I cant access my document. i keep being asked to pay again

system will not convert my pdf, i keep being asked to pay again

Hi ibumble,
There could be a couple of issues at work here. First, it can take a little while for your credit card to process, so first make sure that your account is active. Log in to www.adobe.com with your Adobe ID and password. Under My Subscriptions and Services, you should see your ExportPDF subscription. Click Manage and check whether your account is active.
If your account it active, it may be that you just haven't logged in yet. See I’ve purchased a subscription to ExportPDF, but whenever I clic…
Please let us know how it goes.
Best,
Sara

Similar Messages

  • I've already paid and keep being asked to pay again.

    I've just purchased (last night) the PDF to MS Word softward and when I try to use the softward following the instructions given by Adobe, I end up back being offered to pay for the software once again.  This drives me crazy and I must get this reporty in today.

    Hi there,
    Checking to see if you are still having problems signing into your paid ExportPDF subscription.
    Once you have subscribed to the service, you can simply sign into the app here:
    https://exportpdf.acrobat.com/SignIn.html
    You can also navigate to this page of our microsite and click on the Sign In link at the top right to direct you to the sign in page:
    https://www.acrobat.com/exportpdf/en/home.html
    I am wondering if you clicked on the Subscribe button rather than the Sign In link on the microsite?
    Regards,
    Laura.

  • TS2446 hi i forgot my password on my ipad 4 then i reset to anew password successfully. still i am not able to log in.i keep being asked to try again in ever increasing minutes.what is wrong?

    Hi .I forgot the password for my ipad4.i managed to reset it succesfully via internet. problem is ,the new password still doesn´t work and the ipad keeps asking me to retry again in ever increasing minutes

    Are you talking about your passcode?  If you need to remove it, you'll have to back up your iPad and restore it in iTunes on the last computer it was synced with, as explained under "If you have previously synced your device with iTunes" in the artilce you were viewing (http://support.apple.com/kb/TS2446).  If you can't do this, you'll have to follow one of the other solutions listed at the bottom of this article.

  • HT4906 Have already purchased upgrade for iphoto for one mac and am now being asked to pay for it again for second app.  Is this right?

    have already purchased upgrade for iPhoto for my iMac and am now trying to upgrade my macbook pro and am being asked to pay again.

    If you log in under the same Apple ID and look under purchases you can update the other computer too
    LN

  • I have never had to enter a password to access mail. However, recently, I keep being asked for password on my ****** address. Only on my macbook. (which, btw, has a version number the drop down doesn't offer as a choice. I had to putt 9.4)

    I have never had to enter a password to access mail.
    However, recently, I keep being asked for password on my ***** address.
    Only on my macbook. (which, btw, has a version number your drop down doesn't offer as a choice. I had to putt 9.4)
    When I look up the account the "password" is a long string of gobbledygook. Something I would never do.
    But when I attempt to use that pw I still can't get in.
    I have no trouble accessing that email account on my mac mini. Just on the macbook.
    <Edited by Host>

    Maiko,
    I'm confess I'm still trying to get a handle on your problem. You do a fantastic job of describing it ... but I'm just trying to picture it accurately in my head.
    I think, were I in your shoes, I'd begin by looking at what the debug page has to say for the specific destination in which you're interested in fixing. In other words, I'm not clear on where, exactly, this destination points ...
    Destination illinois.edu.1945806043
    Is that your site, or the division within your site that you want to fix? "Normally", you do not need to specify a site handle to get to your site within your transfer CGI ... if you say "uillinois.edu", it's enough to transfer your users to iTunes U ... but every site still has a handle, and you could, if you wanted to, actually specify it in your transfer CGI. For example, this:
    Destination uic.edu.1139051993
    is for my entire site ... it's my site handle. Whereas this:
    Destination uic.edu.1991288441
    is for a division within my site ... but it's impossible to tell the difference between "site" and "division" from just the handle (I mean, if I didn't say "this is a site" and "this is a division", there'd be no way for you to know). So when I look at your creds and permissions on your debug page, I can't quite tell if they give you download access for your site, or for the specific division you want to fix. If you could open the debug page with your division as destination (or confirm that that's what we're looking at), it'd rule out some things.

  • I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    There are no updates to either OS 10.5.8 or Safari 5.0.6.
    If you need a later version of Safari you must first upgrade your operating system to a later version of OS X.

  • I keep being asked to agree to the license terms to which I have agreed after which it will not open.

    I keep being asked to agree to the terms of the Itunes license after which it does not open?

    Hello emandinach, if you have problem with update firefox the better way is to '''download and install the new version'''.
    1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
    2. '''Trash''' the current Firefox application to do a clean install.
    3. Install the version that you have downloaded.
    Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
    see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac#os=mac&browser=fx24 Installing Firefox on Mac]
    thank you

  • HT1420 Keep being asked for my audible account id, but i do not know it. It is not the same as my Apple ID as I have tried this

    Keep being asked for my audible account id, but i do not know it. It is not the same as my Apple ID as I have tried this

    If you've forgetten the details for an Audible.com account, see:
    http://audible.custhelp.com/app/answers/detail/a_id/3270
    Regards.

  • Trying to make a purchase form the apple store and I keep being asked to answer my security questions. I don't remember what the answers are. Is there a way to reset your security questions or get the answers to the current ones?

    I have been trying to make a purchase from the apple store and I keep being asked to answer my security questions. I don't remember what my answers are. Is there a way to reset your questions or find out the answers to your old ones?

    Yes, go to the AppleID FAQ for how to reset the questions.

  • I keep being asked for my pop.mail password for my user address. Can you help please.

    I keep being asked for my pop.mail password and I do not know what is meant. Can you help. I cannot receive or send messages on thunderbird. You say you have sent a reset message to me but it has not come through. I am searching messages on my ipad. I am on the verge of abandoning Thunderbird and continuing to use my ipad and yahoo account. Thank you for your help in advance.

    Thunderbird has nothing to do with administering your email password and is not going to send you anything. I am not even sure where you requested that something be sent to you unless it is for the password to this forum which has nothing to do with your email.
    Your email provider would have a link to reset your password on their email help page.
    I would go to your providers web mail page and see if your username and password work thee. if they do then you might have incorrect server settings causing the password error.

  • Keep being asked to install Java Runtime V6

    I keep being asked to install Java Runtime V6 in order to run CS5Service Manager. I moved on from CS5 a long time ago via CS6 to CC. I have only been receiving this message since upgrading to OSX Mavericks. I thought I had deleted everthing to do with CS5 ages ago and neither Spotlight nor Clean My Mac can find anything else to remove.
    Any suggestions folks?
    Wilson

    If you deleted CS5 you probably left pieces in various places.  Always uninstall rather than delete software.

  • I keep being asked for a security code and my account to be verified

    I keep being asked to verify my account and a security code even though I am trying to download updates

    Launch iTunes. From the menu bar click Store / View My Account / Edit Payment Information.
    Make sure your billing information, Security code and expiration date are correct then click Done.
    Now try to download updates.
    Apple verifies your billing information, even for updates.

  • I cannot transfer purchased apps. from my iPhone to my iTunes account.  Keep being asked to "authorize" computer, which is already authorized!

    I cannot transfer apps. that I bought on my iPhone to my iTunes account when syncing.  I keep being asked to "authorize" my computer, which is already authorized.  Help.

    If you Click on the....
    Remove the SC Info folder
    You are given 3 choices...
    Mac OS X
    Windows XP
    Windows Vista and Windows 7
    click on the applicable one...

  • I recently upgraded and now I a being asked to upgrade again and pay!!

    Why am I being asked to upgrade again and pay?

    Are you trying to use Adobe Send?
    We had an issue on our end earlier today. Can you try again?

  • Why am I being asked to pay to upgrade to iTunes Plus?

    I have three songs at the moment that are now being offered for .99 each for iTunes Plus. Why am I being asked to pay a total of .89 to upgrade when the price being offered now for them in the iTunes Store is now .99 each? Shouldn't I be allowed to upgrade them to iTunes Plus free of charge?

    You can e-mail the iTMS crew about this concern by following the Support link in the Quick Links area of the iTMS interface.
    I think many people share your opinion on the matter, but it's also up to each individual customer whether paying still more money for the same music (albeit in DRM-free form and encoded at a higher bit rate) is worth it.
    I have purchased very little from iTMS, so the only upgrade opportunity I was confronted with was a 5-track EP I bought a while ago for an extra €1.19. I completed the upgrade process by buying the CD version of the EP in like-new condition from an Amazon seller for $1.25 (less than the cost of the iTunes Plus upgrade). Quick and painless.

Maybe you are looking for

  • Need stock on particular date entered on selection screen

    I am creating a stock in transit report and need stock on particular date entered by the user on selection screen.How do I calculate stock on a particular date?

  • How Do I Remove Photo Downloader Icon from the notification area (system tray)

    Yes, this should be simple, but I'm baffled. Can the icon be permanently removed, or at least when when the Album Starter is not in use... other than clicking on "exit" which only brings it back when the computer is restarted without removing the pro

  • Receiving events from event hub was blocked.

    In our Cloud Service project, we have 2 instances for work role (deploy to Azure), the work role is consume events from the EventHub using EventProcessorHost(host name is RoleInstance name). For sending events:     var client = EventHubClient.CreateF

  • Problem with scratch disk in CS4

    Hi I used Premiere Pro CS4 on my MacBook to import from my Panasonic DC-TM700 HD camera and set the scratch disks to an external disk. But now there´s nothing on the external disk, and I got 8GB less space on my internal hard drive. So it seems like

  • IPhoto 9.4.2 and Aperture 3.3

    I opened my Aperture 3.3 photo library with iPhoto 9.4.2 ; it worked fine. But from then on, I can no longer open the iPhoto9.4.2-updated photo library with Aperture 3.3. The error message says (in French, my usual language) : "Warning - impossible t