I cant get my phone to connect to itunes on my computer anymore

how do i get it to where i can connect my phone to itunes in my computer???

Connect your iPhone to your computer, launch iTunes, select the Summary tab, click Restore.
Backing up, updating, and restoring your iPhone

Similar Messages

  • HT1414 I cannot not get my phone to connect with itunes on my computer. Says wrong password. Don't understand why.

    I down;loaded itunes on my computer. It does not show anywhere in my programs.I contact phone to computer does not give me the itune options so I can do updates. My phone will not contact to wi-fi either. Maybe I have something offm that needs to be on. I can't figure it out. ios 6 is the update i need .

    Hi all,
    Guess I understand what is going on as I'm also experiencing the problem.
    Basically the issue is about the iPhone 4's personal hotspot.
    I'm trying to hook on personal hotspot to my toshiba laptop but it couldnt work as the connection is limited to local only without Internet access.
    The hotspot works well on other laptop and I-devices, but not my toshiba...
    Hope to get assistance here. Thanks

  • I had to reset my computer and redownload Itunes. My iphone 5 will not connect to the new itunes i have trusted the computer but it keeps bringing up the same question each time i reconnect to the computer. How can i get my phone to connect to itunes

    I had to reset my computer because of a virus i had. When i re installed itunes my music was gone. I went to plug in my Iphone 5 and know my phone does not recognize the computer. I also have hit the trust button on my iphone but have to continue trusting the computer each time it gets plugged in. Still the phone wont connect to itunes at all to view what is on the phone. How do i fix this connection problem?

    Hey ebe301,
    Sorry to hear about your troubles with your PC. If you are not seeing your iPhone on your computer, then take a look at the link below to walk you through getting that working again. It will have you verify that drivers are installed and working as well as any third party software that may be causing conflicts. 
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    https://support.apple.com/en-us/HT204095
    Take care,
    -Norm G.  

  • HT1369 i cant get my ipod to connect to itunes or my laptop

    i cant get my ipod to connect to my laptop or itunes i have unistalled and reistalled itunes but this doesnt help at all

    Hello, waynemclno1.
    Thank you for the question.  Try the steps in the article below to troubleshoot your iPod touch not being recognized in iTunes.  I would recommend seeing the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8. 
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H. 

  • Bought ipod but cant get past it says connect to itunes disabled help me i made an account for me on computer but stuck help

    help me got and ipod but says disembled connect to itunes. plugged into computer made acct. for me but nothing,help need for new job. thanks

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I cant get the phone to connect to my computer

    hi my phone wont connect to the computer, i tried two different cables aswell, its not coming up in itunes and wont charge, any help would be great

    Do you have the PB G4 in your signature? Are you running at least 10.4.11 and iTunes 8.2? Those are the minimum requirements.
    If so, try reinstalling iTunes. If that doesn't work, remove and reinstall AMDS:
    http://support.apple.com/kb/HT1747

  • HT1535 I cant get my iphone to connect to itunes.

    I have had my iphone for a week, it synced once and now I cant get it to connect to itunes.  My 3 sons ipods also wont connect. 

    See  Devices  Here >  http://www.apple.com/support/itunes/

  • Cant remember my passcode and cant get the phone to sync to itunes

    I cant remember the passcode to my iphone 4s and I can't get it to sync to iTunes to reset it either

    Hey nickynackynoonoo,
    Thanks for the question. The following resource provides troubleshooting information if you are having issues with your passcode:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Thanks,
    Matt M.

  • I can't get my phone to connect to itunes when i plug it into the computer, help?

    iTunes doesn't pop up when i plug my phone in and it doesn't show that my phone is connected, so i can't put any music on my phone now! help please!

    Hello Kayla,
    Thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes.  I recommend following the steps in this article to troubleshoot the issue you described:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Cant get my iPad to connect to iTunes, please help

    I connected my iPad2 to the computer (MacMini version 10.5.8) , opened iTunes and got the message that for an unknown reason my iPad does not connect.
    Anyone know how to fix this please?

    I finally got a number for IT services. When I phoned up they didnt have a clue why it wasnt working, they're honestly useless! I was monkeying about with it last night using my lapto at the same time to find server addresses etc.
    Then it looked like it was going to work, when I went into safari it redirected me to the login page like it does on my laptop. But then decided it didnt want to work saying "the page cant be displayed because there is no secure connection to the server".
    I searched this on the support community and I went with the advice to delete all cookies, set them to accept from visited, and restart my iPad.
    Now when I restart my iPad it trys to connect to the wireless network it comes up with a page saying "Login" at the top of the browser, so im assuming that is the login redirect page. However it displays nothing on the page!
    Going with you guys advice I assumed that the page must use java. But when I looked at the source of the page on my laptop it didnt have anything java in it, just javascript, which Im lead to believe is totally different.
    Sorry for being a pain but IT services here are shocking.

  • Is there a way to get iPod off of connect to iTunes screen without computer?a

    ios 6.1.6
    forgot and tried too many times to login

    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes.
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.

  • How do i get my phone to connect to iTunes after plugging it in to my computer and disconnecting it?

    So I tried connecting my phone to iTunes, but it doesn't show up. It will connect to my computer, but not to iTunes. What do I do?

    It is not being recognized by iTunes when connected, or is this in reference to something else?
    More detailed info is required.

  • Can someone tell my why I cant get my Iphone to connect to Itunes

    Having trouble getting IPhone to connect to Itunes

    Unless you provide more details, we would just be guessing.
    Let's start with the obvious.....
    Your computer is turned on, correct?
    The iPhone is powered on, correct?
    You plugged the cable into the iPhone and the computer, correct?

  • Can not connect to Itunes on my computer anymore

    It is coming up as an error and is saying that the computer is searching for the installation package? I am running Windows 7 if that makes a difference. I tired rebooting my computer but it still would not work.

    Welcome to the discussions,
    did you already try to reinstall iTunes? http://support.apple.com/kb/ht1923

  • HT5569 I am unable to get my iPhone 4S to connect to any wifi connection, I have reset my phone as well as visitedn my cellular provider without success. Does anyone know how I could possibly get my phone to connect to wifi?

    I am unable to get my iPhone 4S to connect to any wifi connection, I have reset my phone as well as visitedn my cellular provider without success. Does anyone know how I could possibly get my phone to connect to wifi?

    Thanks for the responses, they have been very illuminating!
    This is very disappointing from The Carphone Warehouse. If they had mentioned this when I went into their stores, I wouldn't have completed the purchases. I bought two phones at separate outlets and neither of them told me this.
    I have been in contact with T-Mobile already as I thought they had sneakily applied a software update that locked the phone. They have denied locking it and suggest that it is something that Apple do. Their solution was a factory reset.
    I have a call logged with Apple this afternoon, so will see what they suggest. Hopefully they will give me something that I can take to The Carphone Warehouse or T-Mobile.

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