I cant get online with my lap top using airport secure router my lap top is running windows vista anyone know what i need to do?
I connected airport express and made it a secure network works fine with my IMAC desk top and copy machine but cant seem to get on line with my DELL laptop running windows vista does anyone know what i can do ? I put in my passpharse code but it says windows cant connect
So, when you are in the window that provides the Equivalent Network Password, you are saying that your WPA Password and the WPA Pre-Shared Key values are the same? That is, you are already using a 64-hex character password? (see image below)
Similar Messages
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I have this question mark (?) in the upper left corner of my Finder windows. Anyone know what's up with that, what it might portend, and how to get rid of it?
Are you sure you have a PowerMac? They can't run Mac OS 10.6.8. Maybe a Mac Pro instead?
Can you post a screen shot of that portion of the screeen for us to review? Does the question mark replace the Apple that's at the left end of the menubar? -
I can't install itunes. I get an error code 2894 & a message that states the installer has encountered an unexpected error installing this package. Anyone know what I need to do to fix this?
Are you able to uninstall iTunes and QuickTime?
You might have to search for the Windows Installer Cleanup Utility, which would allow you to remove some applications that you can't from Control Panel.
Also, take a look at this Apple document -> Trouble installing iTunes or QuickTime for Windows. -
My Ipad says it needs restoring but when I try to do this through itunes it comes up with error 3194? Anyone know what I need to do? I can't even get the ipad to turn on just has a sign saying plug into itunes
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?
Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum] -
I purchased and Iphone 5 directly from apple, sim free over 12 months ago now. I have been using the phone on Vodafone with no issues. I have now upgraded to the Iphone 6 and therefore sold on the Iphone to a friend of mine. He lives in Ireland and therefore has a Vodafone Ireland simcard. Given that the phone was brought sim free from Apple directly, we didn't foresee that this would be an issue. However, when he goes to activate the phone, this message appears;
The SIM card inserted in the iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Does anyone know what I need to do? I have got onto Vodafone, and they have been useless!! Apple say the phone is out of the 12 month warranty and therefore want to charge £25 before they will even speak to me about it. I requested an NUC from Vodafone, however, they are saying they need a proof of purchase from Apple as I did not buy the phone from them. I do not have my receipt anymore as the purchase was over 12 months ago now.
Any advice much appreciated.
Thanks,
PhillNow you have discovered that a sim free phone and an unlocked phone are NOT the same thing. Had you purchased an unlocked phone from Apple, then you would not have had problems and as it is, a sim free phone is not the same and sim free will lock to the first sim card that you insert into the phone, so effectively, you phone has been locked to Vodafone and this is why you now have problems.
If your phone is locked to Vodafone, then they are the only ones who can unlock the phone for you - Apple does not and cannot unlock phone - this is the province of the carriers only.
You had the contract with Vodafone when you used the phone and so you need to keep on at them to unlock the phone for you. If they still require proof of purchase and you cannot give them this and they will not unlock the phone for you, then this phone is useless to the friend that you sold it to - he will never be able to use it and basically, you are looking at giving him a refund for the phone for the amount that he paid you for it.
You need to keep on at Vodafone to unlock the phone for you or give your friend a refund for the phone as it will be useless to him and he will never be able to use the phone.
Hope that you now understand that a SIM Free phone and an Unlocked phone are NOT the same and I hope that when you purchased your iPhone 6, that you bought an unlocked phone? -
I just installed OuickTime 7 Pro in my Mac Pro Ver 10.6.8. The video I am trying to view is codec h264 Compression dvcpro 50 hd. I have audio but no video. It says I need other software with QuickTime for it to work. Dose anyone know what I need?
I just installed OuickTime 7 Pro in my Mac Pro Ver 10.6.8. The video I am trying to view is codec h264 Compression dvcpro 50 hd. I have audio but no video. It says I need other software with QuickTime for it to work. Dose anyone know what I need?
H.264 video should be supported by your basic Snow Leopard operating system. The DVCPRO HD family of codecs is part of the Apple "Pro" codecs package which is normally installed as part of a "Pro" video editing suite installer or contemporaneously installed separately as part of one of the newer pro editing apps like FCPX. if you already have one of these pro suites or apps installed or available, then re-install the correct codec package that is missing. If not, you will need to purchase a Pro suite or app to be able to install the required codec package. -
I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again." Anyone know what i need to do to get it downloaded?
b noir
I have a very similar problem. I am running a new install of Windows 8.1. When I install iTunes 64 bit I receive 2 similar pop-up error windows containing the following (note error code and error text differ "iTunes Helper" vs. "iTunes"):
^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
Error 2
^^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
^^^^^^^^^^^^^^^^^^^^^^
I've followed the instructions given in this post:
download/install WinRAR
extract iTunes64Setup
double click AppleApplicationSupport.msi
When I run AppleApplicationSupport.msi, I receive the following error:
^^^^^^^^^^^^^^^^^^^^^^
! C:\Users\Charlie\Downloads\iTunes Extract - 2\iTunes64Setup\AppleApplicationSupport.msi: The archive is corrupt
^^^^^^^^^^^^^^^^^^^^^^
Any ideas? -
I tried to order a book on iphoto but got the following message from Apple : "the file contains text with drop shadows. As a result Apple is unable to process your order" Does anyone know what this means and how to fix it? Thanks!!
Hello Katiebell62
Check out the troubleshooting steps to try and resolve your issue with purchasing a book through iPhoto.
iPhoto: Difficulty submitting a book, card, or calendar order
http://support.apple.com/kb/TS2516
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Hi everyone. Every time I launch iTunes I get a message "We could not complete your iTunes Store request. An unknown error occurred (4002)." Anyone know what this is or what I need to do to stop it? Any suggestions much appreciated.
GeoffreyRe: An unknown error occurred (4002).
This might solve your problem.... -
I changed my iphone password last night before i went to bed, now i can not remember what i made it and i am locked out of my phone, Does anyone know what i can do in order to get back in my phone?
You will need to try to restore your iDevice from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully. -
I had a code to get logics pro for free and after it installed its asking me for a serial number but it never gave me one to put in, it just started downloading and then asked me. Does anyone know what to do from here.
I really don't think that is anywhere near on track.
Most likely the trial version was installed earlier, is that correct? -
Can anybody help me with this? Can't get my mobile data to work on my laptop while my iPhone is connected to it!
Not clear what you mean by "getting mobile data to work on my laptop." Do you mean using your phone as a mobile hotspot for your laptop? Did you enable Personal Hotspot in the phone settings. Is hotspot/tethering provisioned in your carrier data plan?
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can anyone tell me how to restore my iphone? Itunes will not let me and now my screen just has a usb port and itunes on it?
Error 1015: This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple.
What this means is you have to delete your .ipsw file (it may be corrupted or old) and attempt to restore your iPhone again.
Where the .ipsw file is found:
Mac - ~/Library/iTunes/iPhone Software Updates
Windows XP - C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
Windows Vista/7 - C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates -
i keep getting an error message and i know its to do with firefox but have also gone into one of the settings and it says the following retail.santander.co.uk : server does not support RFC 5746, see CVE-2009-3555 but not what to do now??
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
See also:
* http://kb.mozillazine.org/Error_loading_websites
The message about CVE-2009-3555 is meant for webmasters to make them aware that they need to fix their servers and visitors like you can ignore that warning.<br />
Firefox 3.6 versions can detect such a misconfiguration and displays a warning in the "Tools > Error Console".
* http://wiki.mozilla.org/Security:Renegotiation
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