I cant access my student and teacher edition Photoshop CS6 extended??

i bought a student and teacher edition photoshop cs6 extended, i set everything up sent an email to confirm i was a student and what not, it was approved but yet i still cant access my product, can you help?

Hi AggitatedPigeon,
When you say you can't access my product, what exactly happens?
After the confirmation for STE edition did you receive any serial number from Customer support to activate the software?

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