I CANT GET MY MAC TO CONNECT TO THE INTERNET

I just bought a Mac book pro and am having trouble getting it to connect to the internet

Linc Davis may be right. However, how are you trying to connect? wirelessly or via Ethernet? Usually most Mac book pro's are not setup beforehand to connect to the Internet via your modem or router, or whatever you have. Check with your ISP for your settings, or see if your macbook pro is setup for Wifi (Apple-->Prefs-->network Pane) and have it try and find a wireless network of some kind. Failing that, try and set up your own wireless network, and do what Mr. Davis suggested too
J.B

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TS3802 I don't know why my Mac hardly connects to the Internet. The Internet bars are there but it does not browse, while my iPhone does.

I don't know why my Mac hardly connects to the Internet. The Internet bars are there but it does not browse, while my iPhone does.

If other Internet applications such as Mail and iTunes also don't work, run the Network Diagnostics assistant. How far do you get?

Hi I can not get my printer to connect to the internet.

Hi
I can not get my printer to connect to the internet. it is connected to my network according to wifi test printout but my computer can not find it.
When I try to download apps directly from the printer it says that it is not connected to the internet.
I have an airport extreme + 3 airport express a macbook pro and printer is an HP 7510e
I see the printer on the first page in the airport utility when I click on my airport extreme.so it is online but nothing happens when I try to print.
Please help me

Hi all,
Guess I understand what is going on as I'm also experiencing the problem.
Basically the issue is about the iPhone 4's personal hotspot.
I'm trying to hook on personal hotspot to my toshiba laptop but it couldnt work as the connection is limited to local only without Internet access.
The hotspot works well on other laptop and I-devices, but not my toshiba...
Hope to get assistance here. Thanks

Cant open web pages when connected to the internet via Telstra's Pre Paid WiFi has anyone else had the same issues works fine with BigPond WiFi

Cant open web pages when connected to the internet via Telstra's Pre Paid WiFi (this connection is working on other devices) has anyone else had the same issues, works fine with BigPond Wifi

and now, when i tried to check again my network preference below the airport tab is showing a message that
"my airport does not have an IP address and cannot connect to the internet!"
then after seconds it will goes back to the first message that
"airport has the self assigned IP address etc....."
i don't know whats going on now!
airport tab is not showing green color anyway! i'ts always in yellow!
i tried turning it on and off but nothing happen! HEEELLLLPP!!!!

All of our iOS devices are displaying the message that they can't connect to the Internet. All show good wifi connections. Our Macs all connect to the internet just fine suggesting that the network is good. I'm stumped.

Airport Utility on the Macs show good internet signals but on our two iPads and my iPhone 5 there are no indications of internet connectivity. One of the iPads is running iOS 7 but the other is still running iOS 6. The iPhone 5 is updated to iOS 7.
Is there a setting switch that if set incorrectly would create this problem? Like I said before, all the iOS devices stopped internet connectivity at the same time.
Update: Well while I was typing this I was called away to help get people to bed etc. And when I got back I tried all four iOS devices and, now, they all connect to the internet. I don't understand it. Two iPhones, different iOS versions, and two iPads, different generations and also different iOS versions, all decided that they would disconnect themselves from the internet but stay connected to the wifi network. Somebody must have an explanation for what just happened. Remember it isn't the router because the Macs all had uninterrupted internet connections. Weird!

I used to have a satellite connection to the internet. When ever the power went off I was told to turn on the devices in a specific order for them to work properly.
Try shutting off every device including all iPads, iPhones, computer, Wi-Fi router and Satellite modem. Then turn them on one at a time in the order listed below. Be sure to wait until each device completes its start up routine before starting up the next item. When my satellite modem was restarted it often had to download an update. The time this took varied with the update. So be sure the Satellite modem is up and connected to the Satellite before going to the next device.
1. Satellite Modem.
2. Wi-Fi Router
3. Your computer. Check to see that your computer connects to the internet.
4. iPad or iPhone and remaining devices one at a time.

I can't get my TC to connect to the Internet

I just bought a new time capsule to back up my macs, well I can't get it to connect to the internet to send out wireless internet signal. Both my networks appear, 1. "actiontec" which is my qwest gt701-wg wireless internet signal I am using right now. 2. Jordan's wifi network also appears which is obviously coming from the TC but it is sending no internet. I got the green light to turn on by hitting ignore on two problems that are keeping it from sending internet. It says it can't connect to the internet and I should cycle the router which I have tried and it also says my PPPoE password I believe is wrong which I have wrote on paper that I got from quest. HELP please

+I tried the option to integrate the time capsule to join the existing wireless network using the bridge mode. But is it correct that I cannot use the ethernet port to connect devices with the internet?+
When the Time Capsule is configured to "join a wireless network", the ethernet ports on the device are not enabled. In other words, when the Time Capsule is configured to "join a wireless network", it performs no routing functions at all. It is simply a wireless backup device.
+Do I have to establish a WDS? How wold I do this??? OR is there another way to solve my problem.+
Very few products from other manufacturers are compatible with Apple's WDS arrangement. I couldn't find any compatibility information regarding your router, so suspect that it is not compatible with the Time Capsule for this purpose.
If you are able to do so, connect an ethernet cable from one of the LAN ports on your existing router to the WAN port on the Time Capsule and configure it to act as a bridge, (Connection Sharing = Off (Bridge mode)). This would enable the ethernet ports on the Time Capsule and even allow you to create another wireless network with the Time Capsule if you need that feature.
If it's not possible to run the ethernet cable, you might want to take a look at a pair of ethernet powerline adapters to accomplish the same task by using the AC wiring in your home to transmit the ethernet signal from your current router to the Time Capsule location.

Getting clamshell iBook to connect to the internet with BaseStation

Hey all!
I'm trying to get my iBook Clamshell to connect to the internet. I have FiOS and have connected the BaseStation via Ethernet to the LAN port. I have tried to configure the BaseStation both wireless and wired, but the AirPort Utility couldn't find it either time. Any help/suggestions would be appreciated. Thanks!
Sarah
P.S. Its the Snow (dual Ethernet port) BaseStation.

"Finding" a Base Station for the first time with wireless is difficult.
Make it less difficult by connecting via Ethernet cable (in the second port) to configure, then switch to wireless.
OS9 Internet setup:
Ideally, you would be hooking up by plugging the Ethernet cable into one port on a multi-port Wireless+Wired Router. If there are no cabling issues, the "connected" light should come on at the Router.
The next step is to get a valid IP Address from the Router. When the Mac "wakes up" it self-assigns an Address like 169.254.xxx.yyy and stops there. To force it to Broadcast a request for a Router to assign it an Address in the same range as all the other active IP Addresses, you need to force some Internet Activity.   Assuming that since you posted on the OS 9 forum, you are indeed using OS 9, this whole scenario can be monitored using the OS 9 TCP/IP Control Panel.  Open the TCP/IP Control Panel and check to make sure that the built-in Ethernet port is selected and that it is configured to get an Address using DHCP. All other fields can be left blank. You MUST close the Control Panel and save changes before anything will take effect.  
Then force some Internet Activity, by opening a browser window and entering a URL, or setting the Network Time, or checking Software Update.   Then re-open the TCP/IP Control Panel and see what IP Address has been assigned.
  case1) you have an IP Address in the range of all other IP Addresses on your local Network, differing only in the last digits. You are good to go.  
case2) you have a "self-assigned" Ethernet Address in the range 169.254.xxx.yyy. You have not been able to talk to the Router, so you should suspect cabling problems or port problems.  
case3) you have Address 0.0.0.0. You have not caused any Internet activity or your software is messed up.  Remember that you must close the Control Panel for any changes to take effect.

I just upgraded to Snow Leopard. Why do I get "you are not connected to the internet" when I hit software updates?

I am trying to upgrade the OS from 10.6.3 and, following Apple's instructions, I hit Software Update and get the message "Software Update can't check for updates because of a network problem. Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again." I am connected, so what is the problem?

For a starting place restart your router and modem with the mac asleep.
Also maybe sone help here:
http://support.apple.com/kb/HT1714?viewlocale=en_US
http://support.apple.com/kb/PH6731
http://support.apple.com/kb/PH11270

Why won't the Mac Mini connect to the internet but won't browse

Here's an odd one...I hook up the mini with an ethernet cable to the cable modem - it finds the settings on it's own - IP address, subnet - the whole thing. That's just great - go to the activity monitor - and look at the network - packets going and coming - but when I go to Safari...it tells me that I'm not connected to the internet...that's funny - according to the activity monitor and the network settings - I am.
What am I missing here? I've tried the network assistant - and even my laptop can't connect to the cable modem automatically from that either and it is a never fail - plug and play.
Mac Mini Mac OS X (10.4.6)

Try checking the settings in Safari. I'm not sure how safari work,(Don't have my mini yet) but if it's anything like firefox or IE 6, you should have a setting that says "Connection Setting" or something similar. Make sure it's set to auto detect or broadband or w/e your options may be. (Not sure exactly how safari works so i'm not sure what options you may have there)
If those settings are correct and nothing changes, another thing you can try is opening quicktime or visiting the itunes music store. If the internet works for these programs then you are defenately connected and it's a based safari problem. In fact, sometimes simply accessing the net through quicktime, itunes or windows media player (For windows) have re established my connection when it randomly stopped working with firefox. (I have no idea why) Browsers are weird sometimes so try opening quicktime and see how that works out. If quicktime or itunes connects, reopen safari and check to see if it made any change. If quicktime and itunes can't connect to the internet, then it might be a more complex issue regarding your network settings. (can't help at all there until I learn the mac ways of interneting)
Sorry I can't be a bigger help, like i said i don't have my mini yet (Or any other mac since my old g3 non tower :P). Hopefully just opening itunes or quicktime will be able to help you (not sure what it does but it works for me sometimes). Or maybe the settings on safari need to be reconfigured, and that could be ur fix.
Anyways Good luck,
Wannabe

Keep getting "You are not connected to the Internet"

Hi, been scouring the discussion pages for an answer & so far nothing suggested has worked for me...
I have a MacBook running OS X 10.6.8 and all of a sudden I can't get Internet from my BT HomeHub2. It's worked fine for the best part of 2 years, woke up this morning and although AirPort is connected I get the "Safari can't connect to "www.******.co.uk because your computer isn't connected to the Internet." whenever I try to load any website.
From other discussions I've tried the following to no avail...
Restart HomeHub & MacBook
Remove AirPort from Network preferences & re-add
Delete 'SystemPreferences' folder from Finder/Macintosh HD/Library/Preferences & re-start
Perform a System Update for the entire MacBook --- can't do as no Internet connection!!
I know the actual Internet 'supply' from BT is working fine as I'm currently writing this on my iPad2, connected to the HomeHub and can view pages in Safari (my iPhone 4S & partner's iPhone 4 have no issue either)
If its any help, on my Network setting page, where AirPort says connected & a green light, it says I'm connected to my BTHomeHub2-**** with an IP address 192.***.*.**

1. Power cycle your wireless router and modem.
2. Renew your DHCP lease (for that matter make sure configure using IPV4 is set to DHCP). This is found in system preferences, network, advanced.
3. Create a test location. Instead of automatic, choose edit location. Create a test location, then apply.
4. Try your computer out on a different network (mcdonalds, starbucks, or an apple retail store). If you computer connects through airport there, you know your computer is fine and the issue is with your ISP or your router.
btw what type of router do you have? and what type of encryption do you have on it? a lot of old 3rd party routers with WEP encryption do not like to work with apple computers.

Can't update with 7 getting error message not connected to the Internet

Not sure what's going on with IPAD 2, can't download latest update. Error message telling me I'm not connected to the Internet. Do I need to change some settings!

Hi,
but only when I am trying to download Pages and Keynotes
You can download Pages and Keynote from here.
http://itunes.apple.com/us/app/id361285480?mt=8
http://www.apple.com/ipad/features/pages.html
If you click on: *Vist the app store* on those links, it will open iTunes.
You can verify the installation in the iTunes window under the Apps tab. Then click the Sync button bottom right side of the iTunes window.
Carolyn

Can't get airport extreme to connect to the internet?

My sister in law just purchased an airport extreme for her windows pc and when we connect the ethernet from the modem to the airport, the amber light flashes, indicating that it has no connection to the internet. We have rebooted both the airport and the modem, what do we do now?

Download the setup manual for your AEB here:
http://support.apple.com/manuals/#airport
Follow the setup instructions.
Flashing light could also mean that a firmware upgrade is available for your AEB.

Can no longer get my laptop to connect to the internet

Hi,
I recently moved my router and dsl modem after reconnecting everything my laptop no longer can acquire internet access. I have network magic on both my desktop and my wired laptop. I tried resetting the modem reseting the router. nothing seems to work.
I have network magic version 5.5.9195.0-Pure0
Using Windstream DSL
The modem is a Speedstream 4200 Adsl Modem version a12
The router is a Belkin f4d7230-4 version 7000
The problem is present in both wired and wireless configuration.
The desktop is using Windows XP SP 3, the laptop is using Windows 7 64 bit professional
I am using ZoneAlarm Extreme Security.
I am able to connect the desktop directly to the DSL modem (bypassing the router) and have connection but when I try to connect the laptop, no internet access is available.
I am lost!!! Any suggestions??

Hi...
Here is one item you can check... If I am following how your home network is setup...
Usually when this happens you have to clone your mac-address to the appliance. This can be done using the administration console on your Belkin router.
First, attach your laptop or desktop directly to the DSL and check your connection.
Then after you have tested your internet connection ok directly attached to the DSL router you reconnect your Belkin router and open your network connection to the web interface. (check your ip address and gateway once attached to the Belkin and see what the gateway address is - this is the ip you need to use to get to the Belkin web interface) Once attached to the web inerface on the Belkin find the "Clone Mac Address" wizard within the advanced administration settings. Then once you clone your mac address using the wizard you should be reconnected to your network like it was originally and your setup should work again...
Hope this makes sense...
Good luck...
H.
Best Regards;
Hmeister

Trying to get Airport Express to connect to the internet in a school intranet

I can get my new Airport Express to create a new network in my wife's classroom, but the school has an intranet that controls the internet access, so the Airport can't get on the internet. What do I need to ask the school IT administrators for in the way of IP addresses, etc., and where do I include that information in the Airport start-up?

You will have to be careful about asking questions of the IT guys since most schools prohibit the use of wireless routers on their networks. A more sophisticated network can be configured to automatically detect the presence of a router and simply not allow it to connect.
We need to understand how the school's network works.
When your wife connects her computer to the school network using an Ethernet cable, what procedure does she follow to first log on to the school's network?
Is it the same as most hotels where once you have established an Ethernet connection between the computer and network, you open your Internet browser and a log in page will automatically appear. There you must typically enter a user name and/or password.
If yes, the AirPort Express can likely be configured to work. Post back with your findings and we will continue.

Why can i get my ipad to connect to the internet

i synch my pad to i tunes and now i cant connect to the internet

Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.

I CANT GET MY MAC TO CONNECT TO THE INTERNET

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