I cant enter the serial number i received when i bought the product from softwareking
i cant enter the serial number i received when i bought the product from softwareking
May I ask
1. What they charged?
2. What exact product and version?
3. What message you get?
Please don't post the serial number!
Similar Messages
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help me!!!
any help?
I uninstalled and reinstalled and am now back at the stage to write my username, organisation and serial number... -
Validating old serial number I used when I purchased the product.
I'm reinstalling MC6 but it won't validate the serial number I used when I purchased the product. How is this resolved?
In this case I would suggest your to check your host file entries once.
You refer below link ( step 3 )
Sign in, activation, or connection errors | CS5.5 and later
If there are no Adobe entries under your hosts file , Try to disable your Anti-virus software for a while and check ( make sure to disable the firewall option anti-virus if available) -
I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!
Error "The serial number is not valid for this product" | Creative Suite
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I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro. I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the installation. When I click on the Adobe Acrobat icon in the Applications folder, nothing happens.
Hi Tom,
kindly check the System requirements | Acrobat family of products—older versions (XI, X, 9)
For serial number message try:
Error "Invalid serial number" | Acrobat 9 | CS4
Thanks,
Atul Saini -
I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The system is asking for my original serial number which I don't have. The point is. If I have the upgrade registered with my Adobe account, shouldn't that be proof that an earlier version was on my computer??? I'm really stuck. Need some advice! Thanks
LindaHi John,
Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
Linda -
I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?
Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani -
i am trying to re install my lightroom student addition. I have the serial number and was told to do the trial again and then update to purchase. i am unable to figure out how to do this
Emily5lexi which version of Lightroom are you wishing to install? Also what operating system are you using?
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I can't find the serial number for Dreaweaver.. I download it from Adobe website
I can't find the serial number for Dreaweaver.. I download it from Adobe website
Are you a Creative Cloud subscriber? No serial number is required if you're paying monthly.
If not a Creative Cloud subscriber, please tell us which version of DW you downloaded and what your stumbling block is.
Nancy O. -
After more than a year I am being asked to enter my serial number again and when i enter it it no longer works
Same here. Called support and waiting for someone for more than an hour now!!!
Adobe, please fix! -
I purchased Photoshop Element online 1/19/2015 and have AD015439775 number but not the serial number. How do I get the serial number, please?
Redemption Code Help
Mylenium -
How can I get the cd that was provided when I bought the book bass guitar for dummies from iTunes to play on my ipad.probably someone should provide me with a file or download?thanks
You need to import the CD into iTunes on your computer and then sync the tracks to your iPad.
Regards. -
I bought acrobat adobe professtional version II in 2012. Now I re-download this software to my new computer. All info was downloaded. But when I opened the file, I need to verify the serial number. I entered. But it showed up that the serial number is valid, but the qualifying product could not be found. I could not be able to find Ver 11 from the list. What can I do?
The qualifying product is the older version that you owned before you purchased the upgrade to version. It is what qualifies you to use the less expensive upgrade version. So you need to select the older version and provide its serial number to prove that you qualify for using the upgrade.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html -
How do I register the serial number for Acrobat when the window disappears?
I want to use Adobe Acrobat for the first time and I got a window for the serial number.
I had the wrong paper in my hand and typed the serial for CS5 which was denied.
I found the correct paper with the serial number for CS 6, but the window for typing it in doesn't
return to the screen.
I can see a getting started window flash by, but it doesn't stay on-screen long enough to read what it says.
I don't know how to get the window for the serial number for CS6 to be entered.Hello Judy,
one way is to deinstall your CS6 in combination with a reboot. After reinstalling should CS6 start now with the registration mask.
Good luck!
Hans-Günter -
My ipad mini is frozen and won't allow me to use any buttons. I can't access settings to get the serial number for Apple Support and I can't read the serial number from the back. It's too small and shadowy. There is a message that reads "ICloud Backup--This ipad hasn't been backed up in 2 weeks. Back ups happen when this ipad is plugged in,locked, and connected to Wi-Fi."
It won't allow me to shut if off using the on and off button. I stuck a paper clip into the tiny reset button, but nothing happens.
Has anyone else had this problem? Please help,
VmcalpinThis is the most common "fix" when devices are behaving strangely. It only takes a minute and there's no risk of lost data. This is the reason you'll see this fix being suggested so often.
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