I cant connect to my Photosmart C6180 wirelessly. its connected to the net work but I cant see it.
I am having trouble connecting my printer wirelessly to my laptop. I have it hooked up to my desk top and it works just fine. I have ran a wireless test and everything comes back good with no issues. The printer is hooked to the wireless network but when I try to find it on my laptop wirelessly it won't find the printer. I have tried unintalling and reinstalling as well as doing a soft restart on the printer (Pressing the 6 & #). I have tried putting the IP address in trying to find it that was as well buy the laptop just cant seem to see the printer. Im sure its an easy fix and Im overlooking something. Any Ideas to fixing it.
Please provide the following relevant information so someone can help including:
Printer Model - done
Detailed Problem Description -
Operating System of computer (including service pack revision) - done
Connection Method - USB, Hardwired LAN, Wireless? -
Make and model of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns?
If wireless, when the problem occurs, what is status of Blue Wireless light on printer, on, off or blinking? –
Power off printer and router. Power on router and wait 3 mins, power on printer. Does it connect to the router now? Do you have a valid IP address?
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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