I cant actvate my iphone 6

I bought my iphone 6 in china, they said its unlocked and i can use different sim cards.but when i try my other sim it said it needs to b unlocked  by the carrier,and i dnt know what is the carrier of this unit.can somebody help?

Suggest that you check where you purchased the device to see what they said. Also, you should be able to look a the box and see if it states anything there. You also might want to see if the box indicates the model number of the phone, that can help. The only other method to see is to contact Apple and they should be able to tell you.

Similar Messages

  • HT201407 hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help

    hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you

    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    hannibalfromlemery wrote:
    .I cant activate my Iphone 5. I bought this from someone
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund, as you will not be able to re-activate it.

  • HT4972 i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

    i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

    Hello AlexCornejo,
    Thanks for using Apple Support Communities.
    The screen you're seeing on your iPhone indicates it is in recovery mode.  Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    After following those steps, you should be able to restore your iPhone.
    Take care,
    Alex H.

  • I get an error from iTunes saying it cant recognize the "iPhone"

    I just upgraded to itunes 7.6.0.29, after that got a pop up with a message from iTunes saying it cant recognize the "iPhone" and to detach it and try again.
    Just for verification uninstalled 7.6 and reinstalled 7.5. The problem went away. Then upgraded the iPod Touch software to version 1.1.3
    Thinking that with the new SW version in the iPod maybe the problem went away upgraded again iTunes to 7.6 just to get the same error again.
    Any way to "fix" this? or should I re-install 7.5 and wait for 7.7?
    Any help will be appreciated.

    Hi there,
    follow the following steps below and it shud sort ur problem.
    "THE FIRST AND FOREMOST BLUNDER THAT WE HAVE DONE IS OUR ITUNES VERSION SHOULD BE 7.6 IN ORDER TO UPDATE THE IPOD SOFTWARE/FIRMWARE TO 1.1.3 FROM WHAT EVER OLDER VERSION WE HAVE."
    *MAKE SURE THE ACTUAL EXISTING VERSION OF THE ITUNES ON YOUR
    COMPUTER/LAPTOP
    STEP 1:Friends what I have done is I disconnected my IPOD from my laptop and
    firstly downloaded the ACTUAL (EXISTING OLDER) ITUNES version (7.5) that I
    initially had while i was DOING THE BLUNDER OF UPDATING THE FIRMWARE TO
    1.1.3.
    YOU CAN DOWNLOAD THE OLDER VERSIONS FROM THIS SITE:
    http://www.filehippo.com/download_itunes/?3694
    STEP 2: Once the ITUNES (older version) dump is available on your computer
    uninstall the ITUNES and all the IPOD related stuff from your computer
    from Start>Control panel>ADD/Remove programs.
    Step 3: Restart ur computer and reinstall that older version ITUNES software
    again.
    Open the ITUNES software.
    Step 4: Now connect your IPOD and the ITUNES will prompt you that an IPOD in
    recovery mode is detected. It will ask you if u want to recover it to the
    factory settings by clicking on "restore" under the "summary" tab on
    ITUNES. Before doing this the very important step we need to do is to
    UPDATE THE ITUNES VERSION FROM THE EXISTING OLDER VERSION TO 7.6 WHICH IS
    VERY IMPORTANT.
    STEP 5: To do this click on the HELP menu on the top and click on CHECK FOR
    UPDATES. Thats it the ITUNES will be updated to latest version which will
    allow us to update the IPOD'S FIRMWARE to 1.1.3 as well.
    STEP 6: Now go to the summary tab of the IPOD and click on restore> wait for the
    restoration process to carry on and the IPOD should be running back to
    normal.
    WELL FRIENDS THIS WHAT I HAVE DONE ON MY IPOD AND THE PROBLEM IS SORTED.
    I HOPE THIS SHOULD SORT YOUR PROBLEMS AS WELL.

  • I have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    i have no service and i cant activate my iphone 3gs after update to ios 5.0.1 can anyone help ??

    touch me wrote:
    it says ICCID: unknown
    Not a good sign. Try forcing the phone into recovery mode & restoring it. If this fails, make an appointment at an Apple store:
    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • I cant activate my iphone 3gs after upgrade to 5.1.1

    i cant activate my iphone 3gs after upgrade to 5.1.1

    I am experiencing the same issue and could use some advice:
    Yesterday I plugged my Iphone 3GS into my computer and I selected in Itunes to update to the latest IOS 5.1.1.
    Before I did this the iphone worked correctly, and after I did this it will not let me access the apps at all. I went to the Apple store and the rep told me I needed to have a working AT&T sim installed in it to complete the upgrade. I went to the AT&T store and had them put one of their working sim card in and it would not work.  The AT&T rep said he has seen several people with Iphone 3GS who updated to the latest IOS 5.1.1 whos phones will not recognize the sim card and thus will not let you get to the apps. 
    Does anyone know how to correct this problem?

  • I cant access my iphone 4s beacuse i deleted the icloud account and now when i turn my phone on to set it back up its saying that it doesent recongnize my appid id but will only let me use the apple id i deleted it wont let me create a new one

    i cant access my iphone 4s because i wiped the icloud account so now it wont reconize my apple id can anyone help me access my iphone

    Hi chelcon2013,
    You will need to change the Apple ID on your iPhone using the steps in this previous thread -
    How do I update the Apple ID used on my iPhone?
    https://discussions.apple.com/thread/5231672
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Cant sync my iphone contacts with yahoo, it says "unknown error (4)" and tells me to come back later, been doing it for months. Any ideas on how to kill it?

    cant sync my iphone contacts with yahoo, it says "unknown error (4)" and tells me to come back later, been doing it for months. Any ideas on how to kill it?

    Hey joshuafromisr,
    If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    or here:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Best,
    David

  • I downloaded the apple tv app and i cant get my iphone (5) or ipad (1) to recognize or find the apple tv.  Help?

    I cant get my iphone (5) or ipad (1) to recognize or find the apple tv on my apple tv app.

    you mean the remote app ?
    if so then
    tried reading this ?
    http://support.apple.com/kb/HT1947

  • I cant sync my iphone to my mac, the following message appears: this phone cannot be synced because this computer is not longer authorized for items bought in this phone! how can I solve this problem?

    I cant sync my iphone to my mac, the following message appears: this phone cannot be synced because this computer is not longer authorized for items bought in this phone! how can I solve this problem?

    Mac iTunes menu > Store > Authorize This Computer....

  • Error message when trying to do an update on itunes and cant connect my iphone anymore

    My itunes says that i need to update it. So i click the update button but it comes up with a error message and wont update it but now i cant connect my iphone to my computer either. can someone please help me. i have restarted my phone and my computer and still nothing...

    your phone is in recovery mode, which means your data is already lost.  hopefuly you've been keeping regular backups

  • HT4623 i cant activate my iphone after i update it to ios 6

    i cant activate my iphone 3 after i update the ios...it always ask me to contact customer care..itunes..and wifi is not working to activate it...
    i need urgent help..i need to go somewhere and im 3hrs late bec i cant use my phone

    What is the exact wording of the error message you received?
    Is there a sim in the iPhone?
    Has the iPhone been jailbroken or modified to work with other
    than the original wireless provider?
    Do you have the latest version of cydia with the black & white
    icon? Or one of the other versions - what color icon?

  • How do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod

    how do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod?

    Thanks very much!
    Although I had to add everything again to the playlist, at least I can just copy it over in future!

  • HT1338 I cant get my iphone 5 to be compatible with my mac book pro. I've been trying to update my itunes but it wont let me because it tells me i dont have the right software is there anything that I can do so I can sync my phone to computer?

    I cant get my iphone 5 to be compatible with my mac book pro. When I plug the iphone 5 in it tells me that i need a newer version of itunes 10.7 and I currently have 10.6. I checked for updates in my itunes and it says i dont have any. So i have gone to the itunes website to try and redownload itunes which i believe it 11.7. When I try and download that version it tells me the software on my computer doesn't suppor that version. I try to update my software and it says there is not software updates available right now.  Is there anyway I can get my iphone 5 to synce to my itunes?

    In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.

  • I cant get my iphone to show up in my itunes...i downloaded the update last night and now it will not sync at all

    I cant get my iphone to show up in my itunes.  I downloaded the new update last night and I havent been able to sync it since

    See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
    If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

Maybe you are looking for

  • Error while trying to change the user password on OSX Lion

    Hello, I am trying to change the user password ( no admin user ) using the webinterface. I enabled the functionality in webservices on the server. I can loginto the three line password changing form. After I enter the old and two times the new passwo

  • JVM 1.4.2_03 error no main class found

    Hello, A very strange error encountered "main class not found" on running the application written using JDK 1.4.1_01 on JVM 1.4.2_03 on XP OS. The same application works perfectly well on JVM 1.4.1_01 on XP OS. The said application has not been modif

  • What happened to the Adobe Photoshop Exchange?

    This is what I have bookmarked for the Exchange: https://creative.adobe.com/addons It used to have the option of choosing a category (e.g. brushes, styles, actions) and return a large list of addons, many of them free and many of them applicable to E

  • Dashboard can not be open - error

    Hello Everybody I can not open my DB - I have set all the Datasources to " load in script " True and I have checked all of them. I do not get any error when I check them but when I try to change it to " false" I get this one below. I have no idea wha

  • Accordion with Vertical Navigation problem

    Following tutorial about phone layout accordion/vertical navigation menu encountering following problem in my original file: Create accordion - ok (style to my pref) Insert vertical navigation - ok (style to my pref) When trying to resize the v/nav t