I cant do anything on itunes. It says the "iTUNES has stopped working".
I have had this problem for months. i have not yet been able to find any solution.
i have tried many different soulitons but no itunes for me yet.
please help me out i dont want my fist on my ipad.
Check this document.
Error "Licensing has stopped working" | Mac OS
Try each step.
When you get to the license recovery kit, type sudo, leave a space and drag LicenseRecover.py into
the Terminal screen, then hit Enter. It should look like this:
Enter your password, but remember the cursor will not move. Just hit enter and let the script run.
Similar Messages
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I recently installed Itunes on my laptop, and was able to add music to it, but then it would always pop up a window that said itunes had stopped working anytime I opened it. I uninstalled it, and reinstalled it, and it's doing the same thing. Please help!!!!
Check this document.
Error "Licensing has stopped working" | Mac OS
Try each step.
When you get to the license recovery kit, type sudo, leave a space and drag LicenseRecover.py into
the Terminal screen, then hit Enter. It should look like this:
Enter your password, but remember the cursor will not move. Just hit enter and let the script run. -
I've already tried uninstalling and installing of the same and older version
which ADE version you are using ? Try to use latest ADE VERSION :3.0.1 available on website
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Can you tell me what version of shockwave I should have and how to update it so it works properly
First, grab the Adobe uninstaller from here:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Then download the latest Flash Plugin version from here:
Select ''Plugin-based browsers'' - the EXE version.
https://www.adobe.com/products/flashplayer/distribution3.html
Run the Flash uninstaller program, then reboot your PC.
Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox. -
I cannot get my new Windows 8 computer to connect to Itunes store! It shuts off Itunes every time, just saying the program has stopped working
Any suggestions?I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
This is a brand new laptop that I just bought two days ago. I was hoping to have itunes on my own computer finally, so I could sort out my horrible music situation. The installation went perfect. But when I try to open it, before I even get a chance to do anything, a little screen pops up and says,"itunes has stopped working.." then it will change, and become "a problem has caused the program to stop. program will shut down." so what should I do ? I don't even get the chance to plug in my ipod.
Withour know what the error message said try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
when connecting to the itunes store i get a mess: (itunes has stopped working) all i can do is close the peogram. i was on the phoine with apple today over 2 hrs still cant fix it. unistalled it 3x and in the proper order. reset all internet connection to default setting, turned off virus programs ect. Even the tech at apple by remote access couldnt fix it. use microsoft fix it also no good....\
I am having the same problem now also. It happened after I updated my version. I have NEVER had this problem before as a windows user and have had iTunes for 5 years. So, I would have to say it is an Apple problem. I have not changed anything on my computer. I still have Internet Explorer and I have not even updated windows. The only thing I updated was iTunes. Now, I am not getting any response from Apple and if you call you have to pay for support. What a joke. An iPod costs $400 you would think that after paying that much you would at least get some type of help. This will now be the last time I ever by anything apple.
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ok i installed new iTunes version 10.3.1.55 and when i launch itunes it says 'iTunes has stopped working' i get to my problem history this is whay i found
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: MediaToolbox.dll
Fault Module Version: 1.0.694.7
Fault Module Timestamp: 4ddeb575
Exception Code: c0000005
Exception Offset: 00250000
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
PLEASE HELP ME!!!!Fault Module Name: MediaToolbox.dll
Fault Module Version: 1.0.694.7
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh... -
I just got the new iPhone 5 c. i want to be able to sync all of my stuff an so far it all has except my rintones an text tones. when i try to do it using iTunes it says iTunes has stopped working closes an then just repeats each time i try. i have tried unistalling an reinstalling iTunes an it wont even work. im at wits end. that is alot of money lost if i cant get them back
When I contacted apple they told me to uninstall an reinstall iTunes on the computer. That worked for allowing me to look at things but didn't solve getting back my stuff that just seems to b gone. :(
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I am trying to open my itunes and it says itunes has stopped working, problem event says APPCRASH???
ITUNES OPENS AND THEN ERROR MESSAGE COMES UP SAYING ITUNES HAS STOPPED WORKING AND THE PREBLEM EVENT NAME SAYS APPCRASH WITH A LOAD OF OTHR INFO
UPDATED QUICKTIME BUT ITS STILL THE SAME, CANT UPGRADE ANY NEW VERSIONS AS IT WONT LET ME GET THAT FAR
ANY ADVICE??For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Was advised to uninstall mobile device helper because a window kept popping up about every 45 seconds saying it had stopped working.Uninstalled it that took care of that problem,but now I have a new one.I can't access the iTunes store.Every time I click the store icon a window pops up saying iTunes has stopped working.Any suggestions anyone.
anyone?
*i've managed to download quicktime, but am still unable to download itunes. after reaching a certain point in downloading itunes, (about 1/3 of the way?) it stops at "copying files", and my computer freezes and i have to hold the power button in order to shut it off and do anything, or i get a popup asking me if i want to change something so itunes can finish downloading. i click "yes", but then the download stops completely and i get a message saying "itunes has finished downloading, but with errors" and it tells me to download it again.
a popup from MobileServiceDevice keeps appearing as well, but it won't go away. the details are:
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceService.exe
Application Version: 17.88.0.7
Application Timestamp: 4e66ceff
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e038c0
Exception Code: c06d007f
Exception Offset: 0001e124
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
but the fault module name changes on me. sometimes it's kernel32.dll, and sometimes it's something else, and i've already tried using task manager /find str but it doesn't help. -
I use windows vista and I have upgraded my itunes. Now when I open it, it gives me a message saying "itunes has stopped working" and then gives me a message saying it will notify me for a solution. What can I do to fix this so it can open and not give me any more problems???
First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)! -
When I click on the itunes shortcut or the program I get the following message:
ITunes has stopped working. My two options are: Windows can check on line for a solution to the problem or close the program.
It seems that my entire library is not there. If I sync my ipod will it add it back into my library on the computer?
I've even tried installing again and nothing works. Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
ThanksLet's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Everytime I open up Itunes I can listen to my music, but once I connect it to my IPod, it says "ITunes has stopped working" and then ITunes ***** down. How do I fix this problem?
Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy -
I just got some new songs, and want to put them on my iPod. I connected it to my laptop, and iTunes opened and automatically started to sync my songs. It only synced the first 8, then displayed an error message saying "iTunes has stopped working." The only option was to close the program, so I did. I then tried at least ten more times, with the same results. I have tried uninstalling and reinstalling iTunes, but nothing is working. Please help!
I just got some new songs, and want to put them on my iPod. I connected it to my laptop, and iTunes opened and automatically started to sync my songs. It only synced the first 8, then displayed an error message saying "iTunes has stopped working." The only option was to close the program, so I did. I then tried at least ten more times, with the same results. I have tried uninstalling and reinstalling iTunes, but nothing is working. Please help!
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