I cant connect to the itunes store from my ipad

i cant connect to the itunes store in my ipad even the two movies that i rent before 4 days didnt download

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.

Similar Messages

  • Why can I connect to the iTunes store from my ipad

    I'm trying to connect to the app store and it gives me a message saying cant connect

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.

  • When I connect to the iTunes store from my ipad 1 and go to either films or tv the app crashes. If i try to search for a tv programme the app crashes. I am using latest iOS

    When I use the iTunes app to connect to the store, the app crashes when I try to search for a tv programme or film. I can buy stuff that is advertised but searching causes a crash. The same has happened with today's 12 days of Christmas. When i try to download House, the app crashes. Same with day 1, Coldplay, app crashed, missed the offer.

    Thanks for your help. A simple power off/on worked and cured the problem. I'm so used to the iPad being on all the time I forgot the basics.

  • I cannot connect to the itunes store from my PC

    For some reason, starting about 2 months ago, I can no longer connect to the iTunes store from my PC.  Does anyone have any idea why this would occur?
    Obviously all my internet connections are fine and it is not a firewall or filter issue.

    Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

  • I have tried everything to connect to the itune store from in itune, I have tried everything from apple support team, no help.  I am able to get everything up on my iphone just not from my PC, Anyone else having this problem

    last month I begin having problem connecting to the itune store.from my PC,  Have had apple support help but that did no good.  Itune will not connect. Tried everything from the troubleshooter page but it did not help.  It have been 4 month now.  Anyone else have any ideals?

    many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Cannot connect to the iTunes Store from my home network since I upgraded to ios 6

    I own an iPad 2 and recently upgraded to ios 6. Since then, I cannot connect to the iTunes store from my home network.  I can navigate any other site and access any other application.  I can even reach the iTunes store through My Personal Hotspot and through my office network. 
    Has anyone experienced something similar?  My network carrier is Telmex and I know for sure, they block port 25.  Any guess on whether there could be a setting impeding connection?
    Help!!!

    Hi Nickey,
    If you are having difficulty connecting to the iTunes store from your PC there are a number of things you can try to get connected again. Details are available in this article -
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    I see you have already checked to make sure your system and other software is up to date, but there are plenty of ways to continue from there.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • TS3297 Error message: 'Cant connect to the itunes store. An unknown error occured (-3212) please check you have an active internet connection and try again'. Help !

    Can someone help me please ? I was using itunes (downloading albums etc) just half an hour ago. I had a pop up asking me if i'd like to download the latest version of itunes, which i accepted. When the update had finshed downloading, i then restarted my computer, as i usually would. Tried to re access the itunes store, and received the following error message: 'Cant connect to the itunes store. An unknown error occurred (-3212) please check you have an active internet connection and try again.
    Needless to say, i have an active internet connection and cant see any reason why this would be happening, it has never happened before ?
    Any help would be appreciated.

    Do you have PeerBlock installed/    >  TS3297 Error message: 'Cant connect to the itunes store.

  • TS1363 I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed.  Any suggestions?

    I can't connect to the itunes store from my Windows Vista PC. I have run diagnostics and itunes have verified my internet connection as positive, but not the secure link to the itunes store. This comes up as failed.  Any suggestions?

    everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I can't connect to the itunes store from my iMac...But can from all other devices?? Any ideas?

    When trying to connect to the itunes store from my imac it says unable to connect to the itunes store at this time...please try again later.  Has been for 2 days now.  I'm able to connect from all other devices, just not our imac.  Any suggestions??

    Hi there Kevdog,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    -Griff W.

  • I cant connect to the itunes store and the support team didnt really help anyone facing this issue with ipad mini!!! I need help

    I cant connect to the itunes store and the support team didnt really help anyone facing this issue with ipad mini!!! I need help

    Here's the troubleshooter.
    Can't connect to the iTunes Store

  • Cannot connect to the iTune Store from within iTunes.

    Can not connect to the iTunes Store from within the iTunes program on my PC. Using iTunes 10.4 on a XP Sp3 system. Everything worked fine until a few days ago. Now the iTunes Store (Store) will not open. Tried rollback, disabling firewall, anti-virus etc. Not working. iTUnes Diagnostic says I can connect to the net but the screen remains blank, except "No connection to firmware update server" is listed in the Diagnostic.

    Yes, I am running AVG Anti-Virus Free and was using Comodo Firewall. Uninstalled everything, iTunes Store still would not appear. Now using AVG and Windows Firewall, still can not get Store to come up. Diagnostic follows:
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    GATEWAY 831GM
    iTunes 10.4.0.80
    QuickTime 7.7
    FairPlay 1.12.20
    Apple Application Support 2.0.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.2 (333.2)
    Gracenote SDK 1.9.1.485
    Gracenote MusicID 1.9.1.102
    Gracenote Submit 1.9.1.133
    Gracenote DSP 1.9.1.43
    iTunes Serial Number 0012ABA010AA0F38
    Current user is an administrator.
    The current local date and time is 2011-08-16 18:21:15.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Radeon HD 3400 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 10.4.0.80 is currently running.
    iTunesHelper is currently not running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {11221FB9-2BC2-4E8D-A170-06A6BEBCCB07}
    Description:          Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address:          192.168.0.103
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Tue Aug 16 17:24:27 2011
    Lease Expires:          Tue Aug 23 17:24:27 2011
    DNS Servers:          192.168.0.1
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-08-16 18:19:43.
    Ran another test today an hour or so ago, same result except "Connection attempt to firmware up......" failed.

  • Why can't i connect to the itunes store on my ipad?

    why can't i connect to the itunes store on my ipad?

    Hello gtsowen,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • I can't access the itunes store from my ipad mini after the iOS7 update

    I can't access the itunes store from my ipad mini after updating the latest iOS7. Does anyone have answers to solving this?

    Ive been through various threads on here.
    There has been quite a few things said and some people are having luck with.
    Reset all your settings works, but only once. when you shut down and open back up same problem.
    Ive tried changing how my cookies respond, this doesnt work either.
    My app store loads in a second, fastest its ever been.
    Ive noticed that when your in settings and click on something eles it takes maybe a second or two before it changes to the next screen something thats never happened on 6
    it seems very laggy and slow on somethings and super fast on others
    Come on Apple get yer finger out and sort this out soon, its you thats loosing my cash as I cant buy any music!!!
    I have an Ipad mini.

  • Cannot connect to the iTunes store from iPad

    Helllo.I have a problems on my IPad .When I wanted to download the videos or even just open the ITunes its says cannot connect to the iTunes store.And I know for sure that my iPad is connected to the Internet .What can I do?

    Can you use other apps that access the internet e.g. Safari ? If you can then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • Why can't i connect to the itunes store on my ipad, why can't i connect to the itunes store on my ipad

    why can't i connect to the itunes store on my ipad

    What have you tried to fix it ? e.g. have you tried :
    - logging out and back into your account on it
    - disconnecting and reconnecting to your network
    - a soft-reset (i.e. a reboot)

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