I cant download anything becasue it wants me to add my security question answers!

I need help! I tried to reset them but the e-mail confirmation never came

You may need to change your primary email address. You can change this at:
appleid.apple.com
Then try to reset the questions.
If that does not work go to expresslane.apple.com and they will email you regarding your issue.

Similar Messages

  • I've forgotten my security question answers, and now it won't let me download anything without them.., I've forgotten my security question answers, and now it won't let me download anything without them..

    Help.. I've had this issue for over a month, i have over five dollars on my iTunes account and i want to buy music and games but Itunes continuously requests for my Itunes security questions. Is there any possible way i can CHANGE then without having to make a new itunes account?

    You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
    (95930)

  • I cant download anything on my ipod because it says i have to answer security questions but i didnt fill them out

    help me

    Se this previous discussion to reset the questions
    HT1491 How do i get the security...: Apple Support Communities

  • I cant purchase music on i tunes because i got a new computer and it wants me to enter my security question answers. I forgot the answers to my secuty questions. Can you reset your security questions?

    i forgot my security quetions and i want to know if you can reset them? 
    Then i can purchace music on my new computer

    You don't have to give them real answers. WHen I did it I made them up, then wrote down the answers and have it filed away. You have to give them some sort of answer, so make them fake ones and you protect your info and satisfy iTunes at the same time.
    the questions can be a bit of a pain, but really, they're there because anything like an itunes account can be a hacker target. So the questions are a way to slow it down.

  • HT4623 My iPhone is hung-up during io7 download and won't let me do anything but sign in. I've entered security questions , answers & rescue email

    I cannot complete the i07 download on my i Phone and am unable to do anyhing on my phone! Get to submit rescue email stage, but the "next" button won't let me do anything.

    I got to the Accepting terms and conditions and kept agreeing but it just hung. I checked my  itunes  and confirmed that the update was successful/complete so then I turned my phone off and then turned it back on again. It brought me back to the sign on screen and then to the terms and conditions ...this time it let me agree to them and finish the sign-in process. Good Luck

  • HT201272 i cant download anything in app store?

    i cant download anything in app store?

    What happens when you try, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this page and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT201364 i am try to use my itunes which i have not used in a while trying to do all the upgrade. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new lapt

    i am try to use my itunes which i have not used in a while trying to do all the upgrades. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new laptop?

    Your MacBook is compatible with Mac OS X 10.6.8, which is the minimum required to install the current version of iTunes and sync devices running iOS 7. It doesn't need to be compatible with Lion, Mountain Lion, or Mavericks.
    (101906)

  • I have an old ipod touch and use it everyday now i cant get on facebook and cant download apps which i want as it requires ios 4.3. what use is it to me anymore and are apple willing to do something about it

    i have an old ipod touch and use it everyday now i cant get on facebook and cant download apps which i want as it requires ios 4.3. what use is it to me anymore and are apple willing to do something about it

    Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.

  • Keep getting a pop up box asking me to download photo and video, many boxes appear . I have devices connected to download anything. I want this to not happen or

    keep getting a pop up box asking me to download photo and video, many boxes appear saying the same thing . I have no devices connected to download anything. I want this to not happen or appear.
    This will just keep appearing when I am online.Using Firefox latest version I just installed Window7 from Vista. never happened prior. Windows live Photo Gallery is usually my default to open, but that is from a phone device connected to my computer.

    Usually "Flame" does this (a virus that should have been auto destructed 2 weeks ago). It could be another virus or worm. My advice, FIRST scan your computer with antivirus (completely). Don't use free antiviruses. They are not providing enough protection. Then delete all temp. files and browsing history. Remove and reinstall Firefox. (don't install it automatically: ask for custom install at the beginning). It is much better to download it again from www.mozilla.org because your actual version might be corrupted by the virus (IF ANY VIRUS IS FOUND). Anyway you won't lose downloading it again.
    PS: Windows 7 includes a very useful tool to scan your PC. Windows Defender. Run it along with the antivirus.

  • I have a ipod touch 1 i cant download anything

    i cant download anything on my ipod 1 all i can do is watch videos i also cant hear only with head phones

    For sound problem:
    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    What do you mean by download?
    Purchase for iTunes/App Stores?
    Sync to iPod from computer?
    Does iTunes see the iPod?
    What exactly happens when you try?

  • I cant download anything, its always failed

    i cant download anything, its always failed after reach around 1MB size, i can browse normally and also streaming

    Have you got some kind of addon to download though such things do not mess with downloading but it can be point to check too. Having the latest version of firefox will also help and clear all cookies and if problem don't fade away then reset the browser or just re-install it.

  • I cant download anything, is there something I can do on mozilla ti fix this?

    i cant download anything to my computer. it comes a cross over the download and it says blocked by your security zone policy

    See "Bypass Windows Security Policy check":
    * http://kb.mozillazine.org/Unable_to_save_or_download_files
    *https://support.mozilla.org/kb/Unable+to+download+or+save+files

  • I downloaded icloud and lost most of my apps.I did restore didnt work.when i try to download app it asks for a usa zip code and i live in canada and cant download anything now

    downloaded icloud after the download the apps some apps didnt work, tried again then lost most of my apps, now when i try to download apps at itunes it asks for my info when i fill in info it asks for zipcode which is USA and im in Canada and cant download anything.  Also tried to restore and that did not work

    To purchase and update apps, iTunes requires a valid payment method, even for free apps.
    Yu can create a new iTunes App account that is only good for free apps but you still need the old account to update apps purchased wth that account.
    Create an iTunes App Store account without a credit card

  • Cant download anything on U530 touch ultrabook

    Well i bough this laptop 2 days ago, I was so excited about it until.. i tried to download a SONG, and I couldnt. Then i tried downloading sevral games and programs, and it wouldnt download. My download starts at 560 kb/s and it gradually goes lower till it reaches 0 b/s and ruins the download. I though it was a problem with the internet provider, but I tried with other WIFI connections, and the problem is still there. Please is there any solution? A laptop that cant download anything from internet shouldnt be called a laptop

    Hi Raufhon1,
    Welcome to Lenovo Community Forums!
    I’m sorry to hear that download speed is automatically decreasing in your U530 Laptop, I suggest you to re-install the relevant Wired/Wireless drivers. If the issue occurs while using Wireless, please check the issue connecting with wired connection and even if the issue persists, Re-install the browser in the computer and let me know the findings.
    Hope to hear back soon
    Best Regards
    Shiva Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • I forgot my security questions answers and now i cant download a book i want . Is their anyway i could have the answers to does questions ?

    I forgot my security questions answers and now i cant download a book i want . Is their anyway i could have the answers to does questions ?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90407)

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