I cant download Premiere Pro cc

I've paid for a subscription but when I press download it says this. Help please!

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
or
http://helpx.adobe.com/creative-cloud/help/install-apps.html
or
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html

Similar Messages

I cant download premiere pro trial.

i cant download premiere pro trial.

1st, does your computer meet the requirements? http://www.adobe.com/products/premiere/tech-specs.html
2nd, what error message do you receive?
3rd, what is your computer (Win or Mac) and what browser?

I cant download Premiere Pro because it says my trial has expired

i recently started paying for creative cloud single app (premiere pro) but i cant download the program because it continues to say my trial has expired. How do i get the software then?

Contact Customer Care

I cant download premiere pro cc in the creative cloud because it doesn't exist or it doesn't appaer, anyone else with the same problem?

I am trying to download the adobe premiere pro cc but i can't find it. does anyone know why this happens? All programs shows except premiere. Thanks for your help

Your system does most likely not meet the requirements. Check them on the product page.
Mylenium

Downloaded premiere pro in creative cloud, but now that its downloaded I cant open it and it doesnt show up on my desktop?

Downloaded premiere pro in creative cloud, but now that its downloaded I cant open it and it doesnt show up on my desktop? Dont really know what to do.... First time with adobe

Hi,
If you are using Windows Machine, just click on Start button and start typing CC, you will see all your downloaded Creative Cloud application there.
And in case of Mac, at the top right corner, there is a magnefying glass caled as Spotlight. Click on it and start typing CC, it will show your downloaded Creative Cloud apps, there.
In case of further help, please contact us at: 800-443-8158 or chat with us at: http://helpx.adobe.com/contact.html
Thanks
Srishti A

Hello, i want to download premiere pro cs6 with encore cs6, i have my membership but i cant download it, what can i do?

hello, i want to download premiere pro cs6 with encore cs6, i have my membership but i cant download it, what can i do?

you have a cc subscription?
if so, does your computer meet specs (eg, 64bit) ?

CC wont let me re-download premiere pro CS6! HELP!!

Hello all,
So i previously had all of the CS6 Family installed on my computer. Something went wrong with Adobe Encore and it wouldnt open so i uninstalled Premiere Pro and Encore CS6.
After un-installing i restarted my computer and opened Creative Cloud.
When looking in the find new apps section to re-download Premiere Pro CS6 i could not find it. I filtered the search and selected previous versions but the only apps it says it has in previous versions in are Bridge, Edge Animate and Gaming SDK.
I checked in the my apps section to double check it was definitely un-installed. I can see Premiere Pro CC but CS6 is not showing up anywhere!
Ive tried looking for other links on the adobe website but it just gives me the option to buy a subscription (which i have already payed for) or download the trial.
Ive looked endlessly on forums for a solution but no joy so far.
I desperately need to get to the bottom of this as i need Adobe Encore for work.
PLEASE HELP ME!!!!

Hi,
Please uninstall your creative cloud desktop app and re-download it from the below link:-
Creative Cloud Help | Creative Cloud for desktop
and then follow the same steps that you have been following.
Hope that works for you.
Regards
Sarthak

Downloading Premiere Pro CC Gives Me an Error!

For some reason, I can't seem to download Premiere Pro CC. Two weeks ago, I installed it and it stopped at 42% and gave me an error, saying that another Adobe program was open, so I had to close that up. After closing that up, it worked perfectly well, and installed correctly. However, last week, when I tried opening Premiere Pro, it told me to uninstall and reinstall it because of a corrupt file or something. I tried uninstalling it, but it didn't work, so I just deleted the files in Program Files. After that, I tried reinstalling it three times, however it kept stopping at 42% and giving me an error, simply stating that it didn't install correctly with a (.34) after it. I can't click on the "More Information" button, and I've tried reinstalling Creative Cloud Desktop. I've been working on it for a week now, and I still can't get it to work. It keeps giving me that same error message. I've tried using CC Cleaner, but it gives me an error at the end of it, and I can't make left or right of the log. I've tried uninstalling CC Desktop, and then reinstalling it, but it still gives me the same error. Please help! I'm running Windows 8.1 64 bit. I can't make heads or tails of this problem, and I would really like to use Premiere Pro again. Thanks!
Edit: Also, I uninstalled Creative Cloud Desktop, and tried reinstalling it for a third time, but this time, it had an error installing the program. This has never happened, please help me!

Well, if evben the Cleaner doesn't work, you have a more serious problem on your system. From unsuitable security configuration to virus scanners and firewalls there could be a million things at play. Could also be permissions/ user privileges issues, but your info is to incomplete and vague. Check your system's event viewer for any warnings. Based on your description I tend to think you have an issue with teh Windows installer cache or the registry that prevents the install from ever finishing properly.
Mylenium

How do I download Premiere Pro when it isn't an option in CC?

When I try to download Premiere pro it opens the desktop CC window but it doesn't show Premiere as an option to download. How do I get it downloaded?

Is your machine a 64-bit machine? Normally programs are not listed if the machine is not compatible with them.

I have downloaded Premiere Pro on one desktop, but it will no show up in my apps to download it to my laptop

I have downloaded Premiere Pro on one desktop, but it will no show up in my apps to download it to my laptop, any solutions?

Hi Kristialana,
The only scenario where in Premier pro wont show is when you have a 32 bit OS. Min system requirement for Premier Pro is a 64 bit OS .
System requirements | Adobe Premiere Pro
Cheers,
Kartikay Sharma

How can I burn a dvd now that I can't download premiere pro cs6 with Encore?

How can I burn a dvd now that I can't download premiere pro cs6 with Encore?

Here's what you do to get Premiere CS6 + Encore:
Just click here (it's the same link as the more information link in CC.)
or
Go to your Creative Cloud application (on the menu bar) and go to Adobe Premiere CC and click more information
There is a dropdown menu that says "Adobe Premiere Pro CC" near the top.
Click it and the other option is "Adobe Premiere Pro CS6." Select that.
Now on the top right corner of the page it has a download button that says "Download Adobe Premiere Pro CS6."
It is included in your CC subscription.
However, a word of warning, you cannot use Adobe Dynamic Link to link to a Premiere CC sequence directly in Encore. A CS6 sequence still works fine, but if you have a CC project, you will need to encode your sequence into a DVD friendly format (MPEG2 file). I'm really hoping that Adobe changes this in their upcoming release, and just adds the ability to import CC sequences into Encore, then I would be fine with them not including it in the normal CC package, or updating it. But I haven't seen anything about it in the release notes.
A lot of people still want their DVDs and it's a lot easier to just dynamically link the sequence.

Why can't I download premiere pro try version?

why can't I download premiere pro try version?

Hi Gonzalito,
Thanks for posting on Adobe forums,
Please check the system requirements here http://www.adobe.com/in/products/premiere/tech-specs.html
Regards,
Sandeep

Why can't i download premiere pro cc to win7 core i7 laptop?

why can't i download premiere pro cc to win7 core i7 laptop?

Help for Download & Install & Setup & Activation
http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Why can't I download Premiere Pro?

I don't seem to have the option to download Premiere Pro trial version?

CS6, or Creative Cloud version (CC7)?
CS6 Trial Download - where can I find it?
http://forums.adobe.com/message/5459679#5459679
CS6 - Buy the Perpetual License version (Not Creative Cloud rental)
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
To buy an upgrade instead the of full version, click the buy button
then select 'I want to buy: 'Upgrade' instead of 'Full'.
CS5 and CS5.5 Products are eligible for upgrade to CS6.

Downloading premiere pro c6 instead of CC

I just got the creative cloud package yesterday. When I downloaded all the files, I noticed that it I got Muse cc, Photoshop cc, but I got Premier Pro C6 and not Premier Pro cc....

Hi dukthdog98,
Once you upgrade to mountain lion, you will need to download Premiere Pro CC and After Effects CC. Updating CS6 products won't get you to CC.
Thanks!
Sarthak

I cant download Premiere Pro cc

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