I cant activate my itouch coz they asking the first owner of this itouch

please help me

That's called Activation Lock.
Contact whoever you got it from. If they can't or won't release the lock (see this document: iCloud: Remove your device from Find My iPhone) then it's a brick. You can not bypass Activation Lock.

Similar Messages

  • HT201441 I got a used iphone 4s from a pawn shop and I cant activate it because i dont have the past owners icloud info is there anyway to unlock it and put in my information.

    I got a used iphone 4s from a pawn shop and I cant activate it because I dont have the past owners icloud info is there anyway to unlock it and put in my information?

    Take it back to whomever you purchased it from and ask for a refund. There is no way to get past the "Activation Lock".

  • I cant activate my ipad cause i need the previous owners info what do i do because i cant get it

    i bought an ipad of some person i met and it wont let me activate the account because its linked to the previous owners account ... i dont have any of that information so wat can i do

    Consider it a lesson learned. The iPad was probably stolen and you got scammed. Never buy an iPad without starting the iPad, check Find My Phone, and ask the seller to turn it off before you accept the device.

  • I cant install application,they asking the viza card but i dont have it,i have i tune card how cant i stall even just a free application?

    i want to purchase in itunes but the problem they asking the viza account but i dont have it.

    Unfortunately movies are not on iCloud yet. Possibly somday.
    http://techland.time.com/2011/10/13/no-icloud-movies-yet/
    The best thing to do is to use a backup you have (do you have a backup?)
    If you do not have a backup. Contact iTunes Music Store Support at:
    https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4

  • HT1212 I CHANGED MY PASSWORD WHEN I HAD RESET MY IPHONE NOW I CANT ACTIVATE AGAIN AS IT SHOWS "' CANNOT BE USED TO UNLOCK THIS IPHONE"'

    hello sir
    i recently changed my password and when i had reset my iphone now cant activate my iphone again
    please help me on this issue
    I CHANGED MY APPLE ID PASSWORD

    You need to contact the seller. If they are the original owner of the phone, they need to remove the device from their iCloud. You cannot get past Activation Lock. Only the original Apple ID and password used to activate the device can be used. If you cannot get the original owner, then return the phone for a refund. It will be useless to you.
    This explains Activation Lock to you http://support.apple.com/kb/HT5818 and this http://support.apple.com/kb/TS4515 explains what it is that you have to try and do. Either way, it requires the original Apple ID and password.
    Message was edited by: ChrisJ4203

  • I have a problem with iphone4 I bought a used and unlocked iphone4 old apple id because the first owner dies please help me how to activate iphone4 I unlocked with icloud

    I have a problem with iphone4
    I bought a used and unlocked iphone4
    old apple id because the first owner dies
    please help me how to activate iphone4
    I unlocked with icloud

    fherly nur arief wrote:
    I unlocked with icloud
    If you had already removed the device from 'Find My iPhone' in iCloud, then you jus tneed to powercycle the device in order to activate it.
    Source: http://support.apple.com/kb/TS4515
    "After the device is removed from the previous owner’s account, turn the device off by pressing and holding the Sleep/Wake button located on the top-right side of the device. Then restart your device and proceed with device setup as you would normally."
    If it has not been removed, then the activation lock is still active.
    If the previous owner cannot remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
    Activation Lock: http://support.apple.com/kb/ht5818
    What if I purchase a device that is still linked to the previous owner's account?
    Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
    How do I check for Activation Lock before purchasing a used device?
    When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
    Follow each of these steps to make sure that you can use the device you purchase:
    Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
    Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
    You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

  • HT5621 I got iphone 4s secondhand and i made restore then its asking me for apple Id which i don't  have it even the first owner i ask him about it but he don't have? please i need your HELP

    I got iphone 4s secondhand and i made restore then its asking me for apple Id which i don't  have it even the first owner i ask him about it but he don't have? please i need your HELP

    No one here can help you, nor can/will Apple. If you don't know the Apple ID/Password that was originally used to activate this phone, you won't be able to re-activate it. And, if the previous owner tells you that he/she doesn't know it, you're out of luck. You simply won't be able to use the phone for anything other than a paperweight.
    Called Activation Lock.

  • IMEI *******, CAN YOU TELL ME IF THIS DEVICE IS ON YOUR BLACK LIST? A FRIEND GAVE IT TO ME, BUT I NEED TO UNLOCKED IT, I CANT FIND THE FIRST OWNER, PLEASE HELP ME TO UNLOCKED

    PLEASE HELP TO ME TO UNLOCK THIS DEVICE, A FRIEND GIVE IT TO ME AS A GIFT, HE BOUGHT IT TO SOMEONE NEVER MEET HIM BEFORE AND LATER THE DEVICE, MY FRIEND USED IT WITH THE FIRST CONFIGURATION AND WHEN HE GAVE IT TO ME, HE RESET ALL CONFIGURATION, NOW I CANT CONTACT THE FIRST OWNER, THIS DEVICE WAS BUY IT IN USA AND ITS BEEN WORKING IN NICARAGUA, I REALLY APPRECIATE  ALL THE HELP YOU CAN GIVE TO ME...THANK YOU VERY MUCH
    <Personal Information Edited by Host>

    nmarin007 wrote:
    maybe its not an stolen device...she seems to be a honorable lady...but her people refuse to give to me her phone number...this is weird!...all her facebook  friends refuse to know her
    Probably because it's a stolen phone and you sound like some kind of criminal/stalker trying to hunt her down.
    Give up. It's useless. Thank you friend, and politely explain that the phone can not be used. Maybe they can contact whoever they got it from and get their money back.

  • I've bought a few songs recently and they played the first day but now it says that i need to Authorize my computer with is already authorized How can I fix this?

    Ive bought a few songs recently and they played the first day but then when i go to play them again it say i need to Authorize the computer which is already authorized I don't understand can someone help me??

    Hello there, HelpMePlease117.
    There is a good Knowledge Base article that helps resolve authorization issues you might want to look over:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Any one of the steps listed there should help you get to the bottom of your issue and resolve it for you.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • I cant sync my iphone to my mac, the following message appears: this phone cannot be synced because this computer is not longer authorized for items bought in this phone! how can I solve this problem?

    I cant sync my iphone to my mac, the following message appears: this phone cannot be synced because this computer is not longer authorized for items bought in this phone! how can I solve this problem?

    Mac iTunes menu > Store > Authorize This Computer....

  • Hello guys ..when i try to update any applecation..it puts the first user a ccount and it ask the password which i dont know it cause im not the first user of this i pad ,,,,so how can i changebit to update apps dute to my account name and password???

    hello guys ..when i try to update any applecation..it puts the first user a ccount and it ask the password which i dont know it cause im not the first user of this i pad ,,,,so how can i changebit to update apps dute to my account name and password???
    please answer me

    Delete all apps that were purchased with the former ID and renown load or purchase them with your ID.

  • I bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???

    i bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???

    If it's still asking for the seller's Apple ID and password, then he most likely did not actually remove the iPhone from iCloud. If the problem persists, return the iPhone and get your money back. The seller can figure out the problem and resell the iPhone later.
    Regards.

  • Activation screen and asks the previous owner's Apple ID and password

    Hello
    case 45548
    I have a problem with the activation of my iPhone 4S. I bought an iPhone in the store half a year ago used as a simple phone And then about a week ago I updated the IOS 7.0.4. After updating the iPhone has activation screen and asks the previous owner's Apple ID and password I do not know of any Apple ID or password, I had no contact with him. I can not use my iPhone for a week. I am so disappointed with this situation. Can you help me to disable this feature, please?
    Serial number of my mobile is DNQHW1XUDTD2 and IMEI is 013173000524538. I attach a photo box
    Дело 45548
    У меня есть проблема с активацией моих IPhone 4S. Я купил iPhone в магазине полгода назад использоваться как простой телефон, а затем около недели назад я обновил IOS 7.0.4. После обновления iPhone имеет экран активации и просит предыдущего владельца Apple ID и пароль, я не знаю любого идентификатора Apple, или пароль, у меня не было никаких контактов с ним. Я не могу использовать мой iPhone в течение недели. Я так разочарован с этой ситуацией. Вы можете мне помочь, чтобы отключить эту функцию, пожалуйста?
    Серийный номер моего мобильного телефона является DNQHW1XUDTD2 и IMEI является 013173000524538. Я придаю фото окно

    You're facing activation lock: http://support.apple.com/kb/TI174 and http://support.apple.com/kb/PH13695. You need to contact the previous owner and have them remove Find My iPhone using these steps: http://support.apple.com/kb/PH2702?viewlocale=en_US

  • HT201441 i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one pleas

    i am the first owner of my iphone i erase all data and i am trying to open the phone but its does the same thing like the first photo and i cant find my first apple id because i have deleted the email i used for it because i maked a new one please help

    Why do you need to access your email?  To reset the password?
    If you're trying to change the password, you don't need to go to your email.  If you know the answers to your security questions, you can reset it without using an email, as explained in the first section of this article: http://support.apple.com/kb/HT5787.  If you don't, you can contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.

  • Scratches on the back of my MacBook Pro, are these from where they machined the aluminium or was this a worker at the factory being careless?

    There are lots of uniform scratches that are evenly spaced on on the back of my MacBook Pro (Retina, 13-inch, Late 2013), are these from where they machined the aluminium or was this a worker at the factory being careless? They are pretty light scratches and sometimes not visible, has anyone got the same on their laptop?
    Thanks in advance!

    There's no way to know the reason why they are there, but it looks like a human mistake.
    You have 14 days to return your Mac if you bought it from Apple, so do it and get a new one. This is what you should do if you have any problem

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