I cant connect iTunes store?
When I login the iTunes store come out the message ( iTunes store can not connect), but I can login app store. So how I do ?
Are you using the same password?
Similar Messages
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Why i cant connect iTunes Store but Internet can connect?
Why i cant connect iTunes Store but Internet can connect?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Please tell me how to do now~~
Hi SarahHannah,
If you are having trouble activating iMessage, this article contains relevant troubleshooting steps:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Take care,
- Ari -
TS1368 i cant connect app store, showing Accessing iTunes store message on top in my PC
i cant connect app store, showing Accessing iTunes store message on top in my PC
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Iam getting an error cannot connect itunes store
i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.
Try this:
Open up multitasking by pressing the home button twice.
A band of apps should appear at the bottom.
Then tap and hold the iTunes app. Close it with the red x and then reopen. -
Updated my 4s and ipad3 and now both are basically useless. Cant access itunes store, app store, weather app wont work and multiple bugs with facebook. How am I supposed to fix all these problems????
Hi Doomtrooper,
When you updated your iPhone 4S and iPad3 to iOS6, what exactly do you mean when you can't access the iTunes store? Have you checked your connection to the network?
Please be a little more specific -
Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?
downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.) -
HT1338 I cant access itunes store keep getting error -1202
I cant access itunes store keep getting error -1202
Hello & welcome!
http://www.wiki-errors.com/err.php?wiki=1202
https://discussions.apple.com/thread/4641491?start=0&tstart=0 -
When I bought things from games, the game always show me that please connect iTunes Store to complete this trancation. I think my visa has enough money!
These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Can't connect iTunes Store just in one mac
I can't connect iTunes Store just in my iMac but is no problem in the iPhone, MacBookAir.
Anyone can't help me, please?
ThanksHello there, Mouda27.
The following Knowledge Base article offers up some great recommendations for troubleshooting your issue with the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Here are the specifics for working with an iOS device:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Cannot connect iTunes store in my ipad2
I have problem cannot connect iTunes store in my iPad..please help me.
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
TS1424 Unable to connect iTunes Store
While I am downloading a App it is showing "unable to connect iTunes Store.....
How to solve dis problem!!Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying -
hello,
my problem is that I can't connect Itunes Store.
I tried several solution proposed on the forums.
- open port on my firewall windows 7
- desactivate it, and my ESET Nod32 antivirus
and still, no connection with Itunes on ItunesStore.
Can somebody help me ?
thanks a lot
cyrilClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?
Same :(
Do you have any problem with apps? I can download or update apps without problem. Also no problem with podcasts, but no music, no video or movie: cannot connect to iTunes Store :( -
TS1368 cannot connect itune store after update ios 6
cannot connect itune store after update ios 6
Hello Dannard Lee,
It sounds like you aren't able to connect to the iTunes Store, or update your device to iOS 8. I would use the troubleshooting from the following article to help troubleshoot the issue, and it seems to be they may be related to one another:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Thank you for using Apple Support Communities.
Regards,
Sterling
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