I cant get itunes on my new laptop. My laptop says I have to remove itunes from another computer as I can only have it on 5. Problem is that apart from my ipad, I no longer have the others as they were either broken beyond repair or lost. Any ideas?
I am not good with computers. I am trying to get my iTunes onto this new laptop but it says I am only allowed to have it on 5 computers and I must take it off one to ut it on this new laptop. Problem is, apart from my iPad, I have lost one laptop and two have been broken beyond repair so I am unable to take it off! Anyone any ideas? I have tried to get iTunes support but cant get past the "date of purchase" as I can only guess when I bought my ipod (2009)
Hang on...
You can only authorise the songs you purchase from the iTunes Store to play on five computers.
You can download and install iTunes (the iTunes programme) onto as many computers as you wish.
Two different things.
Assuming therefore, that your problem is that you have authorised five computers, but now no longer have some of them, you need to de-authorise all your computers and then re-authorise the computers you still have.
To de-authorise your computers, go to your account in the iTunes Store and look for the Deauthorise All button.
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