I cant do any in app purchase

Question

i still cant do any in app purchases.i get the error message when i try to do in app purchase : 'Please contact itunes store to complete this transaction'
i have enough credit in my credit card and the information i provided is true.
i already contacted the apple support but they sent me this weird message :
Dear Nilgün,  Greetings! Thank you for contacting iTunes Store Support. My name is Aura, your iTunes Store Advisor and I am glad to assist you.

I’m sorry that you can’t purchase from our iTunes Store. As an account user myself, I fully understand how important it is to manage the account without any issue.
Let us see what happened and I will be happy to provide you information to help solve the issue.

I'm sorry, but I won't be able to assist you further because your account is not in compliance with the iTunes Store Terms and Conditions. For information on Apple's requirements for using the iTunes Store, read:


http://www.apple.com/legal/internet-services/itunes/ww
(Opens in new window) (Opens in new window)


Please note that you will still be able to play, authorize and sync all of the items that were purchased using this account.  Thank you so much and have a good one.   Sincerely,  Aura iTunes Store Customer Support http://www.apple.com/support/itunes/ww

Answer 1

For info we are fellow users here on these forums.
The message that you've received from iTunes Support implies that you've violated the store's terms (terms that you agreed to abide by). What that violation is we won't know (and iTunes Support are probably unlikely to tell you, all they tend to do is refer you to the terms as you have been), but probably the most common reason is using a country's store when not in that country - are you in the country that you have listed on your account ?