I cant connect to the apple website, itunes or the app store?

Hi there I had this issue on my macs and found a fix by changing the DNS server (Im not a techie so followed some online advice).  I now have what appears to be the same problem on my ipad.  All other websites work fine.  Just anything to do with apple wont open, including itunes and app store.  Ive reset the network settings but still no joy.  Any ideas?  Software is up to date and website, itunes etc work fine on my Macs on the same wifi....
Any help much appreciated.
Richard

How are you creating your wi-fi network? Are you sharing a connection from a Mac over the AirPort card? Or are you connecting to a router?
Ideally your router is configured to supply DNS service. But with your Mac you can override that in your network settings. You can also override that in the iPad Wi-Fi settings. But based on how you are creating your network would dictate the best approach. If you are sharing the Mac's connection over AirPort, then the iPad is using whatever DNS service that the Mac is using. If your network is coming from a router, then the iPad's service is whatever the router is providing. You can try overriding the router by going to Settings/Wi-Fi and tapping the arrow to the right of your network. Then tap DNS and enter the DNS service's address you wish to use.

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