I cant even uninstall EA 2014
I cant even uninstalle ED 2014 CC with AdobeCreativeCloudCleanerTool.
When...is...this...software...going...to...be...fixed?
When?
Hi,
Thank you for your post.
Please provide me a brief description of the issue.
What OS you are using?
Are you getting any error message, please provide the screenshot.
Regards,
Devendra
Similar Messages
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I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.
Hi vindog60,
Thank you for using Apple Support Communities.
To troubleshoot this issue where you get an installation error with iTunes on your Windows PC, please follow the steps in the article linked to below.
Issues installing iTunes for Windows - Apple Support
Cheers,
Alex H. -
Trying to update laptop with new version of I tunes, but it is telling me that I am on a network that is not available. I cant even uninstall I tunes to re-install either? Help
Hey JAK Entertainment,
Thanks for the question. I understand that you are experiencing issues with installing/uninstalling iTunes. The following resource may provide a solution:
"The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
http://support.apple.com/kb/TS3704
Additional Information:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks,
Matt M. -
I had itunes working properly for a long time till one day, it was configuring to open the program then i get a message out of nowhere that says could not acess network location %APPDATA%\ i cant even uninstall without this, whats the big deal?!
With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program -
Please Help! I cant even Uninstall Itunes
I have windows vista on my laptop. I have not been able to update my itunes for quite a while. It comes up with a box saying "the feature you are trying to use is on a network that is unavailable" I went thru the complete steps of trying to uninstall intunes that apples gives by going into my C: folder, etc.. It tells me I need permission to do that? I try to go into the control panel and it wont let me uninstall and gives me the same box message that i listed above.. My phone is running like crap and I need to update it and I cant even update to itunes 10 and can not even get old itunes off my computer.. Someone please tell me how I can get this off!!!
With that one, let's try the following procedure.
First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
Next, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover iTunes or QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
(6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(7) Restart your computer.
Now try another iTunes install. Does it go through properly now? -
Safari Extention "Security 1.0" do not uninstall from the list and is crashing Safari. I cant even open it. I have to turn off the extensions in order to use Safari.I delete all extensions from the /Library/Internet Plugins and ~/Library/Safari/Extensions except for this extension
WebSecurity.plugin WebSecurity32bit.plugin and WebSecurity.safariextz respectively.
If I tried to uninstall it it crash my Safari and when it reopens, it is still there.
The most anoying is this question for every site. Any help?Uninstall the whole worthless "WebSense" product.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.
Back up all data before making any changes.
You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Encore cs6 must uninstall CC 2014 to install??
so I understand the procedure to install Encore from CC...fine
Now when I go to do it in CC 2014...I chose PPRO cs6 from the previous versions menu in the creative cloud desktop app.
When I go to install it...Creative Cloud warns me installing PPRO cs6 will uninstall PPRO CC2014....
So are you kidding me?
The process for installing encore is now
1. download PPRO CS6
2. Uninstall PPRO CS6
3. Reinstall PPRO CC 2014
Is this correct? I thought I would ask before I jump through these ridiculous hoops (made even worse in 2014 by not being able to install CS6 alongside CC 2014)this is following the steps here
Encore CS6 not installed with Creative Cloud
they conveniently leave out this warning in the instructions otherwise the installation procedure would seem even more convoluted then just installing and uninstalling CS6 -
Can't update quicktime on windows xp. I have 7.3.1 and when I try to install 7.7.3 it says I have a newer version already installed??? Even uninstalling the older one, it still says the same thing. I haven't been able to update it since 2007.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time? -
almost tried everything....reinstalling ....32 bit 64 bit.. itunes. msconfig. antivirus disabling.... full antiviurs scan, installing on different computers.. using a different network....netshell command and what not.....dns flush....everything static dns...what and what not ....still problem is persisting ...can anyone help please....internet is working absolutely fine...checked everything else everything is good...but itunes cant even backup my device (((( feeling sorry for myself..
The first step should be to run your network connectivity tests.
iTunes help>>run diagnostics, just check network connectivity tests.
Paste the entire result into your next post. You can remove serial numbers. -
help...i cant seem to sort this out and itunes are really doing my head in...keeps saying check you have the right version when i have the most up to date version of itunes, it tells me to restart the computer and i do..then it still doesnt work and now i cant even turn my iphone on without it wanting itunes and not moving past the page...i am seriously needing help before i go completely insane! it isnt working and i cant call vodafone or apple because it will not work at all and its not even a day old. I am near the end of my tether with this and i have never had this problem before, raging isnt even the word i would use to describe how i am feeling.
LelouchGeass wrote:
so if you have any ideas on whether i screwed up the inside or its because the screens cable is unattached please let me know.
Yes, you have screwed it up. Time to buy a new phone. -
help please..frozen ipad, cant even switch it off. have connected to main computer and delelted offending app but its still showing the same query on ipad!
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
my niece's touch is disabled due to a child trying to unlock it too many times. we connected it to itunes but it asks to unlock it. we cant even access the passcode screen to try to unlock it. it locked up months ago and has been abel to use it and she dont knoe the password to her email account to receive communication from itunes or apple so we esstablished a new account but cant connect hte device to the aplle id account. any suggestions?
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen -
I have tried every suggestion availiable. I have no service to my iphone 4 and would just like to use it as an ipod. I cannot connect to wifi no matter what I do, infact i can't even turn on wifi because it is will not move, like it is frozen or something. I am really choked that wifi and bluetooth are not availiable to me. I also dont not understand the reasoning in charging me 35 dollars to talk to someone about a products apple sold and provided me with. I have spent thousands of dollars on apple products over the last few years for kids, myself, and family, not to mention I have spent thousands in the Itunes store for these products that are of no use to me. It absolutely disgusts me! I also bought an i pod touch for my stepson four or five years ago. He came to me the other day and asked me if he could use one of my Ipods. I asked him where his was? He told me it never worked right from day one and kids being kids, he never told me. So I plugged it in charged it up and all it does is is make static when it's turned on. You cant even listen to music on it. with head phones or otherwise.
Do you have a question?
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my iphone wont let me use it because i don't know the password or apple id to my itunes account i cant even restore it. What can I do?
How can you not know your Apple ID?
If you can't remember it, try recovering it here: https://iforgot.apple.com -
DON'T HAVE A HELP TAB IN MY MENU BUTTON. CANT EVEN COPY A URL IN MY ADDRESS BAR OR REFRESH IT ?
how on earth can you help people when all you do is direct them to another page to click on something that doesn't help. this new version is awful . i cannot even put a url address in my address bar, nor can i refresh the address bar as it won't highlight at all. i keep going to all sorts of help pages and they are no help at all. i have used firefox for years and never had so much trouble with anything. the worse thing is your support and not being able to talk to any about anything. as it is i have to go all over just to find maybe an answer to this.i am using a background theme that i used before the new updated version and had no problems with it. if your themes are not compatible then why have them ??? the address bar problem is not present if i get rid of the theme and use the plain boring theme that you have . all i want to know is why this issue is happening with the theme i am using. and if possible it would be nice to get an answer in my email so i don't have to click on a dozen help pages trying to find it . thank you ..
<sub>edit by a moderator: if you want to be able to discuss the issue with someone, don't do it in a shouting format (all uppercase), as this is considered rude on the internet - therefore i have converted your text into normal characters. in addition i have removed your address from public display since you will be notified per mail once somebody replies to the thread anyway. (philipp)</sub>'''What is your support question?''' This? <br />CANT EVEN COPY A URL IN MY ADDRESS BAR OR REFRESH IT ?
A number of other users have mentioned a similar problem. <br />
Chances are that you have an add-on installed that isn't completely compatible with Firefox 29. '''You''' need to figure out the culprit and disable it until an update for that add-on is available.
If so, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
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