I cant get it to turn off!
Mu iphone 5 is burning battery like crazy. I can't get it to stop -- I put it in lock, screen is dark, but it still runs warm and runs down the battery. Auto lock is set to 5 min, and it locks. I ran through an entire charge in 3 hours. What am I missing?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
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i have firefox version 3.6.10, and until about a week ago, i had no problems clicking on pictures (example: on ebay) to enlarge them in a new pop window. i have tried disabling the pop up blocker completely, even though i had ebay as an "allow" site on my pop up blocker when it was enabled.
cant get any pop up to go through. in the lower left hand corner of the window, when i click on a link that should open a pop up window, all it shows is "javascript:;" and nothing happens
i have updated to the newest version of java and deleted older version.. still having issuesOuch, tough spot, but offhand I'd say some memory may have gone bad, or maybe just needs re-seating after all this time.
Not much you can do, but try this anyway...
PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/ht1379
In fact, do 3 in a row, takes a bit of time. -
My daughter dropped her iPhone4 in water. It will not do anything . Can't turn off or on. Just blue screen. Any idea on what to do to it ???
Take it in for a replacement. The phone is toast.
Barry -
4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
All of a sudden my Iphone 4 shut off amd will not TURN ON AT ALL. Ive tried everything from holding the buttons to plugging in the usb to a computer and opening my Itunes. I cant get it to turn on...Please anythoughts???
<E-mail Edited by Host>It was a very bad idea to post your email address where millions of people will see it. Expect your spam to increase exponentially, as well as the phishing attempts. It would probably be a good idea to change your password to a really strong one, and, as you have gmail, look into Google's two factor authentication.
For your problem, see: What to do if your iPhone will not turn on -
Forgot pass code so I backed up, updated and now won't restore because icloud is open. I cant get in to turn it off! Help
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
ive had my 4G ipod touch for about 3 years and today i was waiting for a game to load and my ipod suddenly shut off and i cant get it to turn back on. is there any way to fix it or is it just completely shot?
See my response to your other post
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I forgot iphone 4 passcode and I cant restore when connected to my computer. I get a message that says cant restore until I turn off find my iphone for the device, but I did go into icloud and erased the device. help plz!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work, my iphone just stopped working, i cant get it to turn on i tried plugging it into itunes and it still doesnt work
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
my sons ipod shows the apple sign and then occasionaly a white screen appears and then goes back to the apple symbol.. He cant get it to turn on.. He has tried charging it.He also held down the sleep/wake button and the home button at the same time to reset it. we need help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
pluuged in my I-pod to charge and screen flashed afew times and now says Disk mode and get it to turn off or do anything?
Take it to an Apple Store and they may take care of it for you.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
can't get shuffle to turn off, have reset ipod, synced with itunes, everything i can think of.
How in the world did you figure that out? I was going crazy trying to get it to turn off. Should I keep Shake to Shuffle turned off? If you want it to shuffle do you just reverse the process? One last thing, what is the little icon on the other side for? I had to turn it off as well to get shuffle to stop. Thanks planb.
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Can't get Filevault to turn off
I can't get filevault to turn off. I go to system preferences and click turn off and it looks like its about to then its comes up wit a message saying cannot turn filevault off...error...then it says its going to stay on my home folder..I need to turn it off so I can acess my Pro Tools program...also I think that is why some other applications are acting funny...like itunes keeps saying its library is damaged and makes a new one everytime i start the application...also when im on safari it keeps asking about a keychain...
Hi mom, the best solution would be to create a new admin user account and restore your data from your most recent backup.
The damaged FileVault image is encrypted data within a disk image file. None of the repair utilities will be able to do much with it if you aren't able to enter your password and have the volume available in its unencrypted form for repairs. So if it won't mount then back-up the sparseimage to DVD or another hard drive just in case technology makes it possible to recover later and get on with your new <empty> user account.
System Preferences > Accounts > "+" to add a new user.
Click the Security button on the user account screen and check the box at the bottom "Allow user to administer this computer"
Because FileVault images are not generally recoverable, you should at least consider disabling it for all the other accounts on the system as well or setup a regular, frequent backup for each sparseimage file.
Live and learn. -
My power light keeps flashing on my tv. I cant get it to turn on now. I've tried to disconnected from a power source but it just doesn't work... any suggestions?
There's not much else that you can try. Unfortunately, it sounds like it likely requires servicing.
- Peter -
My nephew put the Hallmark Channel on my computer and I can not get the sound turned off.
My nephew put the Hallmark Channel on my computer and I cannot get the sound turned off.
Is this a separate application? Where did your nephew install it? If you do a force quit (command - option - esc) does it show up so you can force quit it?
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