I cant activate my iphone because i do not know my apple id or password

I was trying to update my iphone to the 7.1.1 update and after it finished it asked me to connect it to itunes, i did and now it wants me to activate it through icloud and i do not know my apple id or password

If you have  owned the iPhone from new then this will help "find " your id
http://support.apple.com/kb/HT5625

Similar Messages

  • HT5787 I can not activate my iphone because I can not remember the apple id and my password i set the account up with

    itunes or iphone updated the software on my phone and now I cannot activate my phone because I cannot remember my icloud ID or the password I used to set up account.

    you don't know what you are talking about.
    Really? You know that how?
    I bought this 4s couple of years ago and have never bought anything through icloud or itunes
    Yet you don't know your Apple ID. Somewhere along the line you set up an Apple ID as that Apple ID had to be used to set up activation lock. Activation lock is what you are encountering.
    to suggest I purchased this phone through ill-gotten gains is BS
    You would not be the first person to attempt to get past activation lock because of acquiring a stolen device. Not your fault as you may not have known. I never said you stole the phone but you could very well have purchased the phone from an online source or from someone who offered the phone for sale. It would not be the first time it has happened.
    Stay out of discussions
    Fine. You are on your own.

  • How can i activate my iphone 5 if we dont know the apple id and password

    how can i activate my iphone if you dont know the apple id and password.

    If you’re being asked for your own Apple ID, either use Apple’s iForgot service or contact their Account Security team.
    If you’re being asked for someone else’s Apple ID, you need to contact the device’s original owner(if this is you, take the device and its purchase receipt to a physical Apple Store) or the person who set the lock.
    (122249)

  • I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do

    I recently reset my phone and I have been asked to activate my iphone but I don't know either my email or password and I cannot get on to my phone any ideas what I can do?

    Hi Meganmay22,
    Welcome to the Apple Support Communities!
    It sounds like the iPhone is in a status called Activation Lock. Please use the following article for information on Activation Lock; it includes information on locating your Apple ID.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Have a great day,
    Joe

  • Bought iphone 5 second hand and cant activate my iphone because the owner forgot to delete previous apple id account

    please help anyone asap bought a iphone 5 of this guy but cant activate my iphone cause the previous owner forgot to delete his old apple account and now i cant activate my iphone 5 and i cant get in touch with the previous owner cause i dont know him haha

    Sorry, but you can't use that iPhone. The activation lock is an anti-theft measure; Apple won't unlock that device for you.
    (121713)

  • I have downloaded viber on my iphone 5.  i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked.  i have also tried deleting the app and redownloading.

    i have downloaded viber on my iphone 5.  i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked.  i have also tried deleting the app and redownloading.

    Hi,
    This is an official representative of Viber Media.
    Please try to uninstall>reinstall Viber, make sure you have the latest version available (2.3)
    Viber requires all Push Notification settings to be enabled. Otherwise, it will show the error message requesting to do so. In addition, another possible cause for this problem might be the fact that your iPhone is jailbroken/hacktivated, and that interferes with Push Notifications in your iPhone. Our support team might be able to assist you further with this issue - please thoroughly read this page in our official Help Desk: http://bit.ly/uRG1Dw
    (At its bottom you may contact our Support Team if the solutions outlined in it were not sufficient).
    For more questions or technical support, please visit our official HelpDesk.
    Thanks,
    Viber

  • I bought a secondhand iphone 4s.when i reset all content,i cant activate my iphone 4s.i cant find the previous owner because i didnt save his number.how can i activate my iphone?im so messed out.

    i bought a secondhand iphone 4s.when i reset all content,i cant activate my iphone 4s.i cant find the previous owner because i didnt save his number.how can i activate my iphone?im so messed out.

    If you mean activating it as far as using it on your phone plan, then you're going to have to go to your cell provider and have them do that for you and add the device to your current plan. Otherwise without activating it, the most your iPhone will be, is a thick iPod. Of course with wifi, you could still send iMessages, but that's the extent without adding it to a cell plan.

  • HT4061 i cant activate my iphone 5c because it has been locked with a different apple id. i dont know the original owner so i need help. its a second-hand phone that i bought some months back

    i cant activate my iphone 5c because it has been locked with a different apple id. i dont know the original owner so i need help. its a second-hand phone that i bought some months back

    Unfortunately, there is pretty much nothing you can do. Only the owner of the account used to lock it can remove the lock. If you can't contact whoever you purchased it from, or if they can't or won't remove the lock, then it's a brick. There is a very real chance that it's stolen.

  • Hi. I cant open my icloud account coz i forgotten my password and my icloud and apple i.d  have different account and the worst is i just only make an icloud id with no email add....i cant activate my iphone 5 now because of that.what will i do?thanks

    Hi. I cant open my icloud account coz i forgotten my password and my icloud and apple i.d  have different account and the worst is i just only make an icloud id with no email add....i cant activate my iphone 5 now because of that.what will i do?thanks

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • Does anyone know why I cant Activate my Iphone 3gs?

    Dpes anyone know why I cant activate my iphone 3gs,it says it cant be activated because the activation server is unavaliable

    If the phone was previously unlocked by an unauthorized method, it was re-locked to its original carrier when you updated.  It will now acivate and operate only with that carrier, using their SIM card.

  • I ihave no signal where i live but a great wifi connection and still cant activate my iphone 3gs what should i do\

    I have no signal where i live but a great wifi connection and i still cant activate my iphone 3gs what should i do anf i have tried that one troubleshooting article on this and nothing works

    well i have tried restarting it and that didnt work i have connected it to itunes but it just tells me i dont have a sim card in the phone (which i do) and i have tried restoring it and that didnt do anything and my error message said "Your iPhone could not be activated because the activation server is temporarily unavalible"

  • That was of someone else now i cant activate my iphone help me please how to activate my phone now .

    I have forgot my apple id and password that was of someone else now i cant activate my iphone help me please how to activate my phone now .because i buy this phone form Ebay.but the guys no tell me this phone icloud is locked...so bad for me,i buy $299..how can i do?

    Hello AryanRajesh,
    It sounds like you do not have your Apple ID/iCloud password to activate your iPhone.  I recommend resetting your Apple ID password using the steps in the following article:
    Apple ID: If you forget your password
    http://support.apple.com/kb/HT5787
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT201407 hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help

    hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you

    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    hannibalfromlemery wrote:
    .I cant activate my Iphone 5. I bought this from someone
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund, as you will not be able to re-activate it.

  • I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    touch me wrote:
    it says ICCID: unknown
    Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • I cant activate my iphone 3gs after upgrade to 5.1.1

    i cant activate my iphone 3gs after upgrade to 5.1.1

    I am experiencing the same issue and could use some advice:
    Yesterday I plugged my Iphone 3GS into my computer and I selected in Itunes to update to the latest IOS 5.1.1.
    Before I did this the iphone worked correctly, and after I did this it will not let me access the apps at all. I went to the Apple store and the rep told me I needed to have a working AT&T sim installed in it to complete the upgrade. I went to the AT&T store and had them put one of their working sim card in and it would not work.  The AT&T rep said he has seen several people with Iphone 3GS who updated to the latest IOS 5.1.1 whos phones will not recognize the sim card and thus will not let you get to the apps. 
    Does anyone know how to correct this problem?

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