I cant connect my phone to itunes when i plug in the usb why isnt it working?
I tried both my iphones and none of them seem to be sycing in with my itunes on my desktop.
Hello Wameng,
Go through the section 5. Verify that the Apple Mobile Device USB Driver is installed from the link below
http://support.apple.com/kb/ts1538
Similar Messages
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i bought this 5th gen used i've tried to reset it to clear out the songs on there now, and when i connect it to my laptop to connect to itunes to sync my music nothing happens
How did you get yours to work?
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When I connect my ipod to a usb port on my computer, I can see it in my computer as a drive for a few seconds and then it disappears. It can be seen under devices but as a yellow triangle with an exclamation point in it. If I run trouble shoot, it states windows is disconnecting this device.
I can see it in itunes as a device. However, this is a brand new computer, running windows 7. My last one bit the dust in mid use. I want to save the songs on my ipod and to do that I believe I need to be able to see the files on the ipod.
Any help would be greatly appreciated.Great Troubleshooting on your own so far!. (If you got 2 PC and 2 iPod would be much easier, some of the people in this community has more than 2 of each.)
Hope you did not connect it to a USB Hub, the sync cable must be plug in directly to a USB2 port at the back of the Desktop Computer.
If you have a spare Notebook, with iTunes, connect it to the Notebook, to check if the iPod is working or hung.
Can you iPod run and play songs, when disconnected from the PC? (Sorry, for just asking the obvious)
Anyway, just hard reset your iPod, so that we can start from scratch
1. if your iPod is hung, reset it by pressing Menu and Center button for at least 10 secs till the Apple logo, comes on. (this won't delete your songs in the iPod, if they are not corrupted))
2. Connect it back to your Notebook or Desktop.
if your iPod screen is dead, try charging the battery by connecting it to another computer. if it doesn't connect to successfully to another computer, it may need servicing.
Good luck! -
My charger conector not working .even i cant connect my phone to itunes
at the first i had a problem with ring tones in my iphone 4s .
no more sound coming from my phone
then i clean the charger place on my iphone and headphone then my problem was resolve.
but after afew days i culdnt charge my phone and also i couldnt connect my phone to itunes any more.
i clean my charger connector on my iphone and i change my charger also but nothing happened.
tips: there is only on way to charge my phone , and i most be turn off my phone then plug the charger and it will charg.
but now my problem is i reset my phone to factory settings and now need to activate my phone
but i cant activate my phone by wifi and also i cant connect my phone to itunes also
pleaaaaaaase help me
pleaseeeeeNo, there's nothing you can do. This is why backing up the phone frequently is strongly recommended.
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iTunes has quit recognizing my iPhone as a device. The computer still dings at me when I plug in the USB cable, but the program is failing to show my phone as a connected device. How do I fix that??
I think this article will help you.
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Now it will not turn on. I have tried all the reset instructions with no luck. Neither iTunes nor any of my computers will recognize it when I plug it in. Is there any chance to get it working or am I out of luck? Please help if you can since I cannot afford to purchase a new one at this time. Thanks.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I have just started using a windows7 64 bit machine which is an LG emachines model. I have latest version of iTunes installed. When I connect the usb charger it says I need digitally authorised drivers and won't recognise the iPod. Does anyone know of a fix?
Thanks
KarenTry lowering your User Account Controls.
Control Panel > User Accounts -
I cannot find the apple tv icon on my iTunes when I plug in the apple tv unit to my mac book
How do I restore my apple tv when I cannot get the apple tv icon to appear on my iTunes when I connect my apple tv to my macbook?
You have to use a micro-usb cable
Here's a manual with a screenshot. In iTunes 12, the ATV logo is just about in the same spot, but without the actual words "apple tv" next to it:
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support -
How do I get my pc to recignize my 3gs iphone when I plug in the USB to sync and backup
When I plug the USB into my pc and 3gs Iphone itunes does not recognize it as being plugged in. I have no trouble with my Ipad. I have tried different USB ports. The most current version of Itunes is being used. What can I to do sync and backup my phone?
Hi,
See here for Device not recognised
http://support.apple.com/kb/TS1538 -
I installed the latest update to my phone. Half way through it asked to connect to itunes. After updateing it had some type of error and wanted me to restore the phone. After restoring, another error box popped up and said that it could not be restored. Now it won't connect to itunes or my computer at all and is nothing but the black start up screen with the apple logo, or it's just a white screen. What happened?
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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New itouch. itunes not recognizing it when I plug in the usb. please help!
Hi all. I just got a new itouch for my birthday yesterday. My itunes won't recognize it and I have tried so many things. I have an old macbook but my itunes is updated/ When I go to File > Devices > all the options are blanked out. What can I do to fix this?
What version of iTunes are you running? Do you have a different USB cable to try?
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My main concern is it is not connecting, and how to reset.
Welcome!
It would be very useful if you posted your Mac OS version, your version of Safari, and your model/version of iMac. That info can affect the responses you get. Also remember that there is a special forum area for Safari here:
http://discussions.apple.com/forum.jspa?forumID=876
People in that forum would need the same additional info. -
My iphone4 do not sync with my itunes when i plugged in the cable
my iphone 4 couldnt sync with my itunes even though my iphone is plugged in. it is charging and i can access the photos through windows folders but the itunes show nothing on the tab bars. i have no idea whats wrong with the itunes or my iphone. previously i could synced and stuff, but after i update my itunes to the latest update and it couldnt sync my iphone anymore. i checked my 'preferences', everything seems fine. 'prevent iphones from automatically sync' is unchecked. so please help me.
Hello VuPhuong,
Thanks for using Apple Support Communities.
To troubleshoot charging issues with your iPhone please follow the steps in the article linked to below.
iPhone and iPod touch: Charging the battery
Take care,
Alex H. -
My computer basically ignores my iPod Nano 5th generation when I plug in the USB cable.
My iPod is always fully charged when I try to plug it in and I have the latest iTunes installed. My computer gives me nothing, not an error or a pop-up. Nothing. My iPod seems to be charging when plugged in, but even when my iPod stops charging, my computer does nothing. I cannot add music, books, videos, nothing. I've tried resetting both my computer and my iPod, uninstalling and reinstalling iTunes, putting the iPod into "Disk Mode", but nothing seems to work. I really am at a lost at what to do from this point. If you could help that would be most appreciated.
Alright, guys, I found a solution! Hurray! I bought a new USB cord/cable and it works perfect now. So YAY!
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