I cant download a free app because of credit card information

Omg, what is going on...I can not download a free app because it keeps saying I need to update my credit card information

Try Here  >  http://support.apple.com/kb/TS1646
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT2534 The none option is not showing for indian itune store. So cant i create and itune account for just downloadning free app anymore without credit card information?

    The none option is not showing for indian itune store. So cant i create and itune account for just downloadning free app anymore without credit card information?

    HI..
    The None option is not available in all countries  
    iTunes Store: Which types of items can I buy in my country?

  • Can I download free apps without a credit card information?

    Hi! I have recently created an Apple ID. I want to download a free app in the iTunes Store, but it forces me to enter a credit card information, and I don't have a credit card right now. I've seen iPhones were there's an option were it says "none"  instead of giving a credit card information, but I can't see that option on my computer. Is that option available from a computer? Or am I obliged to have a credit card?

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I downloaded a free game and my credit card informed about a spending of 1 dol...  What is it about?  Was it not a free game?

    Hi.  I've just downloaded a free game (gizmonauts) and inmediatly my credit card informed about a spending of 1 dol...  What is it about?  Was it not a free game?

    You may well get additional temporary authorization holds on your credit card.  Anytime you use the iTunes or App Store and you are asked to verify your account, which happens periodically (especially if you have not used it in awhile), an authorization hold may appear.
    Again, they are not actual charges - think of it as Apple's billing system simply asking the credict card issuer "if I charged a dollar to this account, would the charge be honored?".  When the bank's system replies affirmative, the hold is removed and disappears from your account.  But no charge is actually submitted to the bank, nor processed by the bank.

  • HT201303 Can't update free app without putting credit card information? Why?

    Cannot update free app without updating my credit card information! Says I am using new device to connect with app store ? This is not true as I'm using and have always been using my I phone. And why do I need to provide credit card info for free app?

    Change your payment information to none on your iphone, goto settings > store  , tap on your apple ID , tap view account , tap payment type , change to none.
    This is all provided that you don't owe itunes any monies, if so then attach a credit card or itunes gift card and pay your arrears.
    Free app or paid app, you will not be able to use your apple id until you settle one of the above.

  • How can i buy free apps without a credit card

    Hi does anybody know how i can set up an app store account for the purpose of downloading only free apps
    without providing credit card details?
    cheers.

    Yes I did, I have two apple ID's, one which I created only yesterday this is the one which I do not want my credit card details on.
    So I signed out of my existing account (tried this in itunes store and app store, on my mac and ipod touch) then signed in with new ID, can't get past the credit card request. I don't get the none option, on the touch i don,t get the pop up scrolling window with all the options.
    I want this seperate account so my son has the freedom to download free games etc on his ipod touch without access to my creditcard.

  • I cant download even free apps from the app store. It shows 'Error 1004, please try later'. Please help. Feroz

    I cant download any free apps from the app store in spite of submitting my username and password. It shows as ' Error 1004, please try again later'. Please help.

    This link might be of some help to you -
    https://discussions.apple.com/message/16228784#16228784

  • I created an apple id (free app) there is a mail i received for verification i tap the link,its verified but i cant download any free app why???

    Dear apple
    i created an apple id (free app) there is a mail i received for verification i tap the link,its verified but i cant download any free app why???

    Did you create a brand new account or change an existing Apple ID?

  • I cant download free apps when my credit card limit is over?

    I am trying to download free apps, but my credit card limit is over... i can´t download??
    say that my credit card is invalid!!
    why??
    how i can remove this credit card and use free account??
    thanks!

    Is it an account that hasn't been used in the store yet then how did you create it ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
    If not then you will either need to enter credit card details (you should be able to remove them after entering them) or create a new account (and use the instructions on that HT2534 page when creating it). If you do create a new account and you want to use the same email address then you will need to replace it on that account first e.g. by tapping on it in Settings > iTunes & App Store on your phone and logging into it, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
    Creating an account with 'none' :
    computer's iTunes : https://discussions.apple.com/message/24321860
    iPhone : https://discussions.apple.com/message/24700173

  • HT2534 How to access and install appstore free apps without providing credit card number because I do not have one?

    How to access and install appstore free apps without providing credit card number because I do not have one?

    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
    Important: Before proceeding to the next step, you must download and install a free application. ...
    Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ...
    To summarize, you must first download a free app from the App Store. When you are asked to sign in with your Apple ID, select "Create new account". Accept the terms and conditions checkbox, then click Continue. After you enter all the requested personal data, click Continue.
    When you are asked to select a payment method, select "None". 
    That's all there is to it.

  • Every time I try to download a free or paid app or in iTunes   it asks me for a credit card. (Which i don't have one)  How can i download free apps without a credit card and not reset my apple ID? I already put in 20$!!!!!

    Every time I try to download a free or paid app or in iTunes 
    it asks me for a credit card. (Which i don't have one)
    How can i download free apps without a credit card and not reset my apple ID?
    I already put in 20$!!!!!

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
     Cheers, Tom

  • Is there a way to download free apps. without using credit card info ?

    Is there a way to download free apps. without using credit card?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Is there a way to download free apps. without using credit card?
    Not with your current Apple ID. You have to create a new Apple ID using these instructions from Apple, exactly as written;
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
    http://support.apple.com/kb/HT2534

  • HT204266 How can I get a free app without a credit card?

    How can I get a free app without a credit card?  I just bought an ipod touch and don't have any apps on it yet.  Thank you.

    Read this link:
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

  • There is a billing problem with a previous purchase. Please update your payment method. Because of this i cant download even free apps

    I cant dowload even free apps. It's asking for the card details and then Your payment method was declined. Please enter another payment method appears

    I had this same problem.  Even though I updated and even changed CC's in my iTunes account and there was no balance on my account....THERE WAS A BALANCE on my daughter's account that through the family network was tied to mine as the family manager.  Even though all the accounts are paid by my card, I can't see or clear balances on other family members.
    My daughter had to go into her account and enter (or have me enter) the 3 digit security code from the current (updated) cc to clear her balance and cease this darned error.
    Now we can updated, download, and so on.  What a pain.
    In short if you are getting this error, especially if you CC information recently changed (expiration, number, sec code)... make sure none of your connected family members made any purchases between the time the CC info changed and you updated the iTunes account.  If they did...THEY MUST CLEAR THEIR BALANCE to clear the error message.
    Good luck.

  • Why i cant download a free apps using my apple id?

    how can i download a free apps?

    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

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