I cant get a password reseting email from apple?!

Hi everybody,
I really need some help if you have some time.Two months ago i made an app store acount and reedemed an gift card worth 15€.One month ago i forgot my password and since then im trying to reset my password via email because i forgot the questions.I am not receiving any email for password reseting and i dont know what to do.Please help me and sorry for my bad english.

Not receiving the email is the same problem my wife has had this week
Her account got disabled for Seurat reasons and she had to go to iforgot to get a new password.
Half a dozen attempts and no email. The prompting security questions don't work either and she still has no access to her account, so any solutions would be appreciated

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Contacting Apple about account security : http://support.apple.com/kb/HT5699

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    That is because you are using a POP account. POP is all local as far as sending emails goes and local for receiving unless you select to leave a copy of the incoming mail on the server for x number of days.
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