I cant get itunes to recognize my iphone 5 .. its stuck in recovery help?

i just got my iphone 5 today and i went to update the software and now its stuck in recovery and itunes wont recognize it . how can i get it out of recovery

Take a look at this link, http://www.apple.com/support/iphone/assistant/restore/

Similar Messages

  • How do i get itunes to recognize my iphone, not someone elses?

    How do i get itunes to recognize my iphone on itunes and not my boyfriends? I have set up my own itunes account, it is on the same computer and i cant create a seperate user profile. However any suggestions so i can sync my iphone would be very much appreciated.

    Only one logged in user at a time. You must be logged in to your iTunes account then Menu/Store/Authorize This Computer.
    This authorizes your bf's computer for your account.

  • Can't get itunes to recognize my iphone

    I'm a total newbie, just got my iphone 3G yesterday, I've read through all the troubleshooting but I still can't get itunes to recognize my iphone. Either nothing happens, like a device isn't hooked up, or it says that the "mobile device has not been activated" Hopefully this is a simple issue that I'm just overlooking, any advice would be greatly appreciated. Thanks!

    I do realize I'm talking to myself here haha. Well, now it seems to be even weirder because I juet kept trying and trying and it finally recognized the iphone but then after I start syncing, it cuts out after about a minute or two and I get an error message saying there was an "invalid response recieved from the device". So I hooked it back up and it recognized it again (after several tries) so I hurried and manually tried syncing some of favorite songs and then it cut out again, when I checked the phone only the ones I added the second time were there, the first round of syncing had been erased. It's a vicious cycle I'm in here! I had this phone for a day and I HATE it!! I'd rather have my dinky little razor phone that at least had video and zoom capabilities. So far all I want to do is take this thing and chuck it into the street!

  • My iPHone is connected to my iMac, and I want to transfer files from iMace to IPhone. Instructions say to go to iTunes, look under Devices for my Device. I do so, and no devices are listed. How do I get iTunes to recognize my iPhone?

    My iPHone is connected to my iMac, and I want to transfer files from iMace to IPhone. Instructions say to go to iTunes, look under Devices for my Device. I do so, and no devices are listed. How do I get iTunes to recognize my iPhone?

    Make sure your iMac is on 10.6.8 or higher and your iTunes is up to date.  If it is, then restart your computer, open iTunes, then plug in your device.  If it still is not showing up, follow the steps listed here: iOS: Device not recognized in iTunes for Mac OS X

  • How do i get itunes to recognize my iphone 4?

    How do i get itunes to recognize my iphone 4 on my imac?

    You can connect in recovery mode, start iTunes, connect the USB end of the cable, then while holding the home button connect the dock connector end of the cable.

  • How can i get itunes to recognize my iphone so i can download it and then download that into my new iphone4s???

    how can i get itunes to recognize my iphone (the first one) so i can download its info so i can then download that into my new iphone 4s.???

    Including going through all of Step 5? That can take some time, and should fix the problem. You have also removed and reinstalled iTunes following the steps in this support document? http://support.apple.com/kb/HT1923  As a last resort, see this support document. http://support.apple.com/kb/TS5376

  • HT1420 Cant get itunes to open.Error message:"its on a locked Cant get itunes to

    Cant get itunes to open.Error message:"its on a locked disk." What does this mean??!!

    ok heres what u gotta do
    yes i know its alot of steps but if you do them right it will work.
    1.remove all active versions of itunes
    2.then restart as it asks you to do, if it doesnt ask do it your self
    3.unplug ipod
    4.remove ipod software
    5. restart
    6.install the cd the ipod came w/
    7.when it asks you if you want to upgrade itunes say yes
    8.download the file
    9.intall the newest version
    10.restart
    if you have done exactly these steps(exactly in this order)then itunes should be working now

  • TS1538 I cannot get Itunes to recognize my Iphone 4s, or Ipad2 after installing IOS7???  Says must install Itunes 11.1.  0So I did and still no luck.  Anyone got any advice???

    I cannot get Itunes to recognize my Iphone4s, or Ipad 2 after installing IOS7?  Says must install Itunes 11.1 So I did that and still no luck.  Anyone got any advice???

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
    http://www.apple.com/itunes/download/

  • Cant get iTunes to recognize iPod   can't do a restore

    Hello,
    After having the iPod Touch4 for one week i can no longer get iTunes to recognize it when i connect it.
    1/ The USB cable is fine
    2/ I have completed all troubleshooting steps suggested by apple support
    3/ I have tried this - http://www.youtube.com/watch?v=EdSLzIQTxqE 
    and this one - http://www.youtube.com/watch?v=8pVbIeSfvfI
    4/ I have uninstalled and re-installed the latest iTunes
    So, my next step was to do a reset back to the original factory settings (even the ipod is only a week old). When i click on restore in iTunes (because it recognizes the iPod is in recovery mode) i get the message - 'the iPod software update server can not be contacted. Make sure your network settings are correct and your network connection is active or try again later.
    I have now gone through the troubleshooting section on the apple website with this issue and now can not even restore the iPod.
    Can anyone else give me any advice as i can only think i am going to have to end up taking the thing back for a swap/refund which is pretty frustrating when it worked perfectly for a week and then started playing up for no apparent reason.......

    You did not specify what Apple troubleshooting you tried.  It is easy to miss Apple articles.
    For the 3212, try this previous discussion
    https://discussions.apple.com/thread/1977551?threadID=1977551&tstart=30&messageI D=9330734
    roosm wrote:
    Thanks for your reply but i take it you didnt read/understand all of the post above.
    I have gone through the troubleshooting guide

  • Cant get itunes to install it keeps saying HRESULT:0x80073712 please help!!!

    I cant get itunes to install on my computer. I uninstalled it and now it wont let me reinstall. It keeps saying error HRESULT:0x80073712 please HELP!!

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT4972 cant update an iphone 4 to latest ios connected to computer and through itunes- wont ever connect  to server - note i cant get itunes to update to latest version either just doing help/check for updates  - it says itunes update server cant be conta

    trying to get a user with an iphone 4 to update to latest IOS - he is on 4.2.1 - off and on for months he has tried and it always fails trying to connect to server etc.
    note - he cant even update itunes version without his phone hooked to his computer. just clicking help and check for updates in itunes it will say itunes update server cant be connected.... so until we get that itunes fixed he wont be able to update his ios it appears. ideas?

    Disalbe ALL security software (firewall, antivirus, etc.) running on your computer while updating.

  • Cant get itunes to recognize media library on external hard drive

    I'm trying to clear up some space on my MBP's hard drive. I've moved my itunes media files folder to an external hard drive, but I can't get it to recognize the location I even deleted the app and reinstalled the newest version.  I changed the media folder location in iTunes preferences to 'volumes'maxtor/itunes' but it wont see it. (all the music files are still there) I've restarted itunes with the alt/option key depressed, to prompt me to 'choose' my library. ...no joy, though.  Can someone suggest what I might do to to remedy this?
    Thanks in advance,
    DJG

    Hi Chris,
    OK...
    I went into Time Machine and restored iTunes from a few weeks ago. Very odd though... It restored all of the music files (about 12.5 GB) to the standard iTunes folder on my internal hard drive, but only 1.63GB showed up in the iTunes Application itself. I went into preferences and changed the folder destination to the one where the song files are, and even restarted iTunes with option held down and 'chose' the same folder, but no joy. The location looks like this:   /Users/DJG/Music/iTunes/iTunes Media/Music 
    I'm lost... any ideas?
    Thank you for your help.
    D-

  • How do I get itunes to recognize second iphone?

    How do I get itunes to recoginize my wife's phone so i can update hers.  If I loose her data again she may kill me

    Hello,
    Try this : http://support.apple.com/kb/ht1495
    Ludovic

  • HT4993 iTunes update has my iphone 5 stuck in recovery mode

    I recently installed the latest version of iTunes on my PC and then connected my iphone 5 to sync a playlist to my iphone 5.
    When I connected my iphone 5 with the usb to my pc iTunes said that I needed to update the itunes software on my iphon
    I followed the instructions itunes gave and clicked to install the update and during the process it put my phone in recovery mode with the itunes logo, an up arrow and the usb cord.
    Now no matter what I do the phone wont go out of recovery mode.  I have tried following the recovery steps by turning off the phone then holding down the wake + home buttons, then releasing the wake button when I see the silver apple while holding the home button but now itunes doesnt show that my phone is connected and its still going back to the recovery screen on the device
    I get no option to recovery my phone in itunes it just goes back to the recovery screen.
    I was running whatever the latest iOS is as of 3-14-14.
    I really ***** that iTunes bricked my phone.  I dont even care about recovery the data (even though I have backed my phone up to icloud previously) but now I cant get my phone working at all it is just stuck on the recovery screen.

    Hi Guys,
    After 5hrs of work last night I finally got my iPhone out of the recovery mode/DFU loop. I cannot find the discussion which helped me, but in essence:
    Connect your iPhone to iTunes - in my case iTunes did not recognise a device was connected
    Press and hold both the Home button and the Sleep/Lock button for around 15secs, until phone reboots
    Release the Sleep/Lock button, but keep the Home button pressed for a few more seconds until Apple logo appears
    Drivers will begin to be installed and iTunes will hopefully recognise your device.
    Once I did this and restored my iPhone from a backup, I realised that my original iOS7 update attempt had been successful, it simply couldn't verify this with Apple due to server traffic volumes, I presume.
    Hope this helps,
    DK

  • How do i get iTunes to recognize my iPhone 5?

    I am unable to connect my iPhone 5 to iTunes yet my iPhone 3G connects with no issues at all.  I've updated iTunes to 10.7, uninstalled and reinstalled it and no luck.  I've tried all USB ports and nothing.  I've searched the Device Manager (MS Vista) and nothing related to the iPhone 5 is detected at all.  The phone does not charge either when plugged it. Could it be the USB cord?  Again, my iPhone 3G is recognized and connects as it should.  Please help.

    Vista is a nightmare. Check your system manufacturer's website for driver and firmware updates.
    It could be a hardware compatibility problem between your system and the new connector. It's possible that it's a bad cable, but I kind of doubt that. You can check that by seeing if you can get it to be recognized on another system.
    If another computer won't recognize it either, make an appointment at the genius bar. They'll plug it into a known working system and see if it works. Take your cable with you.

Maybe you are looking for