I cant connect to internet my AirPort Extreme

I have bought an AirPort Extreme and I have not been able to configure it, I have ignored 4 messages for my AirPort turn green, but you are unable to connect to the internet

One of those messages was probably that there was no WAN connection.
We cannot help you without INFORMATION.
As much as possible.
What modem do you have? Make and model can help? Also type of broadband if the modem is more general type?
How are you connected to the Airport? using wireless or ethernet? From a computer or iOS device? Which one using what version airport utility?
How is the Airport connected to the main modem / router?? This is the key one. It should be plugged by ethernet.. LAN modem to WAN Airport.
Give us full disclosure and we can work from there.

Similar Messages

  • Cant connect to internet using airport?!!!

    Hi,
    Suddenly and out of nothing, I just dont seem to be able to get connect to internet using airport. I restarted all devices but it still not working. Though I can connect to my wireless network using airport, I cant use the internet. I can use the internet from other devices and I've already checked my settings.
    Thanks

    Hi - what do you mean when you say that you "installed Airport Express on laptop" - do you mean "with your laptop using the Windows 7 version of the Airport Utility? - and what wireless router are you referring to? - if you clarify these issues, maybe someone can help you

  • Powerbook Titanium won't connect to internet via Airport Extreme.

    Hi everyone, I just boght an used Airport Extreme (White UFO version) and getting it to work with my MBP took about 5min and then it worked like a charm but my wifes Powerbook titanium is another thing...
    It will connect to the router but I can not connect to the internet, the same with my "Scrap/sparepart" Powerbook titanium... it connects to the router but it stops there. My wifes PB has an original first gen. Airport card and my spare PB uses an Sonnet extreme PCI card.
    I have tried it with WEP, WAP and without security no differens what so ever.
    Im starting to lose my mind here running out of ideas...
    And my wife is getting more and more crumpy since she cant check mail or surf on her computer.
    Help please.
    /Dan

    It sounds like the problem with the PowerBooks is that both have the incorrect DNS settings for your ISP.
    On the MacBook Pro go to System Preferences > Network, and then, note the DNS Server IP address(es) value(s). Then go to each of the PowerBooks and do the same. They should be the same. If not, change the DNS IP addresses to match those on the MacBook Pro.

  • Can't Connect to Internet using AirPort Extreme Card and DLink Router

    I have tried just about everything, but I can't seem to connect my MAC OS X 10.3.9 to the internet. I am using the Airport Extreme Card and no networks show up. I am trying to connect to my DLink router. I was told by DLink that it is compatible with AirPort Extreme cards, but the guys at Best Buy were unable to connect to their wireless routers, other than their Mac Router. Please let me know if you have a solution! Thanks

    dannabee, Welcome to the discussion area!
    What Mac do you have?
    Do you have iMac G5 or a Power Mac G5?
    Did you install the AirPort Extreme card yourself?

  • Can't connect to internet via AirPort Extreme with Laptop running Vista

    I've seen a lot of posts on this topic, and maybe I'm just out of luck, but anyway...
    My PC running XP can connect to the internet through the AirPort Extreme, but laptop will not. I load the AirPort Utility on the laptop. Should I be able to see the base when I run the Utility? It does not see it. I can see the wireless network with excellent strength, but all I can do.
    If I can't get this to work, I'm going to just return it and to back to the wireless router. I was enticed by the ability to connect the printer and external hard drive to the base. I would like to get rid of the PC and just use my laptop for everything.

    Looking over your original post again, I think I might have misunderstood you the first time. If I understand you correctly, your Vista laptop can see the wireless network and connect to it (so you have access to the Internet), but you cannot see the Airport Extreme Base Station when using Airport Utility.
    If your Internet connectivity is not an issue and it's just that you can't see the base station in Airport Utility to configure it, try using an ethernet cable to connect your Vista laptop to one of the LAN ports and see if the base station shows up in Airport Utility then.

  • Can't connect to internet through airport extreme but have full signal

    I've seen a lot of posts but I still can't connect wirelessly via airport extreme.
    Using a Powerbook running 10.6.4, I have updated the airport extreme's firmware and have a full signal strength, but I can't connect to the internet.
    I get an error message that it can't find the server.
    I can get online if I connect the internet cable directly to my computer.
    so..
    Airport is working
    Internet is working
    Wireless is not working
    suggestions?

    Robin Berman wrote:
    I still can't connect wirelessly via airport extreme.
    Using a Powerbook running 10.6.4
    That's not possible. Do you mean "MacBook"?
    I ... have a full signal strength, but I can't connect to the internet.
    First try resetting your connection settings using the steps listed in this message:
    http://discussions.apple.com/thread.jspa?messageID=10695921&start=1
    They're not guaranteed to solve the problem, but they'll only take a minute or so to try.
    If that doesn't help, connect to your wireless network, then open the Network panel of System Preferences. Select the AirPort connection item, click on the "Advanced" button, then on the "TCP/IP" tab. What do you see for the three values below "Configure IPv4"? Now click on the "DNS" tab. What do you see for "DNS Servers"?
    Finally, type this URL in the address bar of your browser:
    http://74.125.157.99/
    and press "return". Does that take you to Google? If so, there's something wrong with the way your computer or router is handling DNS lookups.

  • Cannot get MacBook to connect to internet with Airport Extreme

    Starting this in a new thread so it doesn't get lost:
    I'm having a similar issue as a previous poster. I got the AEBS set up and working on my PC (running XP)--light was green, able to connect to internet. However, when I tried to connect using my MacBook it would not connect. It was telling me "ethernet not connected" and "firewire not connected". Already updated my OS to Snow Leopard. I wanted to switch from my previous wifi connection (belkin--no security code) to the AEBS, but I wound up having to switch back after trying to figure this out for SEVERAL HOURS. All the connections were correct--basically just transferred over the belkin wires to the AEBS--cable modem into the AEBS WAN port and then the other connecting cable into the ethernet ports to connect the modem to the AEBS. Tried switching the cables also--neither worked in getting the wifi connected. Tried rebooting both the cable modem and the AEBS--did not fix the wifi connection issue. I am ready to return this thing if I cannot get this figured out without wasting another 6 hours. After trying to reset everything I then wound up getting an issue where I could not connect at all even though the green light was on and the cable modem's lights were all on and I got an error code: error-6753. Again tried rebooting everything, but still had the same error code. I have unplugged the blasted thing, reset my Belkin so I can at least get back on-line and connect with the MacBook as well. Any suggestions? Not familiar with techie language.
    UPDATE--just looked on the MacBook again to see how the belkin is connected. It says "airport connected", "ethernet not connected", "firewire not connected": same as when I had the AEBS set up. Airport connected was indicated with the AEBS also. Able to connect with the belkin, but not the AEBS on the MacBook. HELP

    Thanks for the clarification.
    You know that you need to reset the cable modem whenever you change the device that it is connected to, correct? Push the reset button, power off the modem, (and pull the battery if it's easily accessible). The power down can be a few minutes to 30-60 depending on your provider. It's always better to leave the modem powered down longer rather than shorter if you're not sure how fast the equipment at your ISP will reset back at their offices.
    You're probably tired of resetting the AirPort Extreme, but I would recommend a factory default reset to clear everything out and start fresh.
    Power off the AirPort Extreme (AEBS)
    Hold in the reset button and keep holding it in while you plug the power back into the AEBS
    Keep holding the reset button until you see the amber light blink more quickly, hold another second or two when you see this, and then release.
    Connect the ethernet cable from the modem to the WAN (circle icon) port on the AEBS. I also suggest that you temporarily connect another ethernet cable from your Mac to one of the LAN <-> ports until you have the device configured.
    Open AirPort Utility and click Continue to follow the guided setup. On the 3rd or 4th window, you'll be asked how you want to configure the device. Choose the "Create a wireless network" option and continue to follow the setup until you Update the AEBS. You should have a green light in 20-30 seconds.
    For now, keep the ethernet cable connected from the LAN port to your computer and open your browser to check and see if you can get an internet connection. If so, then disconnect the ethernet cable and click the AirPort icon at the top of the screen to see if you can locate the name of wireless network you created and log on.
    Please post back on your progress or questions.

  • Connect to internet via airport extreme via ethernet cable and no airport c

    I just bought a MacBook with Airport Extreme, got it set up today and it works great, got online, etc. However, I have an iMac with no airport card. I can't figure out how to get both computers hooked up on the internet at the same time. The MacBook works only when the ethernet cable in in the LAN slot on the Extreme but won't work through the WAN slot. I have tried hooking up both ethernet cables into the Extreme, just the iMac, and nothing works. I don't need to connect wirelessly through the iMac so I don't want to buy an Airport card if I don't need one. I just don't want to plug and unplug the ethernet cable everytime I want to use the MacBook or the iMac. My modem from Verizon only has one ethernet slot. Any ideas?

    I just bought a MacBook with Airport Extreme, got it
    set up today and it works great, got online, etc.
    However, I have an iMac with no airport card. I
    can't figure out how to get both computers hooked up
    on the internet at the same time. The MacBook works
    only when the ethernet cable in in the LAN slot on
    the Extreme but won't work through the WAN slot. I
    have tried hooking up both ethernet cables into the
    Extreme, just the iMac, and nothing works. I don't
    need to connect wirelessly through the iMac so I
    don't want to buy an Airport card if I don't need
    one. I just don't want to plug and unplug the
    ethernet cable everytime I want to use the MacBook
    or the iMac. My modem from Verizon only has one
    ethernet slot. Any ideas?
    You mean Airport Extreme Base station?
    Here's what you need to do:
    1. Disconnect your Verizon Modem & Airport Extreme
    2. Connect the ethernet cable from the Verizon modem to the WAN of the AE
    3. Connect another ethernet cable from the LAN port of the AE to your iMac
    4. Turn on Verizon Modem
    5. Once all lights on the modem have turned on, turn on the Airport Extreme
    6. On your iMac click on Applications --> Utilities --> Airport Admin Utility
    7. Setup a Wireless network using this or the Airport Setup Assistant, located in the same Utility folder.
    8. After you have created the wireless network, connect to it on your macbook
    If for some strange reason you still can't figure it out, refer to the product manual or check:
    http://docs.info.apple.com/article.html?artnum=106858

  • Macbook connectivity to internet via airport extreme is flakey

    Hi,
    Just bought a brand new airport extreme and I already own a June 2009 Mac book pro w/ snow leopard.
    I always run software updater, so the Airport 2009-002 patch/fix is on this system.
    I have a strange problem with my connectivity to the internet from my mac via the airport extreme.
    Very regularly (and seemingly randomly) the laptops connectivity to the internet will drop out... i.e. websites won't respond, big websites (like google) don't respond to pings or anything. While these internet "drop outs" are happening, i can jump onto my PC (which is connected to the airport extreme via ethernet) and the internet is working fine.
    Also, Wifi never drops out through this whole situation. This means that while I can't access the internet, my reception is still FULL and I can SAMBA connect to my PC and with other computers on the network.
    It's very strange that purely internet via the Airport Extreme is having these issues.
    The Airport is in Bridge mode (which means the ADSL modem/router is the DHCP server). The ADSL modem/router does not have wifi active or anything connected to it (other than the airport).
    I've never had any issues with my internet - this is the first. My only real option if this can't get resolved is to return the airport, as this is inhibiting me from working from my laptop.
    Anyone else experience similar issues?
    Can someone recommend any course of action to work around this issue?
    Is there anymore information this forum needs to debug this problem? How can I obtain this info?
    I hope someone can help.
    Regards,
    Vijay

    I seem to be in a very similar predicament, however I'm served even worse:
    I'm loosing Internet connection over both LAN and WIFI. And the Airport Extreme does not detect the loss of connection even though the logging indicates the internal ntp client (trying to connect to time.euro.apple.com) fails (already on dns resolution).
    Currently, I'm dvlp-ing a shell script that checks 4 websites, and if all 4 are unaccessible, I launch an applescript that restarts my airport extreme basestation.
    This however does not always seems to solve the problem. Seemingly I would have to reset the modem.
    The problem can - according to me - not be provider related, since it does not occur when the TimeMachine is replaced by a SL-installed mac mini (that however cannnot function as router (yet)).
    Any hints ? anyone ?
    I previously had installed an Airport Extreme 10/100 version, which showed the same behaviour. Since the system was out of warranty, I decided to upgrade to a faster system, including TimeMachine, but unfortunately, the problem is still there.
    I'm guessing now it could be related to the router being configured in dhcp (getting its ip address over dhcp), but the server provides a static ip address (never changes),... and maybe here there's something fishy.

  • All devices connect to internet via AirPort Extreme except Windows

    Hi -
    We've got an AirPort Extreme 7.6.4 set up using Bridge Mode, receiving DHCP service from an OS X Server 10.8.4. Macs and wireless devices of all makes and models work fine, but we are increasingly finding that Windows PCs are unable to access the internet, despite making a wireless connection to the AirPort.
    This is difficult to troubleshoot, as the Windows PCs are invariably clients' computers and they don't tend to have much access to their control panel, but any ideas will be appreciated.
    Thanks,
    z

    Thanks so much for the response.
    There are no other routers providing DHCP service, only the Mac server. We do not have NetBIOS enabled.
    The Windows PC clients are not receiving an appropriate IP address -- they are self-assigned 169.x.x.x. The PCs *do* receive a correct IP address if I hardwire them.

  • Nokia N80 won't connect to internet via airport extreme

    My Nokia N80 connects to the internet through a wireless network at work (not sure of the set up) but won't connect to my wireless network at home which is airport extreme with 128bit encryption. Any clues?
    Thanks in advance

    Probably a WEP key issue.
    One of the problems with WEP is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.
    In order to make things easier for people, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling people to use simple memorable WEP password rather than lengthy HEX keys.
    The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a Netgear client and vice versa.
    One thing is a 13 character 128 bit WEP password will be hashed by all vendors in the same way (if you use 40bit WEP then a 5 character password is required).
    Though sometimes not even that works and the HEX key must be used regardless.
    AirPort: Joining an encrypted wireless network
    http://docs.info.apple.com/article.html?artnum=106424
    Choosing a password for networks that use Wired Equivalent Privacy (WEP)
    http://docs.info.apple.com/article.html?artnum=108058
    iFelix

  • Mac connected but PC can't connect to internet through Airport Extreme

    When I was using a dial-up connection everything worked fine on both computers but since I changed to a PPPoE / Ethernet connection my PC using Windows XP can't connect to the internet although is connected to the Airport with excellent signal.
    In System Preferences>Network I have Connect using PPPoE option checked so I can't see my airport in the Airport Admin Utility. Apple Talk is Inactive.
    In System Preferences>Sharing>Internet: Internet sharing is Off and there's a text that it can't be turned on "because there are no ports available over which to share your connection"

    I understand, but for some reason, that I'm trying to
    figure out, when I uncheck the PPPoE option on my
    computer and my base station appears in the Admin
    utility, I loose my internet connection on the
    macintosh although the Network Status says that I'm
    connected to the internet via Airport...
    You will need to configure the Airport to connect via PPPoE.
    iFelix

  • Problems connecting to internet through airport extreme

    Hi everyone I am tyring to connect to the internet. I have Charter Digital at the highest speed. When I connect directly through the cable modem using DHCP i can connect to the internet just fine, but when I use the Airport using assing multiple IP addresses i cannot get the internet. When I run diagonostics, Everything works fine up to ISP after that (internet, Server) cannot connect. I've read through the boards and found nothing, so I could really use some help. I have the CAT 5 cable from the modem going to the WAN plug in the Airport.
    Thanks for any help you can give

    Thank you - some of the materials linked to that may have helped isolate my problem. Unfortunately, nothing's solved it yet. Pinging the Apple IP address gives me: No route to Host, with 100% packet loss on all attempts. I'm using an Airport Express card in a 1GHz G4 eMac running OSX 10.3.9, trying to connect to a Linksys BEFCMUH4 wireless broadband gateway modem/router. As stated above, all 4 ethernet ports are functioning correctly. All initial diagnostics on my end show there's a connection. Further diagnostics and attempts to get online show a lack of a connection but don't give any detail as to where it's encountering difficulty (or, if a traceroute shows something I'm not qualified to decipher it). It's even told me it's unable to configure succesfully. I've made sure the router itself is configured so there is no password necessary (it checks for an automatically logged number from my computer) and it shouldn't be locking me out from there (I hope). I was told running Airport Express with a non-Airport wireless router would be fine, but is it possible I was misinformed? The setup procedures available to help facilitate this all assume there's an Apple AirPort to search for and don't turn up my current router when they scan, leaving me with nothing to select from in that stage of the setup, and thus I cannot proceed. Am I doomed? Are there any gracious, exceedingly capable souls out there with the time and expertise to assist me? I'll be very grateful if someone can get me past this hurdle (I need to go wireless so I can get my air conditioner installed).

  • HT4907 i am trying to set up an airdisk that is connected to my parents airport extreme, though next to my iCloud account details i get a yellow status light and can't get a hold on the airdisk being connected to an other internet connection..what should

    i am trying to set up an airdisk that is connected to my parents airport extreme,
    though next to my iCloud account details i get a yellow status light and can't get a hold on to the airdisk when i'm being connected to a different internet connection..what should i do?
    sharing is enabled and i entered the right account details.
    the disk shows up connected to my parents network, but i want to access it from my place as well

    Encryption wouldn't matter except for Wifi.
    While 10.2 might help, there's not much you can do on the Internet these days with less than 10.4.11
    Tiger Requirements...
    To use Mac OS X 10.4 Tiger, your Macintosh needs:
        * A PowerPC G3, G4, or G5 processor
        * Built-in FireWire
        * At least 256 MB of RAM (I recommend 1GB minimum)
        * DVD drive (DVD-ROM), Combo (CD-RW/DVD-ROM) or SuperDrive (DVD-R) for installation
        * At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools  (I recommend 20GB minimum)
    http://support.apple.com/kb/HT1514
    http://www.ebay.com/sch/i.html?_nkw=mac+os+x+tiger+retail+10.4
    See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
    https://discussions.apple.com/message/15305521#15305521
    Or Ali Brown's great info on where/how to find/get Tiger...
    http://discussions.apple.com/thread.jspa?messageID=10381710#10381710
    As far as Memory, that's sort of easy, find your eMac here...
    http://eshop.macsales.com/MyOWC/Models.cfm?Family=emac&sType=Memory
    As far as Hard Drive, it's not easy to replace the Internal drive, I'd maybe suggest an external Firewire drive to boot from...
    http://eshop.macsales.com/item/Other%20World%20Computing/MAU4S7500G16/

  • Why does 2 Airport Expresses connects to one another instead of connecting to the primary Airport Extreme For internet Connectivity ?

    I have Netgear DG834G router only for dsl connectivity wifi connectivity to that router is off. i have connected netgear that provides adsl connectivity to the  (Shakeel's Airport Extreme) Airport Extreme dual band Wireless N 5th generation via cat 5 cable so airport extreme is the main wifi device through which i get wifi signals at my home. now our house is big and i have installed the adsl netgear modem and airport extreme router at the same place in my room in the upper story but the signals are weak even in the upper story at the other end of the house so i have installed the new airport express dual band wireless N in the upper story (Kafeel's airport express) and it is connected to the primary airport extreme  (Shakeel's Airport Extreme) wireless router in range extention mode it repeats the same ssid. Our ground floor has another airport express dual band wireless N the new one ( Lounge's airport express) signal was weak there so i installed another airport express (Lounge's Airport Express) their and configured it to extend the range of primary router airport extreme  (Shakeel's Airport Extreme) in the upperstory with the same ssid. Now the problem i am facing that sometimes lounge's airport express connects to kafeel's airport express instead of connecting to the airport extreme and the signals in lounge are weak because all the devices are connected to kafeels airport express and does not connect to lounge air port express. but when lounge airport express is connected to primary router airport extreme then everything works fine devices connect to lounge airport express and signals are full. i have took pictures of the problem i am facing you will understand better by having a look at it. In normal working setup both the airport expresses are connected to airport extreme which is shown in this picture
    The second picture shows when lounge airport express is connected to kafeels airport express and not the airport extreme (Shakeel's Airport Extreme) this is the problem.
    isnt there a way to correct this so that they dont connect with each other and connect to the airport extreme ?

    Lounge's AirPort Express must be located signficantly closer to Shakeel's AirPort Extreme than it is to Kafeel's AirPort Express, and there must be fewer obstructions in the signal path than the other possible connection.
    The reason is that if you want Lounge's AirPort Express to connect to Shakeel's AirPort Extreme, it must receive a significantly stronger wireless signal from Shakeel's AirPort Extreme than it does from Kafeel's AirPort Express.

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