I cant download purchased videos

i click to buy the video, and then it starts downloading but then an alert pops up and says," there was an error and the required file could not be found, and to try again later", but it always says the same thing. Any explanations for this or what file they are talking about

Now they are saying that only movies purchased before July 10, 2014, can you download the Extras content. ***?
And i only found this after searching the web for the last 3 hours.
So if you want to watch the extras, you have to have an internet connection and stream it.
What about if i don't have an WIFI connection and want to watch on a plane or a car ride. What is the point of buying a movie to enjoy if you can only do that based on a wifi connection.
No where on the films page, The Hobbit: The Desolation of Smaug (Extended Edition), does it say extra content is only streamable. It only says "This HD purchase "INCLUDES" online access to iTunes Extras" - It does not say limited to. This is very misleading.
I would not have bought the film if i had know that. In fact, the only reason i bought this was for the extras because the other Hobbit and LOTR movie extended editions have been so awesome on the making of the film.....
This is bogus. I want my money back so i can buy the Blu Ray. At least then i can take it and watch whenever i like... not just when i am connected to WIFI.

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Error -34 when attempting to download purchased video

Has anyone else noticed this?
When I use iTunes with a library stored on an afp network drive (hold down Option key while launching), I can not download "purchased" videos. I can buy them just fine, but when they start downloading they immediately stop with an Error #-34: "The disk you are attempting to use if full".
Of course this is not the case, the disk has over 170GB free! If I quit and launch using a "local" library I can then download and import the video into the network library afterwards. Music and podcasts (even video ones) don't have a problem downloading, and I've even been successful with some of the free "Short" movies. So it seems to be a file size issue.
Is anyone having success with this? Any ideas?

I don't have an answer for you, but I am having the same issue.

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great

Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Error (-69) attempting to download purchased video content to 160GB Ipod

I am attempting to download purchased video content from Itunes to my Ipod. Till recently there has been no problems. I believe this problem is actually stemming from the downloading of content to my computer resulting in faulty files that cannot be downloaded to my ipod. I am using a Dell XPS desktop computer running Windows XP Media Edition. All software relating to Itunes or my Ipod is up to date as of the writing of this post. My Itunes library, music and video files are downloaded to an external Hard drive rather than to my desktop because of the massive amount of data. As of about two months ago I noticed that many of my songs (about 1 out of every ten and many of which had been fine for months prior) was in some way corrupted. However my Ipod still has many of these same songs that work fine. Sooooooo. First- How do I replace individual songs or at the very least download all music and selectively delete duplicates. And Second- figure out what is causing BRAND NEW video files to download messed up. Any advice would be helpful. Thanks

See this trouble shooting article.
iTunes displays error 69 when syncing iPod.

HT1725 Cannot download purchased video

I cannot download purchased video from iTunes using my Dell laptop with Windows 7 and TWC ethernet. I tried changing the DNS address to open DNS using two different options and it did not work. I continue to get time out errors. I am very frustrated because i just purchased an IPad for the sole purpose of using it to watch video when i travel. I have heard terrible things about people "renting" video from iTunes only to get on the plane and find out that they don't work. I am afraid to shell out any more money to Apple without getting this resolved. Of course, Apple doesn't even have a disc connection to use on the plane wtih the ipad. I feel completely ripped off!

Yes, some others posted that it wouldn't work when they were downloading videos to a network place.
Your work IT dept may have set up your My Documents folder to be somewhere on the network.
If so, make a c:\videos folder in Windows Explorer.
Change the iTunes path, just temporarily, to go there. Make sure you write down the current path so you can get it back later, after this test.
Edit > Preferences > Advanced > Itunes music folder = c:\videos.
Then see if the music store video will download.
You can always go back and change the path, since you wrote it down.

Cant download purchases.

After upgrading to Windows 7 I cant download previous purchases. I'm told that my computer is not authorized. I tried deleting the SCinfo file. I tried deauthorizing in the hope I could authorize but the 'authorize' option in the store menu still does not appear.

Contact iTunes Store Customer Services, you can email them from this page: iTunes Music Store - Download FAQ

Cant download flash videos

I have installed flash player and also I have installed flash video downloader. i cant download videos how to download videosu

Video downloaders for android dont work for youtube as this is aganist google's app policy.

Cant download any videos

I can't download any videos my iPhone or iPod from iTunes and I don't get an error message it just won't do anything when I click the price to rent or buy. Any suggestions?? I'm trying to download a movie to watch on a plane tomorrow morning, please help!

What are the errors or messages or diagnostics you're getting when Adobe Flash Player does not work?
Have you downloading the Adobe Flash Player package directly from the Adobe web site? (Don't download anything claiming to be Flash Player from any other web site.) If you've downloaded it from Adobe and it won't install, try deleting the copy you have and re-downloading it.
If you think your disk might be corrupted and you don't have a current backup of your disk, get one.
FWIW and although I don't think this reinstallation is necessary yet, reinstalling OS X and reinstalling the 10.6.8 combo updates does not clobber the contents of the disk, unless you choose to wipe and install.)
FWIW and as an alternative to Adobe Flash Player, Adobe Flash Player isn't necessary for a lot of the content that's posted on YouTube, if you install the YouTube5 Safari extension. This Safari extension causes Safari to request the HTML5 versions of the video, and YouTube has many of the videos encoded and available as HTML5 video, in addition to Adobe Flash Player. (I haven't tried this as far back as 10.6, but I know the extension works on 10.7.)

FIOS Mobile error code 2054 when downloading purchased video

I purchased the Mad About You season 3 to watch on my mobile device(s) when on travel. Unfortunately I've been unable to download them, using FIOS Mobile App on my iPad, and tech support has been no use at all; best they could do is suggest I delete the app and reinstall it. Haven't been able to get it to work on my Samsung S3, either. Error I get on iPad is 2054: "there is a newer version of the video with enhanced viewing quality. Please delete the existing file and re-download the updated version". Been getting this since I first purchased, doesn't matter which episode. On the Samsung, when I download it I get: "retry download. Failed to acquire. Your request could not be processed at this time because the rights is not sufficient. Please try again later". Been trying it for two weeks, is that "later" enough?!? Works on DVR, so I know the purchase went through, but that's not where I bought it to watch from. Supervisor tried calling back twice, while I was at work, but didn't leave any way to contact them and then CLOSED the trouble ticket. Anyone else had this problem, and, better yet, been able to overcome it? If not, this is the biggest waste of $25 and think I'll just stick with Netlix and TiVo from now on.

Same error here - trying to dl game of thrones - no indication of how to get the updated, enhanced version.

I cant Download anymore Videos from the next!

II cant anymore download Videos from a webside.

Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

Cant download/purchase from itunes. macbook pro error message -45054

Am currently trying to download a tv program from itunes. When I try to purchase the item, I enter my username/password etc and it looks to begin downloading, i then get a pop up saying 'We could not complete your itunes store request. An unknown error occured (-45054).
Please help!

Follow the instructions in this support article.

Cant download purchased song

Trying to download my purchased music for my new macbook pro. For the album "AM" by the Arctic monkeys, all songs downloaded except for the first one "Do i wanna know" and i have no way with which to download it. When i go into the store, it says i have purchased the song but it still wont appear.

Hello Diddywong,
Thanks for using Apple Support Communities.
From your post I see that you need to download a purchased song from the iTunes Store. To download your previous purchases, please follow the steps outlined below.
Download previous purchases on Mac or PC
Make sure your Mac or PC meets these system requirements:
iTunes 10.3 or later
You need iTunes 10.6 or later to download previously purchased movies and TV shows.
iTunes account in a country where iTunes in the Cloud is available
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you'll see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download.
If an item is already in your library, the Download icon won't appear.
Download past purchases - Apple Support
Take care,
Alex H.

Cant play purchased video

I just bought and downloaded a music video on another computer, (i have 28k dial-up, so you can imagine i try to avoid doing it it home).
I burned it to disc, put it in my own computer, and of course it just shows a grey screen, and says i need to authorize the video to play.
So i did... But the video still shows the grey screen, and nothing happens >_<
whats going on?

What version of QuickTime is installed on the computer? If it's not QT 7.1.3, download that, install it, and try your video again. Note that your G4 needs to have a 1 GHz G4 processor or better before it will be able to reliably play video from the iTMS.

HT4557 Cant download purchased tv shows in iPad

purchased tv shows in one iPad but can't download on another one, both in same home share id. All purchased shows appear in iTunes, but some are greyed out and can't tap on download button. Some shows on the other hand are available for downloading.

Do you have a TV programme age rating set in Settings > General > Restrictions that is preventing them from being downloaded ?

Cant download purchase of OS Mountain Lion "The item you requested is currently unavailable in the U.S. Store" cant download my purchase

I can't download my purchase of OSX Mountain Lion. I get this message "The item you requested is currently unavailable in the U.S. Store" I click on the download bar and nothing happens. I'm at my purchases page App Store. I have Mac mini and OSX Lion.

After a little reading on the subject and talking to Apple support. This is how I solved this problem. With OS X Lion and Mountain Lion, they have LaunchPad on the Dock. The little bar underneath launchpad will start blue as you click on download. Also double click launchpad and it will show the picture of mountain lion downloading. I didn't know about my launchpad, until today. It will take a while because my high speed Internet only goes 1.5 MBPS. and I have 4 GB TO GO.

I cant download purchased videos

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