can view images as i move the movie forward but does not play. very unhappy.

Hi Tinman67,
Welcome to the Support Communities!
It's possible that the movie did not finish downloading.
The links below will show you how to resume the download or redownload your purchased movie if necessary.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725?viewlocale=en_US
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you continue to have issues with this purchase, contact the iTunes Store Support:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
I hope this information helps ....
Have a great day!
- Judy

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