I cant download itunes onto new laptop - tried to run app but it stops after 4% complete and freezes., i cant download itunes onto new laptop - tried to run app but it stops after 4% complete and freezes.
how do you download itunes onto a new laptop? I tried to run app but it stops after 4% complete. Tried to re run and the same thing happens. Laptop has windows 8.1
Does anyone have any tips?
Hey clarissa01,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.
Similar Messages
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I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?
Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario -
I bought a movie on itunes and it is fully downloaded. I tried playing it and after a few minutes, my computer would freeze. I then shut down my computer and tried to start over. However, all that I am able to play is the movie's extras (deleted scenes, backstage pass, etc). I need to know why this won't play because I paid $15 for the movie. Help
How to report an issue with Your iTunes Store purchase
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Trying to download new Garmin map which may take a few hours and Firefox times out after only a small portion has been downloaded, unless I sit here and move the mouse occasionally. Can we stop Firefox from timing out? edit
Quote from: lcwhitlock on 04-April-14, 13:44:09
Hello darkhawk,
Thank you for the recommendation. I somewhat understand what a MS DOS disk is, but I'm not sure how to go about creating one. I've seen where you can use a program, like Rufus, to create a usb one - but I'm leery about using 3rd-party programs (especially ones I'm not familiar with). I've come across a couple of 'how-to' tuts, but they didn't clarify what files (if any) I would need to include on the disk (for my particular situation). Right now I don't have any blank cds, nor any extra flash/thumb drives - wish I did, but hadn't needed these for years. There has only been one other time where I needed to re-install Windows, but that was over 15 years ago - I did it through BIOS, reformatting my drives, and then reinstalled via the Windows XP disk. Windows 8 is an entirely different breed, which has left me feeling a bit stumped, at times. If there was a way I could perform it (successfully), similar to the first time I did it years ago, I'd give it a try - but at the same time, I'm a bit reluctant, because if it doesn't work, then I'm stuck without any internet access to get further help.
Ask and ye shall receive. This should be doable in Windows 7 and Windows 8 on another PC. I recommend using a USB Flash drive like in this tutorial, but I'm sure you could use something else.
If you want, you could also use Hiren's BootCD to make a bootable CD with many options and programs on it (I keep one, just for certain situations) that will allow you to do the same things.
http://www.hiren.info/pages/bootcd
Also very useful for sorting out virus's as long as it's downloaded and made on another PC that is virus free...... -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
I downloaded iMesh and I can't stop it from automatically popping up each time I request a new tab. I have uninstalled the program, but I want to stop it from defaulting as a new tab. I tried uninstalling the add on and plug in, but it is no longer installed as an add-on or plug in. How do I get the "new tab" request to simply open with a blank address in the address box instead of www.imesh.com.
Ok, I finally managed to get rid of it.
First I did the thing with the about:config but I flitered for imesh instead and managed to reset two thing but when I got to the keyword.URL I got the same thing as lolbabe98 did with the "An attempt to change your search engine or homepage was blocked."
Then I did a search on my C: drive for iMesh and discovered some things that hadn't been removed even though I had unistalled both the toolbar and the actual program. After that it worked fine and I now have a regular "untitled" tab when I open a new tab.
One last thing, when I tried to remove some of the files there was one that said it was in use, it was called datamanagerUI or something rather. The only thing I had to do there was to open Task Manager and kill a process called DATAMN~1 and I was able to remove it. Hope this helps. -
I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account. when I try to make a new account, i get an error that says i already have an account.
Have you tried checking the Store drop-down menu in the iTunes interface to see if you are signed in the existing account?
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I've been and ITunes customer since 2009. I have a ipod classic with close to 9,000 songs. I recently purchased a new laptop and attempted to download the latest ITunes version 12.0 to my laptop. I'm running with Windows 8. During the download, ITunes stops and gives error code 2324. Can't reinstall ITunes. ITunes doesn't work. Please help.
Hi chenalej924,
We've an article (linked below) that details a number of steps which can help get iTunes successfully installed on your computer.
Issues installing iTunes for Windows
http://support.apple.com/en-us/HT201668
Regards,
Allen -
I have a new iphone 5. After update and download some programs I can not just turn it on and shown in the LCD "iTunes" with a picture of a USB cable. - Can anyone help me solve the problem. thanks
Its trying to tell you to connect it by usb to a computer to reflash a failed firmware flash
You should comply -
My old PC crashed and I ended up buying a new one. I was able to recover all my music from the old hard drive and restore it in itunes. I purchased a new album online thru itunes and added it to my library. When I tried to add the album to my 6th nano it wouldn't download. All the tracks are check marked and I can listen to the album on my pc but it won't sync onto the ipod. The new pc is authorized, any ideas?
You can only sysc with one iTunes library. The new computer is a new library. You have to restore your iPod on the new conputer and then sync.
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Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help
Did you download the new iTunes update that was also released this afternoon? That might be the problem. The new iTunes update came out today as well as the new iOS 7 update and if you haven't downloaded the new iTunes update it may be a compatibility problem so if you didn't, first update to the new iTunes and try again.
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HEY GUYS I AM USING AN IPHONE 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.
AND ALSO I HAVE HEARD THAT THE IPHONE 3G CANNOT BE UPDATED TO IOS 4.2!IS IT TRUE???
PLEASE HELP ME.This means that the phone you have was software unlocked to use on any carrier, or hacked. When you installed the update it restored the lock that originaly came with your phone. Not much you can do now. Apple will not support hacked phones. You will need to find out the carrier your phone is locked to and see if they offer official unlocking, or start googling to see if you can find a way to unlock 4.2.
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I purchased an audiobook from iTunes On my iPhone. I got a new phone and after the back up, the books I downloaded were not there. iTunes wants me to repurchase the books I downloaded. Is there a way for me to Redon load my already purchased books?
Hi..
On your new iPhone tap Settings > Store.
Make sure Books is turned ON.
You shouldn't need to re purchase the book > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I recently bought a new i phone 4 as my other one had seen beter days and for the last sevral days have been trying to transfer my photos ect from my old phone to my new one after I've plugged my old iPhone into iTunes to back it up i then plug in my one to transfer it over I've had no luck I've tryed restoring my new phone to the last time i backed up my old files the phone restores but always to its own backup point wen i first connected it to iTunes can anyone help me please?
Since this is the second computer you've had this problem with, I recommend you look for answers on the iPhone forum. My thinking is it is an iPhone issue rather than a computer issue (unless it is some software incompatibility).
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My iTunes suddenly stopped working and doesn't recognize any of my devices and gives me a AMD error. I've tried several times to uninstall all Apple programs and reinstall to no avail. I'm running windows 7 on a Dell laptop. It worked fine for years then I decided to update my iPhone 4S and it didn't recognize it or any other iPod or iPad.
Can someone please help ?I am having all sorts of problems with 9.1.1.Crashes and not only iTunes but I have to restart all the time.
GET TO WORK APPLE !!!! -
My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?
I'm having a very similar issue, paired with iTunes not being able to get online.
iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it.
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