I cant buy a itunes eGift card cause It says to contact apple support

I am on my PC and not a apple product. I have been using I tunes on this PC for years now. I have purchased Itunes eGift cards where I email my friends the Egift card for B-Days, etc. My friend is about to have a baby and I would like to buy him a Itunes eGift card on my account like I always do. So, I went to purchase the Egift card and got to BUY and a box pops up and says I have to contact apple support. I been trying for a hour to contact apple support on phone . Ive been on hold for 30 mins then it hangs up, and then about the same. I need a apple support rep to contact me now.
                                                                                                                                              B.J

Click here and ask the iTunes Store staff for assistance.
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