I cant access purchased music in my library. Help!

So a couple days ago I went on iTunes on Windows (both are up to date) and bought about $40 worth of music using a gift card. While I was downloading a handful of songs, a pop up appeared that said iTunes has stopped working and automatically shut down. I had assumed the music downloaded and didn't think anything of it, and today when I go to look for a specific song I just bought, I couldn't find it. So I went to the purchased section in "Playlists" and it wasn't there either. I clicked "Check for available downloads" and still nothing. I went to my account purchase history and I can see that the songs were purchased (see the picture) and I was charged, but I can not access any of them. None of the songs in this purchase made it through except "see you again". I really don't want to lose the money, can anyone help? Am I screwed?

Try different earphones, listen to your iPod without plugged earphones and test the volume it should play
normally if you can't hear only those earphones than sometimes plug can be a problem or symply abandon those
earphones and use some that work.

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Cant access purchased music associated with an closed email and forgotten password

Long ago, my first purchases on iTunes were using an aol email address for my iTunes account. I ended up opening a mac.com email as soon as it was available and shortly thereafter, closed the aol account. The iTunes purchases on the aol email address account are unaccessible now. I have no idea what my old password for the aol acct was, and when I try to reset it, using the aol email, security question, and my birthdate. Security question was the correct answer, but it won't take my birthdate--says its not a birthdate associated with the aol address. I checked to make sure it was not my error. No clue what to try next. Any ideas?

Perhaps iTunes Store Support could help you:
https://expresslane.apple.com/Issues.action
... but the key to success will very likely be to figure out that password. Then you would be able to authorize that account in iTunes.

Accessing older music in itunes library

I have music in my iTunes library which is from an old account, details of which I no longer have. I now cant access the music. The PC has been rebuilt, has all of the music which is visible, but i'm not allowed to use it.What do I do?

edwardduggan wrote:
I have music in my iTunes library which is from an old account, details of which I no longer have.
Simple. Go here -> https://iforgot.apple.com/password/verify/appleid
The PC has been rebuilt, has all of the music which is visible, but i'm not allowed to use it.What do I do?
Authorize your computer for the old AppleID.
FYI: If you later get a new email address, don't create a new AppleID.
Just update your current AppleID with new info. See this -> Change your Apple ID - Apple Support
Then you won't have to worry about having "old" accounts.

My daughter has an ipod and used itunes through her mom's account, we now set up a new itunes for her iphone, we were able to transfer the purchased music to the library but not the songs she had on old cd's, how do I get all the music off her ipod?

My stepdaughter has an ipod and used her mom's itunes account, now we set her up with her own itunes but I can only transfer purchased music to her library. How do I get all of her music off of her ipod? (she doesn't have all the cd's she used)

You may be able to buy a program to do this - not supported by Apple.
the ipod is not a storage device. The sync is one way - computer to ipod. The only exception is itunes purchaes.
The music should be on a computer as that is where they came from in the first place.

I can't download itunes purchased music from my library to my 4th generation nano ipod.

I can't download my itunes purchased music from my library to my 4th generation nano ipod.

An iPod Touch is not a backup/storage device. You should have been maintaining a backup of your personal data on an external HDD using Time Machine or other backup software of your choice.
However, there are ways to "recover" the music:
Recovering your iTunes library from your iPod or iOS device
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
Once you have recovered the music I strongly suggest you purchase an external HDD and start using Time Machine to keep a backup of your personal data.

Cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream, cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream

cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream, cant access purchased book it says i downloaded and icon shows but it wont play or show up on menu bar im about to scream

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

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I upgraded to 7.4.3.1 last weekend. This weekend I start iTunes and none of my 100+ songs are listed in my library, all of my playlists are gone (replaced with the generic 90's Music, Music Videos, My Top Rated, Recently Added, Recently Played, Top 25 Most Played) playlists - all of which are empty. Also under the "Store" heading...my Purchased folder is gone. I must have had 30+ purchased songs in there.
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Hi, I had the EXACT same thing happen to me.
Upgrade to 7.4.3.1 - Lost Purchased Music, Playlists and Library.
I let iTunes update last Sunday 10/14/07 and today I opened it up and Vista started rebuilding the library, then crashed and said it did not have a solution to this problem and shut iTunes down.
It created a, iTunes Library (Damaged).itl file.
I tried the help file that said to drag the C:\Users\ME\Music\iTunes Music folder onto my Library folder but it crashed after transferring 20 songs or so.
All of my music is in this iTunes Music folder so it is just a matter of trying to get iTunes and Vista to rebuild my Library so I can recreate my Playlist.
So I will keep looking for a solution, but this is getting silly !

Sharing enabled with everyone, but they are not getting my recently purchased music. Can anyone help?

Hi! I am the organizer of my apple "family". I have sharing enabled with everyone, but they are not getting my recently purchased music. Can anyone help?

Hello alisannlh,
Thank you for participating in the Apple Support Communities.
If you have Family Sharing set up, but your family does not see shared purchases, make sure they're following the steps from this article to access your shared purchases:
Sharing purchased content with Family Sharing - Apple Support
If they follow the steps above and can't see or download your purchases, the troubleshooting steps in this article can help:
If you don't see your family's shared content - Apple Support
All the best,
Jeremy

I bought new iphone 5s locked after i unlocked my iphone5s . when I switch on my phone it says enter your apple id but i forgot my icloud username. I cant access anything in my iphone. please help me? what shall i do .

I bought new iphone 5s locked after i unlocked my iphone5s . when I switch on my phone it says enter your apple id but i forgot my icloud username. I cant access anything in my iphone. please help me? what shall i do .

kitan47 wrote:
I bought new iphone 5s locked after i unlocked my iphone5s
Was it Officially Unlocked by the Carrier it was locked to...?
If so... who is the carrier..?

How do I access purchased music on my new computer?

I recently got a new computer and want to transfer music I previously purchased and that is on my iPod to my iTunes music account. How do I access that music? Or how do I transfer music from my iPod to my iTunes account?

MTA788 wrote:
So you are saying if it was not backed up...the song will have to be purchased again??? does not seem fair or right...
If you don't have your computer backed up, then how are you also going to transfer your pictures, save email messages, video files, etc.
iTunes purchases are no different.
Unless you are going from Mac to Windows or from Windows to Mac, you can copy the entire iTunes folder in the music folder before launching iTunes, or overwriting the one it just made if you already have, and iTunes will go through a quick update of it's music library and you're done.
If you have jumped between Windows and Mac, then just copy the music library folder within the iTunes folder to your new computer and have iTunes search and import it all.

How do I access purchased music across all platforms?

Music previously purchased in iTunes is now in the 'music' app on my iPad mini. It's no longer on my iTunes playlist. How do I access this music on my MacBook air?

MoGeo1270 wrote:
It's no longer on my iTunes playlist.
I am guessing you mean:
The iTunes application on your MacBook Air
The playlist entitled "Purchased" in iTunes on your MacBook Air
Make sure you are signed in to iTunes on your MacBook Air using the same Apple ID and password that you are using on your iPad.

Trouble downloading purchased music into iTunes library

I am trying to download my recently purchased music into my iTunes library, but I am continuously getting a "Error 8003" message telling me to check and make sure the connection to the network is active, even though it clearly is. Any solutions?

Yes.
It appears in the purchased section of iTunes, but not in the music section.
It does exist in the iTunes folder
/Users/boccio/Musics/iTunes/iTunes Media/Music/Compilations/.....
I just want to know how to get it to appear with all my other music in the "music" tab
of iTunes.
J Boccio

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I switched from a computer to a mac in the fall. ever since some of the music in the library couldn't be played due to the file could not be located error. upon getting a new iphone a couple of days ago, i now no longer have any music at all in my library, nor are the files anywhere on my hard drive. do I have to download all previously purchased songs again? thanks

Time to start fresh anew, since it seems you may have really mucked up the library.
Hold down option key while you click on iTunes. Then chose NEW LIBRARY.
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Hello all,
I just purchased an iPhone 5, 32 GB. I restored from a previous iCloud backup which seemed to go well. I noticed that some of my songs would not play. The album art displayed, but the songs would not play and skip to another. I read online that the best solution to this problem is to delete those songs from your device, and re-download them by accessing "Purchased" items through the iTunes app. I did this for several of the non-working songs and it worked great.
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You enable iTunes Match on your iPad by making sure your are signed into the Apple ID you used to subscribe in iTunes Match in Settings>iTunes & App Stores, then turning iTunes Match and Show All Music to On.
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Cant play purchased music ever!!?!?!

I used up all the computer authorizations so even though I have my purchased music in a backup file I am unable to play it because I cant authorize my computer

Launch iTunes
Log into your account
again click onto your account -> manage account
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I cant access purchased music in my library. Help!

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