I cant get passed the security questions what can ido

when i want to reset the answer for my security questions, it says it wil send the reset to the alternate email, but ive been waiting for 2 weeks what can ido

Have you changed your email address recently (I have had the same one for 23 years so I find it strange people keep on changing theirs)?
Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039

Similar Messages

  • I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have, it conects to my itunes and computer, but just won't get passed the logo..what can i do? :/

    I have an old ipod touch which won't go past the Apple logo, all it does is show me a loading symbol, but will go no further, i have tried restoring it and i have been successful. It connects and is recognised by my itunes and computer, but still after restoring it, it just won't get passed the logo..what can i do? what is the problem?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT201363 I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece

    I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
    I press reset and there comes the message

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100647)

  • HT5312 i forget the security questions what can i do ?

    i forget the security questions what can i do ?
    can i reset it ?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103789)

  • What if I forgot my answer for the security question, what can I do?

    I can't buy things with my account. I forgot the answer for my security question, what can I do to reset the security question?

    http://iforgot.apple.com.

  • I cant get past the security questions on my pc

    I could not remember the answers to my security questions.
    so I tried to create new ones. The system would not let me.
    It kept telling me " wrong answer.
    PLEASE HELP ME!!!!!
    I cant buy music ( $18.00 in iTunes )

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110245)

  • I can not get passed the security questions when I try to make a purchase.  I don't have a reset security questions icon

    How do I bypass the security questions to purchase with itunes.  I never answered them in the first place.  I don't have a reset security questions at the bottom of the page either

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107469)

  • I've forgotten the security questions what can i do

    I've tried to reset them but there is no link that allows me too reset them and i'm preyty sure the answers them i'm typing in are correct.Then when i type them in it says that the answers don't match their records,so what do I do please help?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT204266 I cant get past the security questionsand I dont in order to change my questions

    I cant get past the security questions and I dont know the ole answers in order to change my questions

    See this previous discussion:
    HT1491 How do i get the security...: Apple Support Communities

  • HT5927 im trying to update my iphone 4 and in order to complete the restore backup from itunes i need to turn off the find my iphone on the iphone but i cant get passed the restore backup stage - what should i do?

    I'm trying to update my iphone 4 and in order to compelte the restore backup from itunes i need to turn off the 'find my iphone' but i cant get passed the restore backup stage - what should i do?

    Hi beckiewinter!
    I have some information for you that may help you understand your iPhone's Activation Lock more thoroughly:
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    So in order to update your iPhone, you may need to turn off Find My iPhone. This can be done through the iCloud settings, and more information on those settings can be found right here:
    iCloud - iPhone User Guide
    http://help.apple.com/iphone/7/#/iph3c79652c
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT5312 I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?

    I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?
    Every time i want to purchace something i have to answer these questions that i have forgotten !
    Please help

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?

    sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?

    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or          
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?

    Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?

    Did you setup your account with a rescue email address?  If so...
    http://support.apple.com/kb/HT5312

  • How do i get past the security questions

    How do I get past the security questions when I never set them up

    James ..
    You need to contact Apple directly > Contacting Apple for support and service

  • I forget the answers to my security question what can I do?

    I can't remember my answers to my security questions what can I do?

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

Maybe you are looking for

  • How do I use my canon mx432 to scan and email the information?

    How do I use my canon MX432 to scan and send the scanned documents forward on e-mail?

  • Set up a proper live and local DNS behind a router

    Hello dear friends, I'm new to Snow Leopard Server and also i'm quite inexperienced in setting up DNS. We bought a Mac Pro for out small company along with Snow Leopard Server to become independent from our ISP, for some specific services like web ho

  • System crashes when i unplug sound c

    When I ever I unplug/plug-in anything to my soundcard, it crashes my system. Even if I adjust it a little. Headphones, microphones, main speakers, etc. I have a sound blaster li've 5.

  • Setting up a RAID of system drives

    hello everyone, I am looking to add a second system drive for more hd space. I was planning on purchasing a second Raptor and setting up a RAID 0. will I need to format my existing drive, or can I just plug in the new drive and set up my RAID in DU?

  • Identifier in AS3

    Hello! I have just started with AS3, I have written in AS2 before. In AS2 I would just create a movieclip to the library and then put an identifier on it, after that i would code and use that identifier to add the movieclip to the stage. Usually in A