I cant deauthorize using my apple ID, what gives?

I can login to apple but not deauthorize my laptop which I want to upgrade to Win 7. I'm on my last authorization so upgrading has ground to a halt. I have apple iPhone and iPod and have been an Apple customer since the early 90s. Help please

I have been having this issue for months and can not find any resolution.  I am about to delete my iCloud account if someone from Apple can not provide a resolution.  Phone support was clueless and acted like it was a user issue.  I am going to go into a store.

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